Government Jobs
Visitor Experience Representative
Join our team as a Visitor Experience Representative at the Bemidji Tourist Information Center, located in scenic Paul Bunyan Park in downtown Bemidji, the First City on the Mississippi. If you love Northern Minnesota and enjoy sharing your passion for the outdoors, local culture, and legendary stories, this is the perfect role for you. You'll provide year-round visitor information services while delivering exceptional customer service to guests from around the world. Help visitors discover the very best of Bemidji, from its vibrant arts scene and historic downtown to its pristine lakes and scenic trails. First review of application will occur on September 12th, 2025. This position will remain open until filled. Assist with visitor information services at the Tourist Information Center located in downtown Bemidji in Paul Bunyan Park and provide exceptional guest services. Works under the daily work direction of the Visitor Experience Coordinator and the Parks Superintendent. None. Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Provides professional, efficient, and approachable support and excellent customer service to visitors and staff alike. Maintains a well informed and working knowledge of Bemidji and surrounding area attractions and services available to area visitors, acts as a liaison between visitors and these entities. Assists visitors by providing wayfinding directions, event information, and suggestions for local restaurants/retail and regional attractions. Computer entry and tracking of visitor inquiries. Update and organize visitor and community resources. Promote local business and community events. Sell merchandise and rent equipment. Ability to work evenings, weekends and holidays as needed. Minimum Qualifications
Education and Experience Graduation from high school or GED equivalent; and Prefer at least two (2) years of basic customer service. Ability to display and act in a professional manner. Strong communication and organizational skills. Word processing and administrative support skills desired. Must be a confident public speaker able to work with groups of all ages and backgrounds. Necessary Knowledge, Skills and Abilities Knowledge of the Bemidji Community. Knowledge, skill and ability to handle emergency situations. Ability to work independently without close supervision. Ability to handle sensitive and/or confidential information. Ability to establish and maintain effective working relationships with co-workers, department staff, and the public. Special Requirement First Aid and CPR certified, or ability to obtain within one year (1). Supplemental Information
Tools and Equipment Used
Personal computer (Microsoft programs including word processing, spreadsheets, presentations and database software), calculator, multi-line telephone system, scanner, copy machine, credit card machine or point of sale.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk, hear and perform the moves necessary to accomplish instruction goals. The employee is occasionally required to use hands and fingers to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may be required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to wet and/or humid conditions. The noise level in the work environment is usually quiet but may be moderately loud when in the field.
Selection Guidelines
Formal application, rating of education and experience, oral interview and reference check will be conducted. Job-related testing may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Join our team as a Visitor Experience Representative at the Bemidji Tourist Information Center, located in scenic Paul Bunyan Park in downtown Bemidji, the First City on the Mississippi. If you love Northern Minnesota and enjoy sharing your passion for the outdoors, local culture, and legendary stories, this is the perfect role for you. You'll provide year-round visitor information services while delivering exceptional customer service to guests from around the world. Help visitors discover the very best of Bemidji, from its vibrant arts scene and historic downtown to its pristine lakes and scenic trails. First review of application will occur on September 12th, 2025. This position will remain open until filled. Assist with visitor information services at the Tourist Information Center located in downtown Bemidji in Paul Bunyan Park and provide exceptional guest services. Works under the daily work direction of the Visitor Experience Coordinator and the Parks Superintendent. None. Essential Duties & Responsibilities
The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Provides professional, efficient, and approachable support and excellent customer service to visitors and staff alike. Maintains a well informed and working knowledge of Bemidji and surrounding area attractions and services available to area visitors, acts as a liaison between visitors and these entities. Assists visitors by providing wayfinding directions, event information, and suggestions for local restaurants/retail and regional attractions. Computer entry and tracking of visitor inquiries. Update and organize visitor and community resources. Promote local business and community events. Sell merchandise and rent equipment. Ability to work evenings, weekends and holidays as needed. Minimum Qualifications
Education and Experience Graduation from high school or GED equivalent; and Prefer at least two (2) years of basic customer service. Ability to display and act in a professional manner. Strong communication and organizational skills. Word processing and administrative support skills desired. Must be a confident public speaker able to work with groups of all ages and backgrounds. Necessary Knowledge, Skills and Abilities Knowledge of the Bemidji Community. Knowledge, skill and ability to handle emergency situations. Ability to work independently without close supervision. Ability to handle sensitive and/or confidential information. Ability to establish and maintain effective working relationships with co-workers, department staff, and the public. Special Requirement First Aid and CPR certified, or ability to obtain within one year (1). Supplemental Information
Tools and Equipment Used
Personal computer (Microsoft programs including word processing, spreadsheets, presentations and database software), calculator, multi-line telephone system, scanner, copy machine, credit card machine or point of sale.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to walk, sit, talk, hear and perform the moves necessary to accomplish instruction goals. The employee is occasionally required to use hands and fingers to handle, feel, or operate objects, tools, or controls; and reach with hands and arms. The employee may be required to climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee may work in outside weather conditions. The employee may be exposed to wet and/or humid conditions. The noise level in the work environment is usually quiet but may be moderately loud when in the field.
Selection Guidelines
Formal application, rating of education and experience, oral interview and reference check will be conducted. Job-related testing may be required. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.