Rackspace Technology
Global Head of Application Services
Rackspace Technology, Granite Heights, Wisconsin, United States
Overview
Global Head of Application Services is a leadership role and is responsible for managing the overall Application Services business globally for Rackspace Public Cloud. Driving business around Application Migration, Modernization, Cloud Native Development and Support. This role is responsible for building the Services Business for Enterprise customers – grounds up. The primary function is to build and run a profitable business with Sales, Solutioning and Delivery responsibility. Partnering with field sales teams to grow the Applications Services business across the globe. Key Responsibilities
Build applications services Business Unit for Rackspace globally and grow the business around Application Migration, Modernization, Development and support. P&L leader for Applications Services with responsibility for revenue, margin, and utilization targets. Strategy - Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of delivery capabilities, and clear performance measures/objectives. Strategy: Responsible for creating capability and offering roadmap to accelerate the business. Sales: Leading growth of the Application Services globally working with Field Sales and Go To Market teams. Sales: Lead Solution and advisory led sales with existing and new customers. Pre-Sales: Actively participate in presales activities, deal reviews for the Application Services engagements. Solutioning: Develop differentiated offerings to help customers achieve their business objectives. Delivery: Deliver large and complex cloud application development, migration, and modernization engagements across the globe. Delivery: Responsible for delivering engagements successfully with high customer satisfaction. Partner: Partner with hyperscalers in creating strategic initiatives that support business growth. Partner: Establish Rackspace as a top Cloud Application Services partner. Offering: Collaborate with Offering and marketing teams to create market-defining offers and lead the sales and deployment of those offers. Team Management: Lead a large team of architects, consultants, and Delivery Managers across the region. Talent Management: Attract, recruit, develop, and retain key talent including Enterprise Architects and Consultants with strong application architecture and transformation background. Operational Excellence: Maintain healthy utilization and forecast revenue, margin, and utilization accurately; represent the business to senior leaders and customers. Cross-organizational agility, communication, and leadership. Provide technical thought leadership with pattern recognition around key opportunities and serve as a technical influencer across Rackspace. Maintain in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise. Skills (Qualifications)
Seasoned P&L leader with strong experience in building Application Services business on Cloud for AWS, Microsoft or leading Consulting/SI organizations of $50M+. Strong understanding of technology and standard practices around consulting and delivery. Strong understanding of Cloud Native Solutions, Containers, Microservices, API. Deep expertise in application architectures, SDLC and Cloud-based solutions. Strong experience in leading customer discussions and winning deals based on solution strength. Strong delivery experience delivering large application services engagements with a Global Delivery model. Analytical thinker who can plan and build long-range plans. Thorough knowledge of all areas of business operation including strategic and operational planning. Ability to lead teams of support professionals and delivery managers. Proven leadership and motivational skills with a passion for excellence and continuous improvement. Excellent time management and communication skills (oral and written), decision-making, presentation, and organizational skills. Must be a strong presenter to technical audiences. Experience
10+ years’ experience building and leading Applications Services Business. 15+ years experience as an Enterprise Architect. 10+ years of experience managing large teams. 10+ years of experience in managing and achieving revenue targets. Strong technology background on AWS, Azure platforms. Strong technology expertise in cloud programming languages. Togaf, Zachman Framework. Education & Certifications
Bachelor’s degree in computer science, engineering, business, or a related field required. Advanced degree preferred. High school diploma or equivalent required. Physical Demands
General office environment; no special physical demands required. May require long periods of sitting and viewing a computer monitor. Schedule flexibility to include weekends, evenings, and holidays as required by the business for 24/7 operations. Travel
As per business needs and requirements. Sponsorship
This role is not sponsorship eligible. Candidates need to be legally allowed to work in the US for any employer. Equal Employment Opportunity: Rackspace Technology is an equal opportunity employer. We do not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, marital status, national origin, race, religion, sexual orientation, or any legally protected characteristic. If you require accommodations, please let us know.
