OrthoCarolina
Patient Services Specialist- Concord Day OUC
OrthoCarolina, Concord, North Carolina, United States, 28025
Patient Services Specialist
We are currently searching for a Patient Services Specialist for our OrthoCarolina Day OUC office location in Concord. The schedule for this position will rotating 12-hour shifts (9am-9pm Monday-Friday). Schedule would rotate as follows: two 12-hr shifts one week, then three 12-hr shifts the next, and so on. The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims. Essential Functions: Prepares paperwork necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges. Collection of co-payments/co-insurance and balances due. Follows the process for release of medical information and FMLA/disability forms completion as requested. Skills and Abilities: Excellent customer service skills Working knowledge of insurance Epic/EMR background a plus Medical terminology Qualifications: High school graduate and/or associate or bachelor's degree Prefer minimum of one year experience in medical clinic setting.
We are currently searching for a Patient Services Specialist for our OrthoCarolina Day OUC office location in Concord. The schedule for this position will rotating 12-hour shifts (9am-9pm Monday-Friday). Schedule would rotate as follows: two 12-hr shifts one week, then three 12-hr shifts the next, and so on. The Patient Services Specialist greets patients, prepares forms, collects, verifies and enters patient information into EPIC necessary for the timely and accurate processing of patient claims. Essential Functions: Prepares paperwork necessary for the patient visit. Answers incoming phone calls and directs calls, makes appointments, performs Cashier duties as directed including posting of charges. Collection of co-payments/co-insurance and balances due. Follows the process for release of medical information and FMLA/disability forms completion as requested. Skills and Abilities: Excellent customer service skills Working knowledge of insurance Epic/EMR background a plus Medical terminology Qualifications: High school graduate and/or associate or bachelor's degree Prefer minimum of one year experience in medical clinic setting.