Berkshire Hathaway GUARD Insurance Companies
Workers' Compensation Claims Supervisor (NY)
Berkshire Hathaway GUARD Insurance Companies, Wilkes-Barre, Pennsylvania, United States
Overview
Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ Superior by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities
As a Claims Supervisor in our Complex Unit overseeing New York jurisdiction, lead a workers' compensation claims team focused on quality, timeliness, compliance, and financial stewardship. You'll coach adjusters, manage performance, and maintain a small caseload to stay connected to the work. Key Responsibilities
Team Leadership:
Mentor and develop adjusters, conduct performance reviews, and ensure coverage for absences. File Quality & Compliance:
Provide timely guidance, complete audits, and enforce state/NCCI standards. Financial Oversight:
Maintain reserve adequacy, complete reinsurance reports, and monitor legal/ALAE costs. Complex Claim Management:
Supervise high-value and denied claims, ensure timely updates, and escalate as needed. Operational Excellence:
Use dashboards to track productivity, manage workflows, and support return-to-work initiatives. Continuous Improvement:
Communicate policy changes, identify process enhancements, and foster team engagement. Qualifications
What you'll bring 5+ years in workers' compensation claims, 2+ years in a supervisory or lead role (or equivalent experience). Experience handling NY jurisdiction. Active adjuster's license. Expertise in audits, reserves, compliance, and litigation strategy. Strong analytical, communication, and leadership skills; comfortable with data-driven tools. Preferred:
Multi-jurisdiction experience, mediation/settlement facilitation, and familiarity with RTW tools. Options
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Good things are happening at Berkshire Hathaway GUARD Insurance Companies. We provide Property & Casualty insurance products and services through a nationwide network of independent agents and brokers. Our companies are all rated A+ Superior by AM Best (the leading independent insurance rating organization) and ultimately owned by Warren Buffett's Berkshire Hathaway group one of the financially strongest organizations in the world! Headquartered in Wilkes-Barre, PA, we employ over 1,000 individuals (and growing) and have offices across the country. Our vision is to be a leading small business insurance provider nationwide. Founded upon an exceptional culture and led by a collaborative and inclusive management team, our company's success is grounded in our core values: accountability, service, integrity, empowerment, and diversity. We are always in search of talented individuals to join our team and embark on an exciting career path! Benefits: We are an equal opportunity employer that strives to maintain a work environment that is welcoming and enriching for all. You'll be surprised by all we have to offer! Competitive compensation Healthcare benefits package that begins on first day of employment 401K retirement plan with company match Enjoy generous paid time off to support your work-life balance plus 9 paid holidays Up to 6 weeks of parental and bonding leave Hybrid work schedule (3 days in the office, 2 days from home) Longevity awards (every 5 years of employment, receive a generous monetary award to be used toward a vacation) Tuition reimbursement after 6 months of employment Numerous opportunities for continued training and career advancement And much more! Responsibilities
As a Claims Supervisor in our Complex Unit overseeing New York jurisdiction, lead a workers' compensation claims team focused on quality, timeliness, compliance, and financial stewardship. You'll coach adjusters, manage performance, and maintain a small caseload to stay connected to the work. Key Responsibilities
Team Leadership:
Mentor and develop adjusters, conduct performance reviews, and ensure coverage for absences. File Quality & Compliance:
Provide timely guidance, complete audits, and enforce state/NCCI standards. Financial Oversight:
Maintain reserve adequacy, complete reinsurance reports, and monitor legal/ALAE costs. Complex Claim Management:
Supervise high-value and denied claims, ensure timely updates, and escalate as needed. Operational Excellence:
Use dashboards to track productivity, manage workflows, and support return-to-work initiatives. Continuous Improvement:
Communicate policy changes, identify process enhancements, and foster team engagement. Qualifications
What you'll bring 5+ years in workers' compensation claims, 2+ years in a supervisory or lead role (or equivalent experience). Experience handling NY jurisdiction. Active adjuster's license. Expertise in audits, reserves, compliance, and litigation strategy. Strong analytical, communication, and leadership skills; comfortable with data-driven tools. Preferred:
Multi-jurisdiction experience, mediation/settlement facilitation, and familiarity with RTW tools. Options
Apply for this job onlineApply Share Email this job to a friendRefer
Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Loading... Application FAQs Software Powered by iCIMS www.icims.com recblid iyb3fo9ra9e8zh8py1nft3if8d32ks