Varsity Spirit
Registration Specialist - All-Star - Northeast Region
Varsity Spirit, Washington, District of Columbia, us, 20022
Overview
Registration Specialist - All-Star - Northeast Region at Varsity Spirit. Join to apply for the
Registration Specialist - All-Star - Northeast Region
role at
Varsity Spirit . Varsity Spirit, a Varsity Brands Company, is the driving force in spirit across cheer, dance, band and yearbook. For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirits 5,000+ employees are dedicated to celebrating school spirit. This is a hybrid role based at 6679 Santa Barbara Road, Elkridge, MD. The standard pay range for this role is between $17.75-19.00 per hour. Work hours are 8am - 5pm EST. Off Season (M-TH in office, Friday work from home). During the season (November-May) the hours and schedule will vary due to travel and event needs. Travel requirement: Extensive travel to events. Responsibilities
Manage registration processes for events, camps, and championships, including data entry, payment processing, and housing assignments. Respond promptly to inquiries via email and other communication channels. Coordinate with other departments on registration updates, team changes, and payment statuses. Ensure compliance with security and confidentiality standards. Process incoming mail (checks, purchase orders, etc.) and apply payments to accounts. Handle event closeout tasks, including attendance reconciliation, refunds, chargebacks, and invoicing. Assist with packing, organizing, and shipping registration materials for events. Monitor and engage with Q&A platforms (e.g., BAND app) during events. Book hotel accommodations for seasonal staff as needed. Support other departments as needed in a collaborative team environment. Qualifications
Knowledge/Skills/Abilities
Strong communication, organizational, and time-management skills. Ability to work in a fast-paced environment and meet deadlines. Willingness to travel to events, including overnight stays and weekends (23 per month during peak season). Demonstrated ability to stay calm under pressure, resolve conflicts diplomatically, and maintain professionalism during high-volume event periods.
Education/Experience
High school diploma required; bachelors degree preferred. Previous experience in event registration or customer service preferred. Familiarity with cheerleading, dance, or band industries is a plus.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While not participating in an event this job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Ability to sit or stand for long periods through meetings and while operating office equipment, PCs, laptop, telephone will be required. During events the ability to stand and walk for long periods of time (5 hours plus) is required. The ability to communicate with customers and colleagues using the following but not limited to radio, walkie talkie, text message and email is required. The ability to lift, bend, push, pull and manipulate equipment that is a minimum of 30 lbs. is required.
Benefits
Comprehensive Health Care Benefits HSA Employer Contribution/ FSA Opportunities Wellbeing Program 401(k) plan with company matching Company paid Life, AD&D, and Short-Term Disability Generous My Time Off & Paid Holidays Varsity Brands Ownership Program Employee Resource Groups St. Jude Partnership & Volunteer Opportunities Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veterans status, age or disability. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Administrative Industries: Retail Apparel and Fashion
#J-18808-Ljbffr
Registration Specialist - All-Star - Northeast Region at Varsity Spirit. Join to apply for the
Registration Specialist - All-Star - Northeast Region
role at
Varsity Spirit . Varsity Spirit, a Varsity Brands Company, is the driving force in spirit across cheer, dance, band and yearbook. For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirits 5,000+ employees are dedicated to celebrating school spirit. This is a hybrid role based at 6679 Santa Barbara Road, Elkridge, MD. The standard pay range for this role is between $17.75-19.00 per hour. Work hours are 8am - 5pm EST. Off Season (M-TH in office, Friday work from home). During the season (November-May) the hours and schedule will vary due to travel and event needs. Travel requirement: Extensive travel to events. Responsibilities
Manage registration processes for events, camps, and championships, including data entry, payment processing, and housing assignments. Respond promptly to inquiries via email and other communication channels. Coordinate with other departments on registration updates, team changes, and payment statuses. Ensure compliance with security and confidentiality standards. Process incoming mail (checks, purchase orders, etc.) and apply payments to accounts. Handle event closeout tasks, including attendance reconciliation, refunds, chargebacks, and invoicing. Assist with packing, organizing, and shipping registration materials for events. Monitor and engage with Q&A platforms (e.g., BAND app) during events. Book hotel accommodations for seasonal staff as needed. Support other departments as needed in a collaborative team environment. Qualifications
Knowledge/Skills/Abilities
Strong communication, organizational, and time-management skills. Ability to work in a fast-paced environment and meet deadlines. Willingness to travel to events, including overnight stays and weekends (23 per month during peak season). Demonstrated ability to stay calm under pressure, resolve conflicts diplomatically, and maintain professionalism during high-volume event periods.
Education/Experience
High school diploma required; bachelors degree preferred. Previous experience in event registration or customer service preferred. Familiarity with cheerleading, dance, or band industries is a plus.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While not participating in an event this job operates in a professional office environment. Largely a sedentary role with some filing requiring the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Ability to sit or stand for long periods through meetings and while operating office equipment, PCs, laptop, telephone will be required. During events the ability to stand and walk for long periods of time (5 hours plus) is required. The ability to communicate with customers and colleagues using the following but not limited to radio, walkie talkie, text message and email is required. The ability to lift, bend, push, pull and manipulate equipment that is a minimum of 30 lbs. is required.
Benefits
Comprehensive Health Care Benefits HSA Employer Contribution/ FSA Opportunities Wellbeing Program 401(k) plan with company matching Company paid Life, AD&D, and Short-Term Disability Generous My Time Off & Paid Holidays Varsity Brands Ownership Program Employee Resource Groups St. Jude Partnership & Volunteer Opportunities Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veterans status, age or disability. Job Details
Seniority level: Entry level Employment type: Full-time Job function: Administrative Industries: Retail Apparel and Fashion
#J-18808-Ljbffr