Truist
Mainframe Lead Infrastructure Engineer
Truist, Charlotte, North Carolina, United States, 28245
Overview
Mainframe Lead Infrastructure Engineer at Truist. The position is described below. If you want to apply, use the Apply Now button at the top or bottom of the page. After you submit your application, you'll be invited to create a profile to view your application status and communications. If you already have a profile, you can log in to check status.
Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Please review the following job description:
Responsibilities
Resolves complex technical issues for Truist's Network applications.
As a Lead Infrastructure Engineer on the Mainframe Engineering Team, provide enterprise-level expertise with z/OS products, including maintenance, installation/configuration, administration, and support.
Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues, including programming and debugging activities.
Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
Analyzes and observes trends with technical issues and develops recommendations for long-term improvements.
Documents all relevant end-user interactions and steps taken to resolve incidents.
Communicates status of issue resolution to internal customers; may engage and manage outside vendors.
Applies in-depth knowledge of application support and best practices; typically leads moderately complex projects and participates in larger, more complex initiatives.
Solves complex technical and operational problems and acts as a resource for teammates with less experience; may have people management responsibilities for a small team.
Qualifications Required Qualifications
Bachelor's degree and five years of experience in development or application support, or an equivalent combination of education and work experience.
In-depth knowledge of information systems and ability to identify, apply, and implement best practices.
Understanding of key business processes and competitive strategies related to the IT function.
Ability to plan and manage projects; solve complex problems by applying best practices.
Ability to provide direction and mentor less experienced teammates.
Ability to interpret and convey complex, difficult, or sensitive information.
Preferred Qualifications
Bachelor's degree and six years of experience or an equivalent combination of education and work experience.
Banking or financial services experience.
z/OS Product Support experience, including familiarity with IDZ, VSCode, Wazi Deploy, DBB, zOS Connect and CI/CD integration, iZMS (Omegamon), ESP Maintenance, OPS/MVS, SMP/e, Disaster Recovery, z/OS, JCL, TCP/IP, VTAM, RACF.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, AD&D, tax-preferred savings accounts, and a 401k plan. Teammates receive paid time off, including vacation, sick days, and holidays. For more details on Truist’s benefit plans, please visit the Benefits site. Depending on the position and division, this job may be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug-Free Workplace. EEO is the Law; Pay Transparency Nondiscrimination; E-Verify.
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Mainframe Lead Infrastructure Engineer at Truist. The position is described below. If you want to apply, use the Apply Now button at the top or bottom of the page. After you submit your application, you'll be invited to create a profile to view your application status and communications. If you already have a profile, you can log in to check status.
Regular or Temporary: Regular
Language Fluency: English (Required)
Work Shift: 1st shift (United States of America)
Please review the following job description:
Responsibilities
Resolves complex technical issues for Truist's Network applications.
As a Lead Infrastructure Engineer on the Mainframe Engineering Team, provide enterprise-level expertise with z/OS products, including maintenance, installation/configuration, administration, and support.
Performs problem tracking, diagnosis and root-cause analysis, replication, troubleshooting, and resolution for complex issues, including programming and debugging activities.
Responds to issues in a timely manner by receiving and investigating incidents or service tickets.
Analyzes and observes trends with technical issues and develops recommendations for long-term improvements.
Documents all relevant end-user interactions and steps taken to resolve incidents.
Communicates status of issue resolution to internal customers; may engage and manage outside vendors.
Applies in-depth knowledge of application support and best practices; typically leads moderately complex projects and participates in larger, more complex initiatives.
Solves complex technical and operational problems and acts as a resource for teammates with less experience; may have people management responsibilities for a small team.
Qualifications Required Qualifications
Bachelor's degree and five years of experience in development or application support, or an equivalent combination of education and work experience.
In-depth knowledge of information systems and ability to identify, apply, and implement best practices.
Understanding of key business processes and competitive strategies related to the IT function.
Ability to plan and manage projects; solve complex problems by applying best practices.
Ability to provide direction and mentor less experienced teammates.
Ability to interpret and convey complex, difficult, or sensitive information.
Preferred Qualifications
Bachelor's degree and six years of experience or an equivalent combination of education and work experience.
Banking or financial services experience.
z/OS Product Support experience, including familiarity with IDZ, VSCode, Wazi Deploy, DBB, zOS Connect and CI/CD integration, iZMS (Omegamon), ESP Maintenance, OPS/MVS, SMP/e, Disaster Recovery, z/OS, JCL, TCP/IP, VTAM, RACF.
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, AD&D, tax-preferred savings accounts, and a 401k plan. Teammates receive paid time off, including vacation, sick days, and holidays. For more details on Truist’s benefit plans, please visit the Benefits site. Depending on the position and division, this job may be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug-Free Workplace. EEO is the Law; Pay Transparency Nondiscrimination; E-Verify.
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