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Highmark Health

Manager Payroll

Highmark Health, Boston, Massachusetts, us, 02298

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Overview

Company :

Highmark Health Job Description :

Job description for the Manager, Enterprise Payroll role. JOB SUMMARY

The Manager, Enterprise Payroll, provides strategic leadership and operational oversight for the enterprise payroll function, ensuring accurate, timely, and compliant payroll processing for all employees. This role leads a team responsible for the full lifecycle of payroll processing, from timekeeping to compliance, while also driving continuous improvement initiatives to enhance efficiency and accuracy. The Manager collaborates closely with various departments, including HR, Legal, Finance, and IT, to ensure seamless integration and alignment with organizational goals.

Responsibilities

Perform management responsibilities to include, but are not limited to: involved in hiring and termination decisions, coaching and development, rewards and recognition, performance management and staff productivity. Plan, organize, staff, direct and control the day-to-day operations of the department; develop and implement policies and programs as necessary; may have budgetary responsibility and authority.

Operational Oversight: Oversee the daily operations of the payroll team, ensuring adherence to established procedures, regulatory compliance, and consistent delivery of high-quality payroll services. This includes monitoring key performance indicators (KPIs) and identifying areas for improvement.

Compliance & Risk Management: Ensure compliance with all applicable federal, state, and local payroll regulations, including tax laws and reporting requirements. Proactively identify and mitigate payroll-related risks. This includes conducting and overseeing regular audits and compliance checks.

Strategic Leadership & Planning: Develop and implement short-term and long-term strategies for payroll operations, aligning with the organization's overall strategic objectives including resource allocation and technology roadmap development.

Process Improvement: Continuously analyze and improve payroll processes to increase efficiency, accuracy, and cost-effectiveness. Identify and implement process automation and technological advancements to streamline operations.

System Administration & Maintenance: Oversee the maintenance and support of payroll systems, including troubleshooting issues, coordinating system upgrades, and ensuring data integrity.

Vendor Management: Manage relationships with external payroll vendors and service providers, ensuring service level agreements (SLAs) are met.

Communication & Collaboration: Effectively