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Overview
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As part of our team, youll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits, including tuition reimbursement and loan forgiveness, 401(k) matching, and lifecycle benefits. The
Program Manager, Innovation
is responsible for leading innovation initiatives, evaluations, and pilot efforts at Northwestern Memorial HealthCare. The Innovation Program Manager drives project teams in achieving health system, regional and local priorities that advance the implementation of the innovation strategy for Northwestern Medicine. The PM uses business planning, strategy, data analysis, change management, and project management to advance these efforts. The Program Manager reflects the mission, vision, and values of NM and adheres to the organizations Code of Ethics and Corporate Compliance Program, complying with all relevant policies, procedures, guidelines, and regulatory standards. Responsibilities
Leads the evaluation of innovative opportunities developed internally at NM or through external vendor partners by collaborating with NM leaders to assess needs, solutions, companies, and partnerships through a methodic business case review of products, markets, leadership teams, risks, finances, and alignment to NM goals and objectives. Partners with Clinical Operations, IT, Marketing, Patient Engagement, OGC, Compliance, Analytics, Operations, Process Improvement, Office of Investment, and other NM Departments to thoroughly vet opportunities. Facilitates decision-making by building relationships and working with people from diverse functional backgrounds. Conducts value analysis for innovation opportunities across four domains: Experience, Cost Avoidance/Efficiency, Risk Avoidance/Reduction, and Revenue Capture to pursue solutions that provide optimal value to NM. Manages relationships with and works closely with startup company partners and entrepreneurs on how to successfully activate at NM. Guides planning for potential innovation pilots and serves as the project manager for MVP development, POC creation, and pilot activations of innovative solutions. Plans innovation pilot activations by collaborating with stakeholders and vendor partners to define goals/objectives, identify SMEs, assemble teams, design solutions, develop timelines, outline success metrics, define tasks, and execute tasks needed for successful pilot of innovative solutions. Creates regular status updates, executive report-outs, and presentations to communicate progress and next steps for opportunity evaluations and pilots. Creates and manages pilot project budgets, including capital and expense dollars, to ensure pilots are funded within the budget forecast. Oversees evaluation metrics of NMs innovation offerings with emphasis on user experience, focusing on patients, caregivers, and NM providers. Works with IT, Analytics, and Operational Leaders to collect data and measure the anticipated return on innovation; upon completion of pilots, assess effectiveness to inform system-wide scaling decisions. Develops, refines, and leads innovation engagement programs with the NM workforce, including the Innovation Challenge Grant, Innovation Champions, hackathons, and future programs that advance innovation at NM. Assists with the facilitation of invention disclosure reviews between NM inventors, the Office of General Counsel, Northwestern University, and other partners; solicits disclosures, reviews inventions, determines IP needs, and executes agreements to foster internal inventions. Fosters relationships with innovation partner organizations including Chicago MATTER, Northwestern University, CB Insights, Gartner, and other healthcare innovation teams to build an innovation ecosystem to support NM. Conducts market research, gathers benchmarking data, monitors emerging healthcare technology trends, attends industry conferences, and networks with other healthcare innovation centers to identify high-impact opportunities for NM. Identifies and pursues innovation offerings that align with NM priorities, enhance reputation, improve patient and provider experience, and improve financial performance. Contributes to internal Innovation team development and department growth, including process refinement, relationship building, roadshows, and space planning. Qualifications
Bachelors degree in a related field with preference for project management, business administration, engineering, innovation, or entrepreneurship. 410 years experience in project management and health care related activities. Business skills including business plan development, pro forma development and management. Experience managing projects in complex organizations with diverse stakeholders. Experience scoping, planning, implementing, and evaluating pilot projects. Experience working in a health care provider environment. Experience performing data analysis and market research. Experience building executive-level presentations. Excellent interpersonal skills including presentation, negotiation, persuasion, team facilitation and written communications. Ability to independently manage a varied workload of projects with multiple priorities. Strong time management skills and sound judgment. Comfort with ambiguity and complex problems. Strong understanding of how business, health care, and innovation align to improve healthcare delivery and outcomes. Preferred: Masters degree in a relevant field with preference for project management, business administration, public health, or engineering. Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. #J-18808-Ljbffr
At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As part of our team, youll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits, including tuition reimbursement and loan forgiveness, 401(k) matching, and lifecycle benefits. The
Program Manager, Innovation
is responsible for leading innovation initiatives, evaluations, and pilot efforts at Northwestern Memorial HealthCare. The Innovation Program Manager drives project teams in achieving health system, regional and local priorities that advance the implementation of the innovation strategy for Northwestern Medicine. The PM uses business planning, strategy, data analysis, change management, and project management to advance these efforts. The Program Manager reflects the mission, vision, and values of NM and adheres to the organizations Code of Ethics and Corporate Compliance Program, complying with all relevant policies, procedures, guidelines, and regulatory standards. Responsibilities
Leads the evaluation of innovative opportunities developed internally at NM or through external vendor partners by collaborating with NM leaders to assess needs, solutions, companies, and partnerships through a methodic business case review of products, markets, leadership teams, risks, finances, and alignment to NM goals and objectives. Partners with Clinical Operations, IT, Marketing, Patient Engagement, OGC, Compliance, Analytics, Operations, Process Improvement, Office of Investment, and other NM Departments to thoroughly vet opportunities. Facilitates decision-making by building relationships and working with people from diverse functional backgrounds. Conducts value analysis for innovation opportunities across four domains: Experience, Cost Avoidance/Efficiency, Risk Avoidance/Reduction, and Revenue Capture to pursue solutions that provide optimal value to NM. Manages relationships with and works closely with startup company partners and entrepreneurs on how to successfully activate at NM. Guides planning for potential innovation pilots and serves as the project manager for MVP development, POC creation, and pilot activations of innovative solutions. Plans innovation pilot activations by collaborating with stakeholders and vendor partners to define goals/objectives, identify SMEs, assemble teams, design solutions, develop timelines, outline success metrics, define tasks, and execute tasks needed for successful pilot of innovative solutions. Creates regular status updates, executive report-outs, and presentations to communicate progress and next steps for opportunity evaluations and pilots. Creates and manages pilot project budgets, including capital and expense dollars, to ensure pilots are funded within the budget forecast. Oversees evaluation metrics of NMs innovation offerings with emphasis on user experience, focusing on patients, caregivers, and NM providers. Works with IT, Analytics, and Operational Leaders to collect data and measure the anticipated return on innovation; upon completion of pilots, assess effectiveness to inform system-wide scaling decisions. Develops, refines, and leads innovation engagement programs with the NM workforce, including the Innovation Challenge Grant, Innovation Champions, hackathons, and future programs that advance innovation at NM. Assists with the facilitation of invention disclosure reviews between NM inventors, the Office of General Counsel, Northwestern University, and other partners; solicits disclosures, reviews inventions, determines IP needs, and executes agreements to foster internal inventions. Fosters relationships with innovation partner organizations including Chicago MATTER, Northwestern University, CB Insights, Gartner, and other healthcare innovation teams to build an innovation ecosystem to support NM. Conducts market research, gathers benchmarking data, monitors emerging healthcare technology trends, attends industry conferences, and networks with other healthcare innovation centers to identify high-impact opportunities for NM. Identifies and pursues innovation offerings that align with NM priorities, enhance reputation, improve patient and provider experience, and improve financial performance. Contributes to internal Innovation team development and department growth, including process refinement, relationship building, roadshows, and space planning. Qualifications
Bachelors degree in a related field with preference for project management, business administration, engineering, innovation, or entrepreneurship. 410 years experience in project management and health care related activities. Business skills including business plan development, pro forma development and management. Experience managing projects in complex organizations with diverse stakeholders. Experience scoping, planning, implementing, and evaluating pilot projects. Experience working in a health care provider environment. Experience performing data analysis and market research. Experience building executive-level presentations. Excellent interpersonal skills including presentation, negotiation, persuasion, team facilitation and written communications. Ability to independently manage a varied workload of projects with multiple priorities. Strong time management skills and sound judgment. Comfort with ambiguity and complex problems. Strong understanding of how business, health care, and innovation align to improve healthcare delivery and outcomes. Preferred: Masters degree in a relevant field with preference for project management, business administration, public health, or engineering. Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. #J-18808-Ljbffr