Insight Global
Key Responsibilities
Organization-Level (Org Admin)
Own Atlassian Organization and Atlassian Access administration, including SAML SSO, SCIM provisioning, domain verification, and MFA enforcement.
Engineer automation solutions for user lifecycle management, group provisioning, and license reporting using APIs and scripting.
Administer cross-product integrations (Jira, Confluence, Jira Align, Compass, Bitbucket, Trello, Atlassian Analytics).
Manage and technically evaluate Marketplace apps, ensuring security, compliance, and redundancy controls.
Provide org-wide reporting, dashboards, and analytics using APIs and Atlassian Analytics.
Partner with IT and security on audits, compliance, and risk assessments.
Site-Level (Site Admin)
Serve as primary Site Admin for Jira and Confluence Cloud instances.
Manage project/space creation and governance, ensuring consistent standards across the enterprise.
Configure and optimize workflows, permission schemes, issue types, custom fields, and notification schemes.
Support product admins, project leads, and teams by providing best practice guidance.
Troubleshoot site-level issues including permissions, app conflicts, and product configurations.
Assist with instance clean-up, migrations, and standardization efforts.
Collaborate with business stakeholders to implement Jira/Confluence solutions aligned with enterprise standards.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience 4-6+ years of experience administering Atlassian products (Jira and Confluence required; Bitbucket or Jira Align a plus). Proven experience with Atlassian Organization Admin responsibilities (Atlassian Access, SAML, SCIM, MFA, governance). Hands-on experience as a Site Admin (configuring Jira projects, Confluence spaces, workflows, permission schemes). Experience with Atlassian REST APIs and webhooks to build automation and reporting. Familiarity with infrastructure as code (Terraform, Ansible) for SaaS configuration. Deep knowledge of identity & access management concepts and integrations with enterprise identity providers (Okta, Azure AD, Google Workspace). Experience supporting large-scale Atlassian environments (5,000+ u ). Strong troubleshooting skills across both identity issues and site-level configurations.
Nice to Have Skills & Experience Atlassian Certifications: Atlassian Certified Cloud Administration, Atlassian Certified Jira Administrator (Cloud), or Atlassian Certified Confluence Administrator (Cloud) Identity & Access certifications (Okta, Microsoft SC-300). Experience with Atlassian Analytics or data visualization/reporting tools. Knowledge of DevOps, CI/CD pipelines, and integrations with Atlassian products. Experience with Atlassian Forge or Connect for custom app/integration development. ITIL Foundation or other ITSM framework knowledge. Strong scripting/automation skills (Python, PowerShell, bash, or similar).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience 4-6+ years of experience administering Atlassian products (Jira and Confluence required; Bitbucket or Jira Align a plus). Proven experience with Atlassian Organization Admin responsibilities (Atlassian Access, SAML, SCIM, MFA, governance). Hands-on experience as a Site Admin (configuring Jira projects, Confluence spaces, workflows, permission schemes). Experience with Atlassian REST APIs and webhooks to build automation and reporting. Familiarity with infrastructure as code (Terraform, Ansible) for SaaS configuration. Deep knowledge of identity & access management concepts and integrations with enterprise identity providers (Okta, Azure AD, Google Workspace). Experience supporting large-scale Atlassian environments (5,000+ u ). Strong troubleshooting skills across both identity issues and site-level configurations.
Nice to Have Skills & Experience Atlassian Certifications: Atlassian Certified Cloud Administration, Atlassian Certified Jira Administrator (Cloud), or Atlassian Certified Confluence Administrator (Cloud) Identity & Access certifications (Okta, Microsoft SC-300). Experience with Atlassian Analytics or data visualization/reporting tools. Knowledge of DevOps, CI/CD pipelines, and integrations with Atlassian products. Experience with Atlassian Forge or Connect for custom app/integration development. ITIL Foundation or other ITSM framework knowledge. Strong scripting/automation skills (Python, PowerShell, bash, or similar).
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.