ServiceNow Solutions Architect

Base pay range $122,288.65/yr - $148,330.00/yr Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career — a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Regions is dedicated to safeguarding private and personally identifiable information submitted for job opportunities. Information will be collected and reviewed by Regions associates, consultants, and vendors to evaluate qualifications and experience and will not be used for marketing purposes, sold, or shared outside Regions unless required by law. Information will be stored in accordance with regulatory requirements and Regions’ Retention Schedule for a minimum of three years. You may review or update your information by logging into the careers section of the system. Job Description At Regions, the Solutions Architect oversees multiple dimensions of assigned applications and/or capabilities including stability, life cycle management, version control, design and development, mapping business requirements to capability-oriented technical requirements, and ensuring technology solutions are developed in accordance with the architectural roadmap, guidelines, and standards. Primary Responsibilities Manages end to end from conception, through delivery, into production of solution architectures Partners with business and technology subject-matter experts to elicit and translate business requirements into technological solutions Participates in the design and modeling of architectures for delivery, development, and support of projects Collaborates with other domain architects to provide a consensus-based scalable and adaptable architectural solution Collaborates on roadmaps to ensure enough architectural runway to align IT priorities with business partner requirements and strategies Promotes the reuse of services, components, frameworks, and infrastructure as code to reduce costs and improve information flow Supports team members on the design of deployment strategies and solutions Looks for opportunities to simplify code, existing or new architectures and vendor dependencies Builds and maintains technical trusted advisor relationships with influential technical decision makers within Technology Makes recommendations to improve application operational efficiency, enhance program usage and increase understanding of the program Designs both the physical and logical components of solution architectures that will deliver a positive business outcome Works closely with Enterprise Architecture to ensure compliance with Regions' architectural principles and patterns Provides feedback to Enterprise Architecture with respect to potential deviations from or necessary modifications to existing architectural principles and patterns Works closely with Cyber Security to understand network, application, and data security requirements Works with all stakeholders to understand non-functional requirements that may affect solution architecture Works with software delivery teams to ensure that the solutions are observable and secure by design Oversees technical analysis and design capabilities This position is exempt from timekeeping requirements under the Fair Labor Standards Act and is not eligible for overtime pay. Requirements Bachelor's degree in Computer Science, Management Information Systems, or a related field and five (5) years of enterprise, solutions and/or technical architecture related experience Or a High School Diploma/GED and nine (9) years of enterprise, solutions and/or technical architecture related experience Experience of N-tier architectures and complex design architectures Experience with Agile methods Experience with technical, application, and information architecture delivery techniques and methodologies Certifications/Licenses Certifications in the technology domain of the enterprise Skills And Competencies Ability to adapt to new technologies and learn quickly Advanced knowledge of security design techniques Advanced understanding of, and ability to use, design patterns to steer business requirements into technical strategies Documentation of designs using internal and external notational standards (BPMN, UML) Hands-on experience in programming languages such as Java, Go, C#, Rust, Python Knowledge of cloud infrastructure, platforms, and cloud-native serverless architectures (AWS, Azure a plus) Knowledge of containers and container orchestration (Kubernetes, OpenShift a plus) Knowledge of instrumentation, telemetry, and observability frameworks and platforms (OpenTelemetry, DynaTrace, Splunk a plus) Knowledge of CRM systems like Salesforce Understanding of technology domains (Middleware, .NET, Java, Oracle, etc.) Note: this position may be filled at a higher level depending on qualifications and experience Additional Job Details For This Specific Opportunity 5+ years of ServiceNow Development experience Must have ServiceNow architecture, development, and integration expertise Experience with complex ServiceNow Integrations (store plugins and custom connectors) Experience with ServiceNow ITSM, ITOM, ITAM, VR, APM, Service Portal, and BCM Strong knowledge of CMDB components including: Cloud, Containers, Server Infrastructure, Network Infrastructure, CSDM 5.0, CMDB Tables, CMDB Best Practices, Service Mapping and ITOM Discovery Design Certified Technical Architect (CTA) Certification from ServiceNow is highly preferred This position is intended to be onsite, now or in the near future. Associates will have regular work hours, including full days in the office three or more days a week. The manager will set the work schedule for this position, including in-office expectations. Regions will not provide relocation assistance for this position, and relocation would be at your expense. This position must be within a reasonable driving distance to Birmingham, AL, Nashville, TN, Atlanta, GA, Charlotte, NC, Dallas, TX, Houston, TX, Denver, CO, Orlando, FL, Tampa, FL or Salt Lake City, UT. Exceptions to the geographic location requirement may be made for current Regions associates who work remotely. Position Type Full time Compensation Details Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and performance. Pay will vary among individuals within the same job. The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position. Minimum Job Range Target: $122,288.65 USD Median $148,330.00 USD Benefits Information Regions offers a benefits package that is flexible and comprehensive. Listed below is a synopsis of benefits offered for informational purposes and is not a complete summary of plan terms and conditions. Paid Vacation/Sick Time 401K with Company Match Medical, Dental and Vision Benefits Disability Benefits Health Savings Account Flexible Spending Account Life Insurance Parental Leave Employee Assistance Program Associate Volunteer Program Benefits and plans may be changed or terminated at Regions’ discretion. For more information, please visit the Regions benefits page at the provided link. Location Details Riverchase Operations Center, Hoover, Alabama Equal Opportunity Employer/including Disabled/Veterans Job applications are accepted electronically through Regions’ career site for a minimum of five business days from posting. Higher-volume postings may remain active longer due to business need and may be closed at any time by the company. Seniority level

Not Applicable Employment type

Full-time Job function

Engineering and Information Technology Industries Referrals increase your chances of interviewing at Regions Bank by 2x Software Engineer Senior Manager (Remote)

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