Insight Global
An employer is looking for a Business System Analyst to sit remotely. You will be owning a vital role for the team but acting as the connector between business stakeholders, product owners, and engineering teams. The product you will be tied to powers integrations between restaurants, aggregators, and POS systems. It manages order injection, menu distribution, lifecycle tracking, and store owner workflows through the e-commerce platform. You will own requirements gathering, process mapping, and documentation, ensuring the Core, Portal, and Localization teams deliver aligned features that meet franchisee, aggregator, and brand needs. Key responsibilities will include:
- Requirements gathering/ translation- Translate requirements to structured user stories, acceptance criteria, and functional specifications for engineering
- Domain Modeling/ Alignment- Partner with tech leads to ensure new feature design align' s with domain model/ lifecycle patters. Documenting data relationships/ dependencies
- Stakeholder Communication- Act as the primary bridge between business u and technical teams, ensuring all parties understand scope, priorities, and constraints.
- Quality/ Validation- Collaborate with QE to define acceptance criteria and validate end to end scenarios
- Documentation/ Process- Maintain clear documentation of business rules, integration flows, mapping, and functional requirements
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
7+ years experience as a business systems analyst, technical analyst, or product analyst in SaaS, middleware or integration heavy environment Strong background translating business workflows into system requirements related to APIs, process mapping, integration patterns, etc. Strong experience with sequence diagrams, technical/ API documentations Knowledgeable on event-driven architecture, defining acceptance criteria and integration mapping Experience defining user stories and leveraging Jira Well versed in Agile delivery frameworks
Nice to Have Skills & Experience
POS or restaurant tech Well versed in Agile delivery frameworks
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.
Required Skills & Experience
7+ years experience as a business systems analyst, technical analyst, or product analyst in SaaS, middleware or integration heavy environment Strong background translating business workflows into system requirements related to APIs, process mapping, integration patterns, etc. Strong experience with sequence diagrams, technical/ API documentations Knowledgeable on event-driven architecture, defining acceptance criteria and integration mapping Experience defining user stories and leveraging Jira Well versed in Agile delivery frameworks
Nice to Have Skills & Experience
POS or restaurant tech Well versed in Agile delivery frameworks
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.