CMA CGM
SAP Basis Delivery Lead
SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. An SAP Basis Delivery Lead will manage the SAP Basis tasks and the daily operations of our SAP ecosystem. The professional will manage the client relationships and work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems, databases and Cloud. The candidate needs to be familiar with advanced cloud concept and expertise in Azure, GCP and AWS with expertise to run SAP workload on them. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades. The individual is expected to provide technical guidance, strategy, and direction on SAP Technical designs, implementations, and deployments of SAP solutions on Cloud infrastructure. Job Duties and responsibilities: Manage technical architecture analysis, design, build, test and deploy for SAP systems Advice on technical approach for all systems integrating to SAP and manage 3rd party dependencies related to the SAP environment System landscape design and management experience in operations and project scenarios SAP Migration expertise on AWS and Azure SAP Run expertise with public cloud SAP Upgrade experience Plan and manage SAP systems maintenance schedule Involved in planning and testing of the DR Deep understanding of SAP best practices on Backup and Recovery Troubleshooting and root cause analysis Implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA/Sybase/Oracle/SQL Server DBs Hands-on experience as a BASIS administrator Provide leadership for troubleshooting and system performance initiatives Advance knowledge of AWS/Azure and GCP Communicate project status, issues, and risks timely to all stakeholders, cross-functional teams, and managers Help manage Change Control, Issues, and Risks to ensure timely implementation of projects, including carrying out risk assessments, identifying project roadblocks, and driving mitigations/solutions Work with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering, and QA teams for efficient and effective resolution of project issues and escalations Contribute to the development and maintenance of standards, processes, and best practices Strong writing, mentoring, decision making, and communication skills Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members Provide oversight and leadership to the team. Coach to clarify assignments and deliverables to the team; review the quality of work and manage the integration of team members' work Ability to work effectively across multiple organizations utilizing strong influencing skills coupled with technical expertise for multiple capabilities. This includes strong problem solving, cross-functional leadership, and conflict resolution Requirements: Bachelor's Degree plus 12+ years of experience or master's degree, plus 7 years of experience SAP Basis experience and Understanding of SAP best practice Strong verbal, written, and interpersonal communication skills A high standard for work ethic and quality is required Experience working with highly technical teams A clear understanding of business process requirements as well as cloud technical requirements for IaaS, PaaS, and SaaS technologies Strong analytical as well as organizational skills with an ability to manage competing priorities Ability to manage and shift priorities quickly and effectively when needed Contributes independently, resolves complex issues Self-motivated and able to work under pressure to deliver high-quality deliverables Contributes actively to build common ground for cooperation Communicates relevant messages on time and with constructive feedback to cross-functional colleagues & managers Ability to learn functional and technical concepts quickly Excellent verbal and written communication and interpersonal skills Understanding of technical issues and business impact
SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. An SAP Basis Delivery Lead will manage the SAP Basis tasks and the daily operations of our SAP ecosystem. The professional will manage the client relationships and work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems, databases and Cloud. The candidate needs to be familiar with advanced cloud concept and expertise in Azure, GCP and AWS with expertise to run SAP workload on them. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades. The individual is expected to provide technical guidance, strategy, and direction on SAP Technical designs, implementations, and deployments of SAP solutions on Cloud infrastructure. Job Duties and responsibilities: Manage technical architecture analysis, design, build, test and deploy for SAP systems Advice on technical approach for all systems integrating to SAP and manage 3rd party dependencies related to the SAP environment System landscape design and management experience in operations and project scenarios SAP Migration expertise on AWS and Azure SAP Run expertise with public cloud SAP Upgrade experience Plan and manage SAP systems maintenance schedule Involved in planning and testing of the DR Deep understanding of SAP best practices on Backup and Recovery Troubleshooting and root cause analysis Implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA/Sybase/Oracle/SQL Server DBs Hands-on experience as a BASIS administrator Provide leadership for troubleshooting and system performance initiatives Advance knowledge of AWS/Azure and GCP Communicate project status, issues, and risks timely to all stakeholders, cross-functional teams, and managers Help manage Change Control, Issues, and Risks to ensure timely implementation of projects, including carrying out risk assessments, identifying project roadblocks, and driving mitigations/solutions Work with technical and non-technical teams, including Customer Support, Professional Services, Product Management, Engineering, and QA teams for efficient and effective resolution of project issues and escalations Contribute to the development and maintenance of standards, processes, and best practices Strong writing, mentoring, decision making, and communication skills Strong leadership, organizational and interpersonal skills; the ability to work well with people from different disciplines with varying degrees of technical experience; competence in clear concise, and tactful communication with senior executive management, clients, peers, and team members Provide oversight and leadership to the team. Coach to clarify assignments and deliverables to the team; review the quality of work and manage the integration of team members' work Ability to work effectively across multiple organizations utilizing strong influencing skills coupled with technical expertise for multiple capabilities. This includes strong problem solving, cross-functional leadership, and conflict resolution Requirements: Bachelor's Degree plus 12+ years of experience or master's degree, plus 7 years of experience SAP Basis experience and Understanding of SAP best practice Strong verbal, written, and interpersonal communication skills A high standard for work ethic and quality is required Experience working with highly technical teams A clear understanding of business process requirements as well as cloud technical requirements for IaaS, PaaS, and SaaS technologies Strong analytical as well as organizational skills with an ability to manage competing priorities Ability to manage and shift priorities quickly and effectively when needed Contributes independently, resolves complex issues Self-motivated and able to work under pressure to deliver high-quality deliverables Contributes actively to build common ground for cooperation Communicates relevant messages on time and with constructive feedback to cross-functional colleagues & managers Ability to learn functional and technical concepts quickly Excellent verbal and written communication and interpersonal skills Understanding of technical issues and business impact