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WeCare Centers

Administrative Assistant / AR Coordinator

WeCare Centers, Cedarhurst, New York, United States

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Job Description

Job Description Description

Kickstart Your Career with Purpose – Join WeCare Centers as a Financial Services Coordinator!

Are you detail-oriented, organized, and ready to make a real difference in people’s lives? At WeCare Centers near Cedarhurst, NY, we’re looking for a Financial Services Coordinator to join our team — someone who thrives in a collaborative environment and is eager to grow within the long-term care industry.

In this key role, you'll be the connection point between our facility and families, attorneys, and care teams — helping to ensure smooth communication and accurate financial processes. You'll manage resident trust accounts, track petty cash, and support our Accounts Receivable operations, all while contributing to a mission-driven organization that values care and compassion.

Key Responsibilities

Liaison Functions · Serve as the primary point of contact for attorneys, guardians, and financial representatives related to resident billing, guardianships, and legal documentation. · Coordinate and track progress on Medicaid applications, third-party authorizations, and related documentation needs. Resident Financial Accounts · Monitor and reconcile resident trust funds and petty cash accounts in accordance with regulatory and internal policies. · Ensure proper documentation and communication regarding resident financial activity and fund disbursements. Accounts Receivable Support · Assist with AR tracking and aging analysis; follow up on outstanding balances and provide updates to the business office and regional teams. · Support preparation of AR-related reports for internal leadership and audits. Documentation & Compliance · Maintain organized records of legal and financial documentation (e.g., POAs, guardianship papers, court correspondence). · Ensure compliance with federal, state, and facility policies related to resident finances and billing. Cross-Functional Collaboration · Work closely with the facility business office, social services, admissions, and corporate finance teams to ensure accurate and timely financial coordination. · Coordinate with the reimbursement and finance teams on outstanding AR, collections strategies, and payer-related challenges.

Skills, Knowledge and Expertise

Required:

Familiarity with Accounts Receivable processes and Medicaid/Medicare payer systems Strong organizational and communication skills Ability to manage sensitive information with discretion Proficiency with Microsoft Office Suite and electronic health records (EHR) systems Preferred:

Prior experience in a skilled nursing facility or healthcare setting Experience working with legal representatives, guardians, or fiduciaries Knowledge of Medicaid application and follow-up processes Comfort with multi-tasking in a fast-paced environment Detail-oriented with a proactive, solution-focused mindset

Benefits

Health, Dental, and Vision Insurance Voluntary Benefits 401(k) with Discretionary Match PTO Exchange Program

We reward hard working and caring professionals with

competitive pay, benefits, and growth opportunities!