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Medical Receptionist

USA Jobs, Virginia Beach, Virginia, United States, 23450

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Medical Receptionist

Location: Virginia Beach, VA (with coverage at Norfolk location as needed) Schedule: Monday-Friday, 8:00 AM-5:00 PM (1-hour lunch) Dress Code: Black scrubs or business casual Key Responsibilities: Patient Interaction: Greet and check patients in and out for audiology and provider appointments. Assist patients with questions and concerns in a professional and courteous manner. Phone & Referral Management: Answer incoming calls; majority are referral-related. Support referral coordination by scheduling patients from 40-50 daily referrals. Reduce call volume by managing referral tasks efficiently. EHR & Administrative Tasks: Work within AllScripts and EPIC systems to: Schedule appointments. Fax and upload provider orders. Handle provider requests for patient records and information. Verify insurance, collect co-pays, and update patient demographics. Prepare physical (paper) charts for providers. Work Environment: Patient volume: 30-60 patients per day. Team: 2 providers, 1 audiologist Qualifications: Previous experience in a medical office or front desk role required Familiarity with EHR systems (AllScripts and EPIC) is a plus. Strong organizational and multitasking skills. Excellent communication and customer service abilities. Ability to work independently and as part of a team. Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Virginia Beach, VA. Application Deadline This position is anticipated to close on Sep 19, 2025.