Travel + Leisure Co.
Senior Community Marketing Manager
Travel + Leisure Co., Branson, Missouri, United States, 65616
Overview
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Senior Community Marketing Manager
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Travel + Leisure Co. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. We are looking for an energetic, hands-on and results-driven Senior Marketing Manager (CMP/OPC) that will play a critical role in Branson. Your exceptional business acumen, strong strategic planning and analytical skills are highly desirable, and an in-depth knowledge of Timeshare/Vacation Ownership Sales & Marketing is a must. A solid background in leading a team is essential.
Responsibilities
Manage team to meet and exceed budgeted tour flow and APG through training, motivation, contests and strategic scheduling
Motivate, train, oversee marketers and deliver supplies
Resolve guest issues, complaints
Weekly and monthly scheduling
Tour reception and sales/marketing liaison
Recruiting, interviewing and hiring marketers and greeters
Training - new hire and ongoing
Performance management
Annual, monthly and yearly marketer reviews
Attendance record keeping
Comply with human resources and company policies
Strong communication skills; previous supervisory experience
History of reliability, dependability and effective follow-through
2 years of management or supervisory experience and 2 years of timeshare experience required
Prior Wyndham experience highly preferred
Must be able to work a flexible schedule including nights, weekends and holidays
Proficiency in Excel, PowerPoint, Word (Microsoft Office)
How You'll Be Rewarded We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing and Sales Industries: Hospitality
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Join to apply for the
Senior Community Marketing Manager
role at
Travel + Leisure Co. Travel + Leisure Co. is the world’s leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide. We are looking for an energetic, hands-on and results-driven Senior Marketing Manager (CMP/OPC) that will play a critical role in Branson. Your exceptional business acumen, strong strategic planning and analytical skills are highly desirable, and an in-depth knowledge of Timeshare/Vacation Ownership Sales & Marketing is a must. A solid background in leading a team is essential.
Responsibilities
Manage team to meet and exceed budgeted tour flow and APG through training, motivation, contests and strategic scheduling
Motivate, train, oversee marketers and deliver supplies
Resolve guest issues, complaints
Weekly and monthly scheduling
Tour reception and sales/marketing liaison
Recruiting, interviewing and hiring marketers and greeters
Training - new hire and ongoing
Performance management
Annual, monthly and yearly marketer reviews
Attendance record keeping
Comply with human resources and company policies
Strong communication skills; previous supervisory experience
History of reliability, dependability and effective follow-through
2 years of management or supervisory experience and 2 years of timeshare experience required
Prior Wyndham experience highly preferred
Must be able to work a flexible schedule including nights, weekends and holidays
Proficiency in Excel, PowerPoint, Word (Microsoft Office)
How You'll Be Rewarded We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
Medical
Dental
Vision
Flexible spending accounts
Life and accident coverage
Disability
Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
Wish day paid time to volunteer at an approved organization of your choice
401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
Legal and identity theft plan
Voluntary income protection benefits
Wellness program (subject to provider availability)
Employee Assistance Program
Where Memories Start with You Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We’re always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.
Seniority level Mid-Senior level
Employment type Full-time
Job function Marketing and Sales Industries: Hospitality
#J-18808-Ljbffr