H&R Block
Overview
Join to apply for the
BA Multi-Unit Team Leader 2
role at
H&R Block . Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have a long-term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day As a
Multi-Unit Team Leader
at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After a successful tax season, you will work a reduced schedule May through December and may apply for advancement opportunities. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and collaborate with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment* What you will bring to the team
People management experience with the ability to grow and develop associates Aptitude for growth plan execution and leading a growth culture Strong decision-making and judgment skills; ability to work in a fast-paced environment with minimal supervision Interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelors degree in a related field, or a high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)* Qualifications
People management experience with demonstrated ability to grow and develop associates Ability to execute growth plans and lead toward a growth culture Strong communication skills and a customer-focused mindset Proficiency in MS Office Benefits and Community
Employee Assistance Program with Health Advocate Wellbeing program (BetterYou) to help build healthy habits Neurodiversity and caregiver support Discounts on everyday items and services Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan Details at www.blockbenefits.com The Community You Will Join
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If youre looking to make an impact, H&R Block is the place for you. Sponsored Job #66505 Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Research, Analyst, and Information Technology Industries: Retail Referrals increase your chances of interviewing at H&R Block. Get notified about new Lead Business Analyst jobs in Mesquite, TX. #J-18808-Ljbffr
Join to apply for the
BA Multi-Unit Team Leader 2
role at
H&R Block . Our Company At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We strive to continuously improve our business and have a long-term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open. A Typical Day As a
Multi-Unit Team Leader
at a Block Advisors office, you will serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office-related growth objectives for three offices. Prior tax preparation experience is not required. You will start a flexible part-time schedule in the fall to prepare for the busy tax season. From January to April, you will transition to full-time, including evening and weekend hours as needed. After a successful tax season, you will work a reduced schedule May through December and may apply for advancement opportunities. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and collaborate with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment* What you will bring to the team
People management experience with the ability to grow and develop associates Aptitude for growth plan execution and leading a growth culture Strong decision-making and judgment skills; ability to work in a fast-paced environment with minimal supervision Interpersonal and communication skills with a customer-centric mindset Computer proficiency in MS Office Bachelors degree in a related field, or a high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns)* Qualifications
People management experience with demonstrated ability to grow and develop associates Ability to execute growth plans and lead toward a growth culture Strong communication skills and a customer-focused mindset Proficiency in MS Office Benefits and Community
Employee Assistance Program with Health Advocate Wellbeing program (BetterYou) to help build healthy habits Neurodiversity and caregiver support Discounts on everyday items and services Benefits with eligibility: Medical Coverage, 401k Retirement Savings Plan, and Employee Stock Purchase Plan Details at www.blockbenefits.com The Community You Will Join
H&R Block is an equal opportunity employer. We celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If youre looking to make an impact, H&R Block is the place for you. Sponsored Job #66505 Job Details
Seniority level: Not Applicable Employment type: Full-time Job function: Research, Analyst, and Information Technology Industries: Retail Referrals increase your chances of interviewing at H&R Block. Get notified about new Lead Business Analyst jobs in Mesquite, TX. #J-18808-Ljbffr