RSM US LLP
Microsoft Customer Engagement Consultant - Fall 2026
RSM US LLP, Minneapolis, Minnesota, United States, 55400
Overview
We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our culture and talent experience and our ability to be compelling to our clients. You\'ll find an environment that inspires and empowers you to thrive both personally and professionally. There\'s no one like you and that\'s why there\'s nowhere like RSM. As an associate in the Microsoft D365 practice, you will participate in learning Microsoft Dynamics 365 solutions and engage in the full cycle of software implementation. This includes working directly with clients, learning their business, and gathering requirements for a tailored, effective software solution. Associates will be involved in designing, building, documenting system enhancements, testing results, and training customer personnel in their use.
Responsibilities
Perform business analyst functions
Engage in requirements gathering sessions with clients
Assist in the creation of design documentation
Hands on configuration of the application
Work with clients to validate the solution
Assist with training
Perform ongoing support as needed
Work well with team members, clients, and other vendors
Participate in the Agile and/or Microsoft SureStep Iterative Methodologies
Basic Qualifications
Bachelor\'s Degree in Information Technology, MIS, Accounting, Marketing, Supply Chain, Computer Science or other related business fields
Ability to travel
A minimum 3.0 GPA is preferred
Preferred Qualifications
Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
Relevant, hands-on work-related experience working in a team environment
Desire to learn and grow
Strong organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
Experience with Scribe is a plus
Benefits and Equal Opportunity At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life\'s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race, color, creed, sincerely held religious beliefs, practices or observances, sex (including pregnancy or disabilities related to nursing), gender, sexual orientation, HIV status, national origin, ancestry, familial or marital status, age, physical or mental disability, citizenship, political affiliation, medical condition (including family and medical leave), domestic violence victim status, past, current or prospective service in the US uniformed service, US Military/Veteran status, pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call 800-274-3978 or send an email to careers@rsmus.com.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with applicable law. For background check process details, including information about job duties that necessitate background checks, please refer to the company policies.
At RSM, pay is intended to reflect experiences, performance, and skills for the current role. The salary range for this role represents factors considered in hiring decisions, including education, skills, work experience, certifications, location, etc. The actual pay may fall within the stated range: Compensation Range: $65,120 - $77,700.
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We are the leading provider of professional services to the middle market globally. Our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our culture and talent experience and our ability to be compelling to our clients. You\'ll find an environment that inspires and empowers you to thrive both personally and professionally. There\'s no one like you and that\'s why there\'s nowhere like RSM. As an associate in the Microsoft D365 practice, you will participate in learning Microsoft Dynamics 365 solutions and engage in the full cycle of software implementation. This includes working directly with clients, learning their business, and gathering requirements for a tailored, effective software solution. Associates will be involved in designing, building, documenting system enhancements, testing results, and training customer personnel in their use.
Responsibilities
Perform business analyst functions
Engage in requirements gathering sessions with clients
Assist in the creation of design documentation
Hands on configuration of the application
Work with clients to validate the solution
Assist with training
Perform ongoing support as needed
Work well with team members, clients, and other vendors
Participate in the Agile and/or Microsoft SureStep Iterative Methodologies
Basic Qualifications
Bachelor\'s Degree in Information Technology, MIS, Accounting, Marketing, Supply Chain, Computer Science or other related business fields
Ability to travel
A minimum 3.0 GPA is preferred
Preferred Qualifications
Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients
Relevant, hands-on work-related experience working in a team environment
Desire to learn and grow
Strong organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines
Experience with Scribe is a plus
Benefits and Equal Opportunity At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life\'s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/working-at-rsm/benefits.
All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race, color, creed, sincerely held religious beliefs, practices or observances, sex (including pregnancy or disabilities related to nursing), gender, sexual orientation, HIV status, national origin, ancestry, familial or marital status, age, physical or mental disability, citizenship, political affiliation, medical condition (including family and medical leave), domestic violence victim status, past, current or prospective service in the US uniformed service, US Military/Veteran status, pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.
Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call 800-274-3978 or send an email to careers@rsmus.com.
RSM does not intend to hire entry-level candidates who require sponsorship now or in the future. This includes individuals who will one day request or require RSM to file or complete immigration-related forms or prepare letters on their behalf in order to obtain or continue their work authorization.
RSM will consider for employment qualified applicants with arrest or conviction records in accordance with applicable law. For background check process details, including information about job duties that necessitate background checks, please refer to the company policies.
At RSM, pay is intended to reflect experiences, performance, and skills for the current role. The salary range for this role represents factors considered in hiring decisions, including education, skills, work experience, certifications, location, etc. The actual pay may fall within the stated range: Compensation Range: $65,120 - $77,700.
#J-18808-Ljbffr