Custom Business Solutions
Overview
Onsite 3 times per week. We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner with a minimum of 5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives. The ideal candidate will act as a bridge between stakeholders and technical teams, ensuring the successful implementation of innovative solutions. Responsibilities
Organize and prioritize the product backlog, refining user stories and acceptance criteria. Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules. Manage continual improvement around dashboarding and reporting capabilities. Oversee end-to-end delivery of SPM features, from ideation to deployment. Ensure documentation matches current state of process and system. Manage testing plan(s) for SPM for bi-annual upgrades. Collaborate with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables. Demonstrate the product to stakeholders and gather feedback for continuous improvement. Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations. Collaborate on technical designs and ensure adherence to ServiceNow best practices. Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables. Qualifications
Minimum of 5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM). Certifications (Preferred)
Certified ServiceNow Administrator (CSA). Certified Implementation Specialist - SPM. Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design. Technical Skills
Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management. Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies. Familiarity with Common Service Data Model (CSDM) and data analytics/reporting. Additional Roles and Tasks
Collaborating with prospective users and clients to understand and translate needs into product requirements. Defining the vision for the team's product. Creating a product road map based on this vision. Managing the product backlog and prioritizing based on changing requirements. Overseeing all stages of product creation including design and development. Developing user stories. Monitoring and evaluating product progress at each stage. Liaising with the product team and end-users to deliver updates. Participating in Scrum meetings and product sprints. Job Details
Seniority level: Entry level Employment type: Contract Job function: Product Management and Marketing Industries: Staffing and Recruiting Location: Grand Rapids, MI. Salary: $100,000 - $115,000. #J-18808-Ljbffr
Onsite 3 times per week. We are seeking an experienced ServiceNow Strategic Portfolio Management (SPM) Product Owner with a minimum of 5 years of expertise in enhancing ServiceNow platforms. This role involves guiding the buildout of SPM solutions to align with business objectives. The ideal candidate will act as a bridge between stakeholders and technical teams, ensuring the successful implementation of innovative solutions. Responsibilities
Organize and prioritize the product backlog, refining user stories and acceptance criteria. Enhance Demand, Resource, Enterprise Agile Platform (EAP), and Waterfall modules. Manage continual improvement around dashboarding and reporting capabilities. Oversee end-to-end delivery of SPM features, from ideation to deployment. Ensure documentation matches current state of process and system. Manage testing plan(s) for SPM for bi-annual upgrades. Collaborate with business stakeholders, architects, developers, and Scrum Masters to capture requirements and translate them into actionable deliverables. Demonstrate the product to stakeholders and gather feedback for continuous improvement. Provide subject matter expertise on ServiceNow SPM modules, including configuration, workflows, and customizations. Collaborate on technical designs and ensure adherence to ServiceNow best practices. Lead testing efforts, including User Acceptance Testing (UAT), to ensure quality deliverables. Qualifications
Minimum of 5 years working on the ServiceNow platform with a focus on Strategic Portfolio Management (SPM). Certifications (Preferred)
Certified ServiceNow Administrator (CSA). Certified Implementation Specialist - SPM. Agile certifications such as Scrum Master, Product Owner, SAFe Agilist, or Kanban System Design. Technical Skills
Strong knowledge of ServiceNow SPM modules, including portfolio management, demand management, and resource management. Proficiency in Agile frameworks (Scrum, Kanban) and SDLC methodologies. Familiarity with Common Service Data Model (CSDM) and data analytics/reporting. Additional Roles and Tasks
Collaborating with prospective users and clients to understand and translate needs into product requirements. Defining the vision for the team's product. Creating a product road map based on this vision. Managing the product backlog and prioritizing based on changing requirements. Overseeing all stages of product creation including design and development. Developing user stories. Monitoring and evaluating product progress at each stage. Liaising with the product team and end-users to deliver updates. Participating in Scrum meetings and product sprints. Job Details
Seniority level: Entry level Employment type: Contract Job function: Product Management and Marketing Industries: Staffing and Recruiting Location: Grand Rapids, MI. Salary: $100,000 - $115,000. #J-18808-Ljbffr