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Collections Specialist
We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies. Responsibilities: Process correspondence, generate form letters, and prepare labels to support collections efforts. Review and evaluate accounts to determine the appropriate actions based on account @type, balance, credit history, or collateral. Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed. Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail. Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication. Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions. Record and document all interactions with customers, including processing mail payments and receipts. Prepare necessary documentation for collection agencies and attorneys, including posting associated payments. Requirements: At least 1 year of experience in collections, including consumer and commercial accounts. Strong understanding of credit, billing, and collection processes. Excellent communication skills for handling inquiries and negotiating payment arrangements. Proficiency in maintaining accurate records and using collection systems. Ability to analyze accounts and determine appropriate next steps. Detail-oriented with a focus on identifying and correcting errors in correspondence and notices. Knowledge of preparing and managing documentation for external agencies or legal representatives. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.
We are looking for a dedicated Collections Specialist in Manchester, New Hampshire. This long-term contract position offers an opportunity to contribute to our financial operations by managing collection processes and maintaining accurate records. The ideal candidate will be skilled in handling both consumer and commercial collections while ensuring compliance with company policies. Responsibilities: Process correspondence, generate form letters, and prepare labels to support collections efforts. Review and evaluate accounts to determine the appropriate actions based on account @type, balance, credit history, or collateral. Maintain and update collection files, ensuring all data is accurately entered into systems and reports are generated as needed. Respond to calls and inquiries regarding payment notices and overdue accounts with attention to detail. Oversee the mailing of notices, identifying and addressing any errors to ensure accurate communication. Explain loan statuses to customers and follow up on delinquent accounts to arrange payment solutions. Record and document all interactions with customers, including processing mail payments and receipts. Prepare necessary documentation for collection agencies and attorneys, including posting associated payments. Requirements: At least 1 year of experience in collections, including consumer and commercial accounts. Strong understanding of credit, billing, and collection processes. Excellent communication skills for handling inquiries and negotiating payment arrangements. Proficiency in maintaining accurate records and using collection systems. Ability to analyze accounts and determine appropriate next steps. Detail-oriented with a focus on identifying and correcting errors in correspondence and notices. Knowledge of preparing and managing documentation for external agencies or legal representatives. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training.