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Chaminade Resort & Spa

Group Sales & Events Manager

Chaminade Resort & Spa, Santa Cruz, California, us, 95061

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3 weeks ago Be among the first 25 applicants About Us Welcome to Pyramid Global Hospitality, where people come first. Pyramid Global Hospitality values its employees and is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our People First culture is reflected in employee development, benefits, and building meaningful relationships. Property Welcome to Pyramid Global Hospitality, where people come first. We are committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as on-site wellness programs, local discounts, and employee rates on hotel stays. Whether you are just starting out in hospitality or are a seasoned professional, we offer a supportive and collaborative work environment that encourages growth and success, in over 230 properties worldwide. Join our team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Location Description Discover the charm of Chaminade Resort & Spa in Santa Cruz, CA, where our team, managed by Pyramid Global, blends into the scenic landscape. With 156 guest rooms and 12,000 sq ft of meeting space across 12 venues, our resort is a workplace and a place where nature meets hospitality. As part of the Pyramid Global family, youll enjoy perks like a 401k with a company match and recognition programs that celebrate dedication. Welcome to a workplace that feels as good as it looks! #PGH-CHA Overview

ESSENTIAL FUNCTIONS: Proactively source and secure new social and small group business through networking, local outreach, prospecting, and partnerships with venues, event planners, and community organizations. Manage all aspects of social and small group sales, from inquiry through execution, including contracting, detailing, and on-site servicing. Act as the primary liaison for assigned groups, ensuring all detailsroom blocks, event spaces, F&B, AV, entertainment, transportation, dcor, and vendor coordinationare planned and executed successfully. Build and maintain strong relationships with local venues, event professionals, and referral sources to increase lead generation and business opportunities. Promote and upsell the propertys facilities, services, and enhancements to maximize revenue (banquets, spa, catering, recreation, etc.). Prepare accurate proposals, contracts, and banquet event orders (BEOs) and ensure timely distribution to operational departments. Ensure group billing is accurate and complete; assist with resolving discrepancies. Represent the property during site visits, tastings, and pre-event meetings with clients. Provide exceptional service, ensuring client expectations are met or exceeded throughout the planning process and on event day. Maintain current knowledge of competitor offerings, local event trends, and community organizations to remain competitive in the social market segment. Attend required meetings (weekly sales meetings, BEO meetings, etc.) and contribute proactively. Marginal Functions Support larger group sales and events as needed during peak periods. Assist in hosting and participating in local networking, community events, and familiarization (FAM) tours to promote the property. Contribute ideas for marketing initiatives and promotions to increase weekend/social group business. Provide coverage for Sales or Events colleagues during absences or high business volume. Qualifications Bachelors degree in related field preferred, or equivalent combination of education and work experience. 1-4 years of experience in hotel sales, catering, or event planning, with a focus on social events, small meetings, or group sales. Strong knowledge of event planning processes including space setup, F&B coordination, guestroom blocks, and vendor management. Proven track record of proactive sales skills (prospecting, networking, lead generation). A people-oriented, relationship-driven person. Excellent written and verbal communication skills; highly organized with strong attention to detail. Ability to work evenings, weekends, and holidays as business demands. Knowledge of hotel property management and sales systems (Delphi FDC, Maestro, or similar) preferred. Compensation The compensation for this position is $70,000.00/Yr. - $80,000.00/Yr. based on qualifications and experience. #J-18808-Ljbffr