Sera Systems
Lead AI Innovation & Engineering Strategy | Head of R&D at High-Growth SaaS Company
About the Role
Sera Systems is seeking a visionary
Head of Research and Development
to lead our engineering and product teams into the next era of AI-powered SaaS innovation. This is a hands-on leadership role for someone who thrives at the intersection of
technical excellence, product strategy, and organizational scale . Youll own the full product and engineering lifecyclefrom roadmap to releasewhile embedding
AI-first thinking , modernizing legacy systems, and driving velocity across pods. Reporting directly to the CRO, youll help shape Sera into a category-defining platform for field service businesses. What Youll Do Set and execute the product + engineering roadmap
aligned to company OKRs and customer impact. Lead technical strategy
across Ruby on Rails, React, and modern architectures. Champion AI innovation , integrating LLMs, prompt engineering, and automation into workflows. Modernize legacy systems , driving modular, scalable, and AI-native architecture. Mentor and grow high-performing teams , including product managers and engineering leads. Own delivery rituals , sprint planning, architectural reviews, and product validation. Collaborate cross-functionally
with GTM, CX, Design, and Executive leadership. Drive measurable outcomes , from product velocity to platform stability and business growth. What You Bring 10+ years in full-stack SaaS engineering and product roles 5+ years in senior leadership (Head of Product/Engineering, CTO, etc.) 5+ years of hands-on Ruby on Rails experience 3+ years operationalizing AI/ML in commercial products Proven success launching products or overhauling systems that scaled revenue or unlocked new markets Experience in fast-paced environments ( Strong communicator across technical and non-technical audiences Passion for building scalable, ethical, and explainable AI systems Tech Stack & Tools Languages & Frameworks : Ruby on Rails, React, JavaScript/TypeScript, Golang DevOps : GitHub Actions, Docker, Kubernetes, AWS/GCP Testing : RSpec, Cypress, Selenium, Jest Monitoring : Datadog, New Relic, Sentry Collaboration : Jira, ClickUp, Confluence, Notion, Slack Security : Snyk, SonarQube, OWASP practices Why Join Sera? Lead a high-impact transformation at a high-growth SaaS company Work directly with executive leadership to shape product and technical strategy Build and scale AI-native systems that solve real-world problems Join a culture of innovation, velocity, and continuous learning
Head of Research and Development
to lead our engineering and product teams into the next era of AI-powered SaaS innovation. This is a hands-on leadership role for someone who thrives at the intersection of
technical excellence, product strategy, and organizational scale . Youll own the full product and engineering lifecyclefrom roadmap to releasewhile embedding
AI-first thinking , modernizing legacy systems, and driving velocity across pods. Reporting directly to the CRO, youll help shape Sera into a category-defining platform for field service businesses. What Youll Do Set and execute the product + engineering roadmap
aligned to company OKRs and customer impact. Lead technical strategy
across Ruby on Rails, React, and modern architectures. Champion AI innovation , integrating LLMs, prompt engineering, and automation into workflows. Modernize legacy systems , driving modular, scalable, and AI-native architecture. Mentor and grow high-performing teams , including product managers and engineering leads. Own delivery rituals , sprint planning, architectural reviews, and product validation. Collaborate cross-functionally
with GTM, CX, Design, and Executive leadership. Drive measurable outcomes , from product velocity to platform stability and business growth. What You Bring 10+ years in full-stack SaaS engineering and product roles 5+ years in senior leadership (Head of Product/Engineering, CTO, etc.) 5+ years of hands-on Ruby on Rails experience 3+ years operationalizing AI/ML in commercial products Proven success launching products or overhauling systems that scaled revenue or unlocked new markets Experience in fast-paced environments ( Strong communicator across technical and non-technical audiences Passion for building scalable, ethical, and explainable AI systems Tech Stack & Tools Languages & Frameworks : Ruby on Rails, React, JavaScript/TypeScript, Golang DevOps : GitHub Actions, Docker, Kubernetes, AWS/GCP Testing : RSpec, Cypress, Selenium, Jest Monitoring : Datadog, New Relic, Sentry Collaboration : Jira, ClickUp, Confluence, Notion, Slack Security : Snyk, SonarQube, OWASP practices Why Join Sera? Lead a high-impact transformation at a high-growth SaaS company Work directly with executive leadership to shape product and technical strategy Build and scale AI-native systems that solve real-world problems Join a culture of innovation, velocity, and continuous learning