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Global Head of Application Services is a leadership role and is responsible for managing the overall Application Services business globally for Rackspace Public Cloud. Driving business around Application Migration, Modernization, Cloud Native Development and Support. This role is responsible for building the Services Business for Enterprise customers – grounds up. The primary function is to build and run a profitable business with Sales, Solutioning and Delivery responsibility. Partnering with field sales teams to grow the Applications Services business across the globe. Key Responsibilities
Build applications services Business Unit for Rackspace globally and grow the business around Application Migration, Modernization, Development and support. P&L leader for Applications Services with responsibility for revenue, margin, and utilization targets. Strategy - Deliver against a clear business plan that includes prioritized offerings, target markets/customers/segments, monetization model, mix of delivery capabilities, and clear performance measures/objectives. Strategy: Responsible for creating capability and offering roadmap to accelerate the business. Sales: Leading growth of the Application Services globally working with Field Sales and Go To Market teams. Sales: Lead Solution and advisory led sales with existing and new customers. Pre-Sales: Actively participate in presales activities, deal reviews for the Application Services engagements. Solutioning: Develop differentiated offerings to help customers achieve their business objectives. Delivery: Deliver large and complex cloud application development, migration, and modernization engagements across the globe. Delivery: Responsible for delivering engagements successfully with high customer satisfaction. Partner: Partner with hyperscalers in creating strategic initiatives that support business growth. Partner: Establish Rackspace as a top Cloud Application Services partner. Offering: Collaborate with Offering and marketing teams to create market-defining offers and lead the sales and deployment of those offers. Team Management: Lead a large team of architects, consultants, and Delivery Managers across the region. Talent Management: Attract, recruit, develop, and retain key talent including Enterprise Architects and Consultants with strong application architecture and transformation background. Operational Excellence: Maintain healthy utilization and forecast revenue, margin, and utilization accurately; represent the business to senior leaders and customers. Cross-organizational agility, communication, and leadership. Provide technical thought leadership with pattern recognition around key opportunities and serve as a technical influencer across Rackspace. Maintain in-depth knowledge of clients’ business and industry, anticipating and addressing opportunities and issues as they arise. Skills (Qualifications)
Seasoned P&L leader with strong experience in building Application Services business on Cloud for AWS, Microsoft or leading Consulting/SI organizations of $50M+. Strong understanding of technology and standard practices around consulting and delivery. Strong understanding of Cloud Native Solutions, Containers, Microservices, API. Deep expertise in application architectures, SDLC and Cloud-based solutions. Strong experience in leading customer discussions and winning deals based on solution strength. Strong delivery experience delivering large application services engagements with a Global Delivery model. Analytical thinker who can plan and build long-range plans. Thorough knowledge of all areas of business operation including strategic and operational planning. Ability to lead teams of support professionals and delivery managers. Proven leadership and motivational skills with a passion for excellence and continuous improvement. Excellent time management and communication skills (oral and written), decision-making, presentation, and organizational skills. Must be a strong presenter to technical audiences. Experience
10+ years’ experience building and leading Applications Services Business. 15+ years experience as an Enterprise Architect. 10+ years of experience managing large teams. 10+ years of experience in managing and achieving revenue targets. Strong technology background on AWS, Azure platforms. Strong technology expertise in cloud programming languages. Togaf, Zachman Framework. Education & Certifications
Bachelor’s degree in computer science, engineering, business, or a related field required. Advanced degree preferred. High school diploma or equivalent required. Physical Demands
General office environment; no special physical demands required. May require long periods of sitting and viewing a computer monitor. Schedule flexibility to include weekends, evenings, and holidays as required by the business for 24/7 operations. Travel
As per business needs and requirements. Sponsorship
This role is not sponsorship eligible. Candidates need to be legally allowed to work in the US for any employer. Equal Employment Opportunity: Rackspace Technology is an equal opportunity employer. We do not discriminate on the basis of age, color, disability, gender identity or expression, genetic information, marital status, national origin, race, religion, sexual orientation, or any legally protected characteristic. If you require accommodations, please let us know.
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