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RIMOWA

Assistant Store Manager, Waikiki

RIMOWA, Honolulu, Hawaii, United States, 96814

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Overview

The RIMOWA Assistant Store Manager is responsible for supporting the Store Manager in increasing the overall performance of the store. The Assistant Store Manager must lead the team in generating sales through exceptional client relations and product knowledge while acting as an ambassador for the RIMOWA brand. Responsibilities

Sales and Client Relations: Lead the team in achieving personal and store sales goals; demonstrate sales leadership by playing an active role on the selling floor; provide feedback to Store Manager on product assortment, buying trends and customer requests; provide training for the team in selling techniques and product knowledge; lead by example with the highest level of service for a luxury brand while cultivating new and existing clients; act as a brand ambassador of RIMOWA and participate in community outreach and networking opportunities. Team Management: Coach the sales team on performance, provide professional development, and nurture corporate culture; motivate the sales team by creating a positive work environment; implement RIMOWA clienteling practices to grow each team member's business and overall store performance. Stock and Inventory Management: Coordinate with the manager to ensure inventory meets business needs; manage repair processes in line with RIMOWA policy and procedures while delivering exceptional customer service; conduct inventory counts, manage RTVs and overall stock movement; ensure accurate receipt and transfer of goods. Operations: Maintain operation of all POS functions to ensure accurate store reporting and accounting; assist in weekly and monthly sales/marketing reports using Excel and Cegid; address facilities issues as they arise while controlling operational costs. Visual Merchandising: Merchandise the store and execute window displays in accordance with company directives for collections; maintain all display fixtures, lighting and marketing materials. Qualifications

Completion of a High School diploma or equivalent At least 3 years’ experience in a retail environment Experience working in a luxury retail environment is an asset Proven ability to drive sales from start-up, execute events and collaborate with marketing Strong existing network in the industry and/or community preferred Ability to lift boxes up to 20 lbs repeatedly Able to work evenings, weekends and holidays Employment Details

Seniority level: Mid-Senior level Employment type: Full-time Job function: Sales and Business Development Industries: Retail Luxury Goods and Jewelry

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