MedPro Disposal
Job Description
Job Description
Company Overview MedPro Disposal is a nationally recognized leader in healthcare compliance, serving over 30,000 healthcare organizations across the U.S. We provide innovative, cost-effective solutions in medical waste disposal, sharps management, OSHA & HIPAA compliance training, and secure document destruction. Our mission is simple: to help healthcare providers stay safe, compliant, and focused on what matters most—their patients. As MedPro continues rapid growth, we are seeking an experienced
Inside Sales Manager – Customer
to lead, coach, and inspire a high-performing inside sales and client management team. Position Overview The Inside Sales Manager – Customer Success will be responsible for driving top-line revenue growth, maximizing team performance, and creating a culture of excellence. In this role, you’ll lead a blended team of inbound sales representatives and client managers, ensuring retention and upsell opportunities while hitting aggressive revenue goals. This is a fully onsite leadership role at our
Naperville, IL headquarters , offering the opportunity to directly influence MedPro’s sales strategy, mentor future leaders, and make a measurable impact on our growth trajectory. Key Responsibilities Sales Leadership & Team Development Lead, coach, and mentor a team of inside sales and client management reps, fostering accountability, motivation, and continuous improvement. Conduct weekly call coaching (via Gong) and regular pipeline reviews, ensuring team members are executing consultative sales approaches. Hire, onboard, and develop top sales talent to build a strong, future-ready team. Revenue Growth & Forecasting Own monthly revenue targets across inbound, outbound, and account management sales teams. Develop accurate short-, mid-, and long-term sales forecasts in a high-volume environment. Track and analyze
daily/weekly/monthly
KPIs, presenting actionable insights to senior leadership. Customer Success & Retention Partner with client management teams to ensure renewals, cross-sells, and upsells are executed successfully. Monitor customer health metrics and address potential churn risks proactively. Collaborate with Marketing and Operations to deliver a seamless customer experience. Process & Performance Optimization Oversee call monitoring and quality assurance processes to ensure consistency in messaging and customer engagement. Create sales playbooks, scripts, and best practices for scaling success across the team. Leverage Salesforce, Gong, and reporting dashboards to drive transparency and accountability. Strategic Leadership Facilitate weekly sales and revenue meetings with team members and monthly strategic reviews with leadership. Recommend and implement process improvements to increase efficiency and ROI. Represent the sales organization in cross-functional meetings with Marketing, Operations, and Executive leadership. What You Bring to the Team 5+ years of proven sales experience
with consistent revenue growth and quota achievement. 3+ years of
leadership/management
experience
in inside sales, client success, or a call center environment. Bachelor’s degree preferred (Business, Marketing, or related field). Strong knowledge of CRM systems (Salesforce preferred), call coaching tools (Gong), and reporting dashboards. Exceptional written and verbal communication skills with the ability to influence at all levels. Demonstrated success in building, mentoring, and scaling high-performing sales teams. Highly self-motivated, organized, and able to thrive under pressure in a fast-paced environment. Strong business acumen with the ability to assess ROI of sales strategies and pivot when needed. Why Join MedPro Disposal? Impactful Work:
Directly contribute to the success and growth of a fast-scaling healthcare compliance leader. Career Growth:
Leadership training, mentorship, and clear pathways to Director-level opportunities. Compensation:
Competitive base salary of $100K, OTE $150K+ with team-based performance bonuses Health & Wellness:
Comprehensive medical, dental, and vision insurance. Time Off:
Generous PTO, paid holidays, and work-life balance initiatives. Culture:
Collaborative, mission-driven, and high-energy environment where your contributions matter. Application Process Shortlisted candidates will be asked to complete a brief leadership assessment prior to the first interview. Equal Employment Opportunity Statement MedPro Disposal is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals regardless of race, religion, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.
Job Description
Company Overview MedPro Disposal is a nationally recognized leader in healthcare compliance, serving over 30,000 healthcare organizations across the U.S. We provide innovative, cost-effective solutions in medical waste disposal, sharps management, OSHA & HIPAA compliance training, and secure document destruction. Our mission is simple: to help healthcare providers stay safe, compliant, and focused on what matters most—their patients. As MedPro continues rapid growth, we are seeking an experienced
Inside Sales Manager – Customer
to lead, coach, and inspire a high-performing inside sales and client management team. Position Overview The Inside Sales Manager – Customer Success will be responsible for driving top-line revenue growth, maximizing team performance, and creating a culture of excellence. In this role, you’ll lead a blended team of inbound sales representatives and client managers, ensuring retention and upsell opportunities while hitting aggressive revenue goals. This is a fully onsite leadership role at our
Naperville, IL headquarters , offering the opportunity to directly influence MedPro’s sales strategy, mentor future leaders, and make a measurable impact on our growth trajectory. Key Responsibilities Sales Leadership & Team Development Lead, coach, and mentor a team of inside sales and client management reps, fostering accountability, motivation, and continuous improvement. Conduct weekly call coaching (via Gong) and regular pipeline reviews, ensuring team members are executing consultative sales approaches. Hire, onboard, and develop top sales talent to build a strong, future-ready team. Revenue Growth & Forecasting Own monthly revenue targets across inbound, outbound, and account management sales teams. Develop accurate short-, mid-, and long-term sales forecasts in a high-volume environment. Track and analyze
daily/weekly/monthly
KPIs, presenting actionable insights to senior leadership. Customer Success & Retention Partner with client management teams to ensure renewals, cross-sells, and upsells are executed successfully. Monitor customer health metrics and address potential churn risks proactively. Collaborate with Marketing and Operations to deliver a seamless customer experience. Process & Performance Optimization Oversee call monitoring and quality assurance processes to ensure consistency in messaging and customer engagement. Create sales playbooks, scripts, and best practices for scaling success across the team. Leverage Salesforce, Gong, and reporting dashboards to drive transparency and accountability. Strategic Leadership Facilitate weekly sales and revenue meetings with team members and monthly strategic reviews with leadership. Recommend and implement process improvements to increase efficiency and ROI. Represent the sales organization in cross-functional meetings with Marketing, Operations, and Executive leadership. What You Bring to the Team 5+ years of proven sales experience
with consistent revenue growth and quota achievement. 3+ years of
leadership/management
experience
in inside sales, client success, or a call center environment. Bachelor’s degree preferred (Business, Marketing, or related field). Strong knowledge of CRM systems (Salesforce preferred), call coaching tools (Gong), and reporting dashboards. Exceptional written and verbal communication skills with the ability to influence at all levels. Demonstrated success in building, mentoring, and scaling high-performing sales teams. Highly self-motivated, organized, and able to thrive under pressure in a fast-paced environment. Strong business acumen with the ability to assess ROI of sales strategies and pivot when needed. Why Join MedPro Disposal? Impactful Work:
Directly contribute to the success and growth of a fast-scaling healthcare compliance leader. Career Growth:
Leadership training, mentorship, and clear pathways to Director-level opportunities. Compensation:
Competitive base salary of $100K, OTE $150K+ with team-based performance bonuses Health & Wellness:
Comprehensive medical, dental, and vision insurance. Time Off:
Generous PTO, paid holidays, and work-life balance initiatives. Culture:
Collaborative, mission-driven, and high-energy environment where your contributions matter. Application Process Shortlisted candidates will be asked to complete a brief leadership assessment prior to the first interview. Equal Employment Opportunity Statement MedPro Disposal is proud to be an equal-opportunity employer. We are committed to fostering a diverse and inclusive workplace and encourage applications from all qualified individuals regardless of race, religion, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected characteristic.