City of Franklin
Description
City of Franklin
Starting Pay: $23.46 - $25.53/Hourly
Please click the link below for Benefits Information:
https://acrobat.adobe.com/id/urn:aaid:sc:US:daea3470-95cc-4286-8a1e-fd08549bf6d0
I. Purpose of Job
Under general supervision, compiles and maintains accurate records relating to the activities of the Police Department. Duties also include answering questions and receiving public records requests through the Freedom of Information Act (FOIA) portal. Perform data entry reviews to ensure compliance with TIBRS requirements.
II. Essential Job Duties
A. Administrative
Assists department personnel with records submission and filing. Ensures police report data have been entered in compliance with TIBRS requirements for state submittal. Distributes forms, reports, correspondence and other related materials as needed. Compiles and ensures the entry of uniform citations as well as traffic crash reports by department personnel. Ensures incoming mail is distributed and prepares outgoing mail. B. Public service
Answers questions from the public, or department relating to police records. Facilitates public records requests. Maintain alarm data base, issues permits, and collects fees according to department policy and City Ordinance. Greets and directs visitors to the appropriate division/individual within the department. III. Primary Job Challenges
Primary challenges of this position include ensuring high levels of customer satisfaction are achieved and all law enforcement records policies and laws are strictly followed.
IV. Equipment Operated
General office equipment Computer Skills : Is knowledgeable and proficient with computers. Operates a computer to enter, retrieve, review or modify RMS data. Verifies accuracy of data and makes corrections as needed; assists in troubleshooting relevant computer software problems. V. Key Competencies Required
Job Content Knowledge:
Has thorough knowledge of the policies, procedure, and general office practices as they pertain to the performance of duties relating to the position of Records Technician. Has a thorough knowledge of general office and record keeping practices regarding daily responsibilities. Has a thorough knowledge of the rules and laws governing the maintenance of law enforcement records. Keep abreast of any changes in policy, methods, computer operations, equipment needs, etc. as they pertain to departmental operations and activities. Uses independent judgment as situations warrant. Comprehend, interpret, and apply regulations, procedures, and related information. Has comprehensive knowledge of the terminology, principles, and methods utilized within the department. Language Skills:
Read, analyze, and interpret technical procedures or governmental regulations. Write reports and, business correspondence. Effectively present information and respond to questions from various groups and the public. Mathematical Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability:
Apply common sense understanding to carry out multi-step instructions furnished in written or oral format. Deal with problems by choosing from several known choices with frequent reliance on how problems were dealt with before. Teamwork:
Develops constructive and cooperative working relationships with others. Provides input into identifying and solving problems. Anticipates the needs of others for information about job tasks and work environment and provides it to them in a timely manner. Willingly assists others with job tasks. VI. Physical Demands and Work Environment
Physical Demands:
Performance of the essential duties of this job requires the incumbent to:
Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office/building to access file cabinets, office machinery, the public, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, printer, and telephone. Regularly positions self to maintain office area and items needed to complete daily tasks. Regularly communicates information and ideas so others will understand. Must be able to exchange accurate information in these situations. Occasionally ascends/descends stairs in various work areas. Work Environment:
Performance of the essential duties of this job requires:
The work environment is moderately noisy (examples: business office with phones, computers, printers, and light people traffic).
Minimum Requirements
VII. Qualifications
Education and Experience:
The required knowledge and skill to satisfactorily perform job duties are normally acquired through attainment of a high school diploma or general education degree (GED), plus six to twelve months of related experience and/or training; or equivalent combination of education and experience.
Required Certifications/Licenses:
TIBRS - Tennessee Incident Based Reporting System training within one year of hire Maintain TIBRS certification through Tennessee Bureau of Investigation (TBI) annually.
City of Franklin
Starting Pay: $23.46 - $25.53/Hourly
Please click the link below for Benefits Information:
https://acrobat.adobe.com/id/urn:aaid:sc:US:daea3470-95cc-4286-8a1e-fd08549bf6d0
I. Purpose of Job
Under general supervision, compiles and maintains accurate records relating to the activities of the Police Department. Duties also include answering questions and receiving public records requests through the Freedom of Information Act (FOIA) portal. Perform data entry reviews to ensure compliance with TIBRS requirements.
II. Essential Job Duties
A. Administrative
Assists department personnel with records submission and filing. Ensures police report data have been entered in compliance with TIBRS requirements for state submittal. Distributes forms, reports, correspondence and other related materials as needed. Compiles and ensures the entry of uniform citations as well as traffic crash reports by department personnel. Ensures incoming mail is distributed and prepares outgoing mail. B. Public service
Answers questions from the public, or department relating to police records. Facilitates public records requests. Maintain alarm data base, issues permits, and collects fees according to department policy and City Ordinance. Greets and directs visitors to the appropriate division/individual within the department. III. Primary Job Challenges
Primary challenges of this position include ensuring high levels of customer satisfaction are achieved and all law enforcement records policies and laws are strictly followed.
IV. Equipment Operated
General office equipment Computer Skills : Is knowledgeable and proficient with computers. Operates a computer to enter, retrieve, review or modify RMS data. Verifies accuracy of data and makes corrections as needed; assists in troubleshooting relevant computer software problems. V. Key Competencies Required
Job Content Knowledge:
Has thorough knowledge of the policies, procedure, and general office practices as they pertain to the performance of duties relating to the position of Records Technician. Has a thorough knowledge of general office and record keeping practices regarding daily responsibilities. Has a thorough knowledge of the rules and laws governing the maintenance of law enforcement records. Keep abreast of any changes in policy, methods, computer operations, equipment needs, etc. as they pertain to departmental operations and activities. Uses independent judgment as situations warrant. Comprehend, interpret, and apply regulations, procedures, and related information. Has comprehensive knowledge of the terminology, principles, and methods utilized within the department. Language Skills:
Read, analyze, and interpret technical procedures or governmental regulations. Write reports and, business correspondence. Effectively present information and respond to questions from various groups and the public. Mathematical Skills:
Add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability:
Apply common sense understanding to carry out multi-step instructions furnished in written or oral format. Deal with problems by choosing from several known choices with frequent reliance on how problems were dealt with before. Teamwork:
Develops constructive and cooperative working relationships with others. Provides input into identifying and solving problems. Anticipates the needs of others for information about job tasks and work environment and provides it to them in a timely manner. Willingly assists others with job tasks. VI. Physical Demands and Work Environment
Physical Demands:
Performance of the essential duties of this job requires the incumbent to:
Must be able to remain in a stationary position 50% of the time. Occasionally move about inside the office/building to access file cabinets, office machinery, the public, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, computer, printer, and telephone. Regularly positions self to maintain office area and items needed to complete daily tasks. Regularly communicates information and ideas so others will understand. Must be able to exchange accurate information in these situations. Occasionally ascends/descends stairs in various work areas. Work Environment:
Performance of the essential duties of this job requires:
The work environment is moderately noisy (examples: business office with phones, computers, printers, and light people traffic).
Minimum Requirements
VII. Qualifications
Education and Experience:
The required knowledge and skill to satisfactorily perform job duties are normally acquired through attainment of a high school diploma or general education degree (GED), plus six to twelve months of related experience and/or training; or equivalent combination of education and experience.
Required Certifications/Licenses:
TIBRS - Tennessee Incident Based Reporting System training within one year of hire Maintain TIBRS certification through Tennessee Bureau of Investigation (TBI) annually.