River Link Hotels
Hampton Inn Fishkill is hiring for Front Desk Agent. This position will require a flexible schedule and the availability to work various shifts of 7am to 3pm OR 3pm to 11pm
Weekends and Holidays are required.
We offer a fast paced, hotel environment with a very attractive employee travel plan. Other benefits are available
Responsibilities
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Work with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Maintain updated records of bookings and payments