Fairygodboss
Market Director Banking - South Texas Market - McAllen, TX
Fairygodboss, Mcallen, Texas, United States, 78501
Position summary
Responsibilities Manages and coaches branch managers to engage customers and address any escalations. Develops best practice techniques for coaching, reviewing business, cooperation, and ensuring compliance. Recruits, retains, and develops excellent talent and fosters an environment where employees feel valued, supported, and able to achieve career growth. Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management. Leads integration with partners from Chase Wealth Management, Business Banking, and Home Lending (One Chase) to ensure growth across lines of business, including investments and loans. Manages the market to ensure an excellent customer experience and deploys resources to optimize market performance. Ensures all branch managers effectively mitigate risk and remain in compliance to guarantee a safe banking experience for clients through deep dives and business reviews. Required qualifications, capabilities, and skills 5+ years of branch management or related leadership experience High school diploma, GED, or foreign equivalent Proven track record of coaching and developing high-performing sales teams, with the ability to translate knowledge of financial markets and economic trends Ability to identify market segment needs to tailor proactive customer education Ability to build relationships and collaborate remotely with other lines of business Entrepreneurial spirit with proactive initiative and sense of urgency Experience with consumer and commercial credit, financial planning, and understanding of customer lifecycle Preferred qualifications, capabilities, and skills College degree or military equivalent Familiarity with local/regional market trends and demographics Ability to demonstrate commitment to diversity and inclusion Strong commitment to risk management and controls Willingness to travel for training and meetings, including out-of-state travel About us
JPMorgan Chase is a leading financial services firm helping nearly half of America's households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also support small businesses, nonprofits, and cities with tailored financial solutions. We offer a competitive total rewards package including base salary, performance-based incentives, comprehensive benefits such as health coverage, retirement plans, wellness programs, and more. Details will be provided during the hiring process. We value diversity and are an equal opportunity employer. We do not discriminate based on protected attributes and provide reasonable accommodations for religious practices, mental health, or disabilities. About the team
Our Consumer & Community Banking division serves customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead in credit card sales, deposit growth, and digital solutions, ranked first in customer satisfaction. Why you should apply for a job to JPMorgan Chase:
61%
say women are treated fairly and equally to men 77%
say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. #J-18808-Ljbffr
Responsibilities Manages and coaches branch managers to engage customers and address any escalations. Develops best practice techniques for coaching, reviewing business, cooperation, and ensuring compliance. Recruits, retains, and develops excellent talent and fosters an environment where employees feel valued, supported, and able to achieve career growth. Develops strategies to achieve key financial metrics including deposit and investment balance growth, customer acquisition and retention, and expense management. Leads integration with partners from Chase Wealth Management, Business Banking, and Home Lending (One Chase) to ensure growth across lines of business, including investments and loans. Manages the market to ensure an excellent customer experience and deploys resources to optimize market performance. Ensures all branch managers effectively mitigate risk and remain in compliance to guarantee a safe banking experience for clients through deep dives and business reviews. Required qualifications, capabilities, and skills 5+ years of branch management or related leadership experience High school diploma, GED, or foreign equivalent Proven track record of coaching and developing high-performing sales teams, with the ability to translate knowledge of financial markets and economic trends Ability to identify market segment needs to tailor proactive customer education Ability to build relationships and collaborate remotely with other lines of business Entrepreneurial spirit with proactive initiative and sense of urgency Experience with consumer and commercial credit, financial planning, and understanding of customer lifecycle Preferred qualifications, capabilities, and skills College degree or military equivalent Familiarity with local/regional market trends and demographics Ability to demonstrate commitment to diversity and inclusion Strong commitment to risk management and controls Willingness to travel for training and meetings, including out-of-state travel About us
JPMorgan Chase is a leading financial services firm helping nearly half of America's households and small businesses achieve their financial goals through a broad range of products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also support small businesses, nonprofits, and cities with tailored financial solutions. We offer a competitive total rewards package including base salary, performance-based incentives, comprehensive benefits such as health coverage, retirement plans, wellness programs, and more. Details will be provided during the hiring process. We value diversity and are an equal opportunity employer. We do not discriminate based on protected attributes and provide reasonable accommodations for religious practices, mental health, or disabilities. About the team
Our Consumer & Community Banking division serves customers through personal banking, credit cards, mortgages, auto financing, investment advice, small business loans, and payment processing. We lead in credit card sales, deposit growth, and digital solutions, ranked first in customer satisfaction. Why you should apply for a job to JPMorgan Chase:
61%
say women are treated fairly and equally to men 77%
say the CEO supports gender diversity Ratings are based on anonymous reviews by Fairygodboss members. #J-18808-Ljbffr