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Travel Benefit Services Coordinator
The incumbent provides travel benefit services to veteran patients using the Beneficiary Travel Program. This position is located in the Beneficiary Travel Unit of the Business and Finance Service at the VA Roseburg Health Care System in Roseburg, OR. Major duties include, but are not limited to: Independently manages the Healthcare System's travel pay benefit and patient funds programs. Determines eligibility for the program and processing requests. Manages the fund control point to ensure accurate accounting and cost projections. Performs regular reconciliations and adjusts account balances. Contacts approving official to authorize obligations and requests for additions, deductions, and/or movement of funds. Prepares and authorizes VA 07-3068 and VA 4-1358. Reconciles daily transactions and balances account monthly. Notifies supervisor of any excess or deficit of funds. Monitors institutional award accounts with accountability to the appropriate Regional Office. Reviews all documents submitted for processing for compliance with regulations and policies. Prepares and posts vouchers transferring funds, posts and processes purchase orders, cash withdrawals by patients, and makes certain sufficient funds are on deposit for any withdrawal. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the patient. Adheres to fire, safety, and security requirements. Protects sensitive data. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm PST Telework: Not Authorized Virtual: This is not a virtual position. Requirements Conditions of Employment: You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary/trial period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Qualifications: To qualify for this position, applicants must meet specialized experience within 30 days of the closing date of this announcement, 09/18/2025 and time-in-grade requirements. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. Physical Requirements: The work is sedentary in nature and requires no special physical demands.
The incumbent provides travel benefit services to veteran patients using the Beneficiary Travel Program. This position is located in the Beneficiary Travel Unit of the Business and Finance Service at the VA Roseburg Health Care System in Roseburg, OR. Major duties include, but are not limited to: Independently manages the Healthcare System's travel pay benefit and patient funds programs. Determines eligibility for the program and processing requests. Manages the fund control point to ensure accurate accounting and cost projections. Performs regular reconciliations and adjusts account balances. Contacts approving official to authorize obligations and requests for additions, deductions, and/or movement of funds. Prepares and authorizes VA 07-3068 and VA 4-1358. Reconciles daily transactions and balances account monthly. Notifies supervisor of any excess or deficit of funds. Monitors institutional award accounts with accountability to the appropriate Regional Office. Reviews all documents submitted for processing for compliance with regulations and policies. Prepares and posts vouchers transferring funds, posts and processes purchase orders, cash withdrawals by patients, and makes certain sufficient funds are on deposit for any withdrawal. Communicates and interacts with patients in a manner which is appropriate to cognitive, emotional, and chronological maturation needs of the patient. Adheres to fire, safety, and security requirements. Protects sensitive data. Performs other related duties as assigned. Work Schedule: Monday - Friday, 8:00am - 4:30pm PST Telework: Not Authorized Virtual: This is not a virtual position. Requirements Conditions of Employment: You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. You may be required to serve a probationary/trial period. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Qualifications: To qualify for this position, applicants must meet specialized experience within 30 days of the closing date of this announcement, 09/18/2025 and time-in-grade requirements. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. You may qualify based on your experience and/or education as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-04 in the normal line of progression for the occupation in the organization. OR, Education: Applicants may substitute education for the required experience. To qualify based on education for this grade level you must have 4 years of education above high school. OR, Combination: Applicants may also combine education and experience to qualify at this level. Physical Requirements: The work is sedentary in nature and requires no special physical demands.