NTT DATA North America
Overview
Lead Azure Public Cloud Engineer role at NTT DATA North America. Location: Austin, Texas, United States. Responsibilities
Cloud Operations & Support: Support customer self-provision cloud instances across AWS, Azure, GCP, and OCI with security guardrails and backend deployment; monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments; implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability; lead root cause analysis and post-mortem documentation for major incidents; execute patch management, upgrades, and regular maintenance activities; develop and maintain backup, disaster recovery, and failover strategies and operations; participate in on-call rotation and after-hours support as required. Automation & Infrastructure Management: Develop and maintain Infrastructure as Code (IaC) templates using Terraform, CloudFormation, ARM, or OCI Resource Manager; use scripting (Python, Bash, PowerShell) to automate tasks and operational processes; champion configuration management tools and assist in DevOps pipeline integrations; recommend and implement cost optimization, resource utilization, and rightsizing strategies. Security & Compliance: Ensure adherence to security best practices (least-privilege access, encryption, network segmentation); manage IAM policies and roles; monitor, identify, and remediate security vulnerabilities; support compliance efforts related to TxRAMP, ISO, SOC2, and similar standards. Collaboration & Documentation: Work with application, security, and network teams for solution delivery and support; mentor junior engineers; create and update technical documentation, runbooks, and SOPs; participate in client calls to provide technical input as required. Requirements
Experience: Primary Azure SME; Secondary: GCP/OCI. 10+ years of hands-on experience in cloud engineering, operations, and/or support. 8+ years multi-cloud experience with hands-on experience in at least 6 of Azure, AWS, GCP, OCI; familiarity in all preferred; Azure and AWS cloud are mandatory. Direct experience in managed services/NOC/SOC/MSP environments is a plus. Highly Preferred Skills and Experience
Direct experience in managed services/NOC/SOC/MSP environments. Deep expertise provisioning, configuring, securing, supporting, and optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI. Administration of compute, storage, networking, database, and PaaS services across supported platforms; hands-on architecture, deployment, monitoring, and troubleshooting in major public cloud platforms. Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates). Familiarity with cloud-native security practices (IAM, network security, encryption). Scripting proficiency (Python, Bash, PowerShell). Expert in ServiceNow ITSM and integration with AWS, Azure, GCP and OCI in service catalog. Expert in Cloud Cost Optimization; familiar with Apptio Cloudability. Strong multi-cloud disaster recovery expertise; familiarity with AppGate SDP, Qualys, CrowdStrike, Palo Alto NGFW, etc. Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor, Stackdriver, OCI Monitoring). Strong backup, disaster recovery, and high-availability architecture knowledge. Ability to support customer remote file services in Azure File Share, including Azure Gov Cloud. Strong multi-cloud security and compliance expertise; data encryption, network security, user access control, private endpoints. GitHub and repository management expertise. Experience setting up alerts in Azure Monitor, AWS CloudWatch, GCP Monitoring, and OCI Monitoring; connect with ServiceNow Incidents. Ability to connect multi-cloud VMs and instances with Microsoft Sentinel SIEM. Education & Certifications
Bachelors degree (or equivalent experience) in Computer Science, IT, Engineering, or related field. At least two of the following certifications (or equivalent experience): AWS Certified Solutions Architect / SysOps Administrator; Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert; Google Professional Cloud Architect / Engineer; Oracle Cloud Infrastructure Architect Associate/Professional; (Preferred) DevOps or automation certifications (e.g., Kubernetes, Terraform); (Preferred) ITIL Foundation or equivalent. About NTT DATA
NTT DATA is a $30 billion global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients grow and transform. We are a Global Top Employer with experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, and cloud/infrastructure management. We employ diverse experts and invest in R&D to move toward a digital future. Visit us at us.nttdata.com. Additional information
NTT DATA is an equal opportunity employer. We provide accommodations for applicants where required. For our EEO rights and Pay Transparency information, please refer to our policies and links on our site. #J-18808-Ljbffr
Lead Azure Public Cloud Engineer role at NTT DATA North America. Location: Austin, Texas, United States. Responsibilities
Cloud Operations & Support: Support customer self-provision cloud instances across AWS, Azure, GCP, and OCI with security guardrails and backend deployment; monitor, troubleshoot, and resolve incidents, performance issues, and service outages in production and staging environments; implement and maintain monitoring, alerting, and logging solutions to ensure high availability and reliability; lead root cause analysis and post-mortem documentation for major incidents; execute patch management, upgrades, and regular maintenance activities; develop and maintain backup, disaster recovery, and failover strategies and operations; participate in on-call rotation and after-hours support as required. Automation & Infrastructure Management: Develop and maintain Infrastructure as Code (IaC) templates using Terraform, CloudFormation, ARM, or OCI Resource Manager; use scripting (Python, Bash, PowerShell) to automate tasks and operational processes; champion configuration management tools and assist in DevOps pipeline integrations; recommend and implement cost optimization, resource utilization, and rightsizing strategies. Security & Compliance: Ensure adherence to security best practices (least-privilege access, encryption, network segmentation); manage IAM policies and roles; monitor, identify, and remediate security vulnerabilities; support compliance efforts related to TxRAMP, ISO, SOC2, and similar standards. Collaboration & Documentation: Work with application, security, and network teams for solution delivery and support; mentor junior engineers; create and update technical documentation, runbooks, and SOPs; participate in client calls to provide technical input as required. Requirements
Experience: Primary Azure SME; Secondary: GCP/OCI. 10+ years of hands-on experience in cloud engineering, operations, and/or support. 8+ years multi-cloud experience with hands-on experience in at least 6 of Azure, AWS, GCP, OCI; familiarity in all preferred; Azure and AWS cloud are mandatory. Direct experience in managed services/NOC/SOC/MSP environments is a plus. Highly Preferred Skills and Experience
Direct experience in managed services/NOC/SOC/MSP environments. Deep expertise provisioning, configuring, securing, supporting, and optimizing cloud-native and hybrid workloads in AWS, Azure, GCP, and/or OCI. Administration of compute, storage, networking, database, and PaaS services across supported platforms; hands-on architecture, deployment, monitoring, and troubleshooting in major public cloud platforms. Experience with CI/CD pipelines, containerization (Docker, Kubernetes), and automation tools (Terraform, CloudFormation, ARM templates). Familiarity with cloud-native security practices (IAM, network security, encryption). Scripting proficiency (Python, Bash, PowerShell). Expert in ServiceNow ITSM and integration with AWS, Azure, GCP and OCI in service catalog. Expert in Cloud Cost Optimization; familiar with Apptio Cloudability. Strong multi-cloud disaster recovery expertise; familiarity with AppGate SDP, Qualys, CrowdStrike, Palo Alto NGFW, etc. Ability to analyze logs and monitor performance using native tools (CloudWatch, Azure Monitor, Stackdriver, OCI Monitoring). Strong backup, disaster recovery, and high-availability architecture knowledge. Ability to support customer remote file services in Azure File Share, including Azure Gov Cloud. Strong multi-cloud security and compliance expertise; data encryption, network security, user access control, private endpoints. GitHub and repository management expertise. Experience setting up alerts in Azure Monitor, AWS CloudWatch, GCP Monitoring, and OCI Monitoring; connect with ServiceNow Incidents. Ability to connect multi-cloud VMs and instances with Microsoft Sentinel SIEM. Education & Certifications
Bachelors degree (or equivalent experience) in Computer Science, IT, Engineering, or related field. At least two of the following certifications (or equivalent experience): AWS Certified Solutions Architect / SysOps Administrator; Microsoft Certified: Azure Administrator Associate or Solutions Architect Expert; Google Professional Cloud Architect / Engineer; Oracle Cloud Infrastructure Architect Associate/Professional; (Preferred) DevOps or automation certifications (e.g., Kubernetes, Terraform); (Preferred) ITIL Foundation or equivalent. About NTT DATA
NTT DATA is a $30 billion global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients grow and transform. We are a Global Top Employer with experts in more than 50 countries and a robust partner ecosystem. Our services include consulting, data and AI, industry solutions, and cloud/infrastructure management. We employ diverse experts and invest in R&D to move toward a digital future. Visit us at us.nttdata.com. Additional information
NTT DATA is an equal opportunity employer. We provide accommodations for applicants where required. For our EEO rights and Pay Transparency information, please refer to our policies and links on our site. #J-18808-Ljbffr