EY
Technology Consulting - Managed Services - Microsoft Stack - Senior Manager
EY, Houston, Texas, United States, 77246
Overview
Technology Consulting - Managed Services - Microsoft Stack – Senior Manager at EY. Location: Anywhere in Country. EY is shaping your future with confidence. We help you succeed in a globally connected powerhouse of diverse teams and support your career growth. This role is focused on leading engagements in EY’s Managed Services team with the Microsoft technology stack. Responsibilities
Lead delivery of Microsoft-based solutions including Dynamics 365 (Finance, Operations, Sales), Azure cloud services, Microsoft 365, and Power Platform. Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations. Collaborate with clients to define digital transformation strategies and platform roadmaps. Serve as the primary escalation point for client issues and conduct regular governance reviews. Design scalable, secure, and integrated Microsoft solutions tailored to client needs. Drive automation, AI/ML, and analytics capabilities across Microsoft platforms. Lead platform upgrades, module deployments, and custom development initiatives. Ensure compliance with ITIL, ISO, and other service management standards. Manage global delivery teams and offshore resources to support 24/7 service operations. Implement governance models, operational playbooks, and continuous improvement frameworks. Monitor platform performance, incident resolution, and change management processes. Build and lead high-performing teams focused on Microsoft technologies and solutions. Mentor and coach team members, fostering a culture of excellence and innovation. Support recruiting, onboarding, and capability building across the Microsoft practice. Support go-to-market strategy for Microsoft services within EY’s Managed Services portfolio. Lead proposal development, solutioning, and client presentations. Develop and maintain partnerships with Microsoft to leverage programs, tools, and co-sell opportunities. Qualifications
To qualify for the role, you must have Required
Bachelor’s degree in Computer Science, Information Systems, or related field. 12+ years of experience in Microsoft enterprise platforms and cloud services. Proven track record in managing full-cycle Microsoft implementations and operations. Strong understanding of ITIL, DevOps, and Agile methodologies. Experience in managed services or long-term service delivery models. Ideally, you’ll also have
Master’s degree or MBA. Microsoft certifications (e.g., Azure Solutions Architect, Microsoft 365 Expert, Dynamics 365 certifications). Experience with industry-specific Microsoft solutions (e.g., manufacturing, financial services). Prior consulting experience with C-level stakeholder engagement. What We Offer
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges; total rewards include medical and dental coverage, pension and 401(k) plans, and paid time off options. Hybrid work model with most client-facing roles expected to be in person 40-60% of the time. Flexible vacation policy and designated EY holidays, personal/family care, and other leaves to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, there is additional information available. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected status. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you need assistance applying online or request an accommodation during any part of the application process, please contact EY’s Talent Shared Services Team. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence. EY services span assurance, consulting, tax, strategy and transactions, across more than 150 countries and territories.
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Technology Consulting - Managed Services - Microsoft Stack – Senior Manager at EY. Location: Anywhere in Country. EY is shaping your future with confidence. We help you succeed in a globally connected powerhouse of diverse teams and support your career growth. This role is focused on leading engagements in EY’s Managed Services team with the Microsoft technology stack. Responsibilities
Lead delivery of Microsoft-based solutions including Dynamics 365 (Finance, Operations, Sales), Azure cloud services, Microsoft 365, and Power Platform. Oversee service delivery operations, ensuring alignment with SLAs, KPIs, and client expectations. Collaborate with clients to define digital transformation strategies and platform roadmaps. Serve as the primary escalation point for client issues and conduct regular governance reviews. Design scalable, secure, and integrated Microsoft solutions tailored to client needs. Drive automation, AI/ML, and analytics capabilities across Microsoft platforms. Lead platform upgrades, module deployments, and custom development initiatives. Ensure compliance with ITIL, ISO, and other service management standards. Manage global delivery teams and offshore resources to support 24/7 service operations. Implement governance models, operational playbooks, and continuous improvement frameworks. Monitor platform performance, incident resolution, and change management processes. Build and lead high-performing teams focused on Microsoft technologies and solutions. Mentor and coach team members, fostering a culture of excellence and innovation. Support recruiting, onboarding, and capability building across the Microsoft practice. Support go-to-market strategy for Microsoft services within EY’s Managed Services portfolio. Lead proposal development, solutioning, and client presentations. Develop and maintain partnerships with Microsoft to leverage programs, tools, and co-sell opportunities. Qualifications
To qualify for the role, you must have Required
Bachelor’s degree in Computer Science, Information Systems, or related field. 12+ years of experience in Microsoft enterprise platforms and cloud services. Proven track record in managing full-cycle Microsoft implementations and operations. Strong understanding of ITIL, DevOps, and Agile methodologies. Experience in managed services or long-term service delivery models. Ideally, you’ll also have
Master’s degree or MBA. Microsoft certifications (e.g., Azure Solutions Architect, Microsoft 365 Expert, Dynamics 365 certifications). Experience with industry-specific Microsoft solutions (e.g., manufacturing, financial services). Prior consulting experience with C-level stakeholder engagement. What We Offer
At EY, we’ll develop you with future-focused skills and equip you with world-class experiences. We’ll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Comprehensive compensation and benefits package with base salary ranges; total rewards include medical and dental coverage, pension and 401(k) plans, and paid time off options. Hybrid work model with most client-facing roles expected to be in person 40-60% of the time. Flexible vacation policy and designated EY holidays, personal/family care, and other leaves to support well-being. Are you ready to shape your future with confidence? Apply today. EY accepts applications on an ongoing basis. For California residents, there is additional information available. EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected status. EY is committed to providing reasonable accommodation to qualified individuals with disabilities, including veterans with disabilities. If you need assistance applying online or request an accommodation during any part of the application process, please contact EY’s Talent Shared Services Team. EY | Building a better working world. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence. EY services span assurance, consulting, tax, strategy and transactions, across more than 150 countries and territories.
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