Government Jobs
Student Employment - Accounts Receivable
Government Jobs, Salt Lake City, Utah, United States, 84101
Job Title: Clerical Support for Accounts Receivable Office
This position serves as clerical support for the Accounts Receivable Office at Salt Lake Community College (SLCC). Position will work on filing paperwork, uploading documents to Etrieve, updating addresses on student accounts from returned mail, sending email reminders to students and 3rd party sponsors, providing customer service to students, and provide general office support to frontline and specialist staff, coordinators, and the Assistant Bursar supervisors. Position may be asked to help table events across all SLCC campuses. Position will have access to confidential information and will be expected to adhere to FERPA guidelines. Essential Duties & Responsibilities & Knowledge Skills & Abilities: Efficiently support staff by sending email reminders and notification to both students and 3rd party sponsors. Provide basic customer service to students by answering or directing their questions to the appropriate specialist. Scan and upload student documentation into document storage software, Etrieve. Maintain a clean and orderly workspace. Work with Coordinator 1, AR Customer Service, in maintaining office supplies, tracking inventory, and arranging for service calls as needed, for the Redwood location. Participate in regular meetings and training with the Accounts Receivable team and Office of the Bursar staff in-person and virtually. Perform student account research. Manage the processing of address updates derived from returned mail, ensuring timely and accurate changes in accordance with established procedures and guidelines. Assist with tasks in areas of specialization such as bankruptcy, collections, sponsorship, payment plans, and other miscellaneous tasks in said areas. Complete College required training, such as Americans with Disabilities Act (ADA), Anti-Discrimination & Harassment Avoidance (ADHA), OSHA Emergency Procedures, Family Education Rights and Privacy Act (FERPA), and Workplace Violence (WPV). - Other duties as assigned. Minimum Qualifications: High school diploma or equivalent. Meet work-study financial aid qualifications. Computer skills. Available to work a minimum of 6-10 hours per week. Preferred Qualifications: Spanish speaking is preferred. Experience working in higher education. Customer service experience. Working knowledge of Microsoft 365 and Banner is a plus. Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.
This position serves as clerical support for the Accounts Receivable Office at Salt Lake Community College (SLCC). Position will work on filing paperwork, uploading documents to Etrieve, updating addresses on student accounts from returned mail, sending email reminders to students and 3rd party sponsors, providing customer service to students, and provide general office support to frontline and specialist staff, coordinators, and the Assistant Bursar supervisors. Position may be asked to help table events across all SLCC campuses. Position will have access to confidential information and will be expected to adhere to FERPA guidelines. Essential Duties & Responsibilities & Knowledge Skills & Abilities: Efficiently support staff by sending email reminders and notification to both students and 3rd party sponsors. Provide basic customer service to students by answering or directing their questions to the appropriate specialist. Scan and upload student documentation into document storage software, Etrieve. Maintain a clean and orderly workspace. Work with Coordinator 1, AR Customer Service, in maintaining office supplies, tracking inventory, and arranging for service calls as needed, for the Redwood location. Participate in regular meetings and training with the Accounts Receivable team and Office of the Bursar staff in-person and virtually. Perform student account research. Manage the processing of address updates derived from returned mail, ensuring timely and accurate changes in accordance with established procedures and guidelines. Assist with tasks in areas of specialization such as bankruptcy, collections, sponsorship, payment plans, and other miscellaneous tasks in said areas. Complete College required training, such as Americans with Disabilities Act (ADA), Anti-Discrimination & Harassment Avoidance (ADHA), OSHA Emergency Procedures, Family Education Rights and Privacy Act (FERPA), and Workplace Violence (WPV). - Other duties as assigned. Minimum Qualifications: High school diploma or equivalent. Meet work-study financial aid qualifications. Computer skills. Available to work a minimum of 6-10 hours per week. Preferred Qualifications: Spanish speaking is preferred. Experience working in higher education. Customer service experience. Working knowledge of Microsoft 365 and Banner is a plus. Salt Lake Community College is Utah's largest open-access college in the state. We proudly educate 45,000+ students pursuing degrees in 100+ programs across 8 areas of study, and Utah's fastest growing industries and four-year baccalaureate programs consistently welcome SLCC graduates. Every SLCC employee has a hand in transforming students' lives to strengthen its surrounding communities. SLCC employees work at 8 locations across the valley and capital city of Salt Lake with easy access to the beautiful Wasatch Mountains, world-class outdoor recreation, sporting events, museums, history, and arts and entertainment. Salt Lake Community College seeks and values contributions from each community member and welcomes new perspectives. A respectful work environment is its top priority; academic excellence and lasting transformation occurs when we can collaborate freely. As an emerging Hispanic Serving Institution, SLCC leads the state with the highest enrollment of students from the Latinx/a/o community. SLCC is committed to serving students and being a model for inclusive and transformative education. Salt Lake Community College (SLCC) is fully committed to policies of equal employment and nondiscrimination. The College does not discriminate on the basis of race, color, national origin, age, sex, sexual orientation, gender identity, genetic information, disability, religion, protected veteran status, expression of political or personal beliefs outside of the workplace, or any other status protected under applicable federal, state, or local law. SLCC is a participating employer with Utah Retirement Systems ("URS"). In addition to URS, SLCC offers several other retirement account options. This position is subject to a successful completion of a criminal background check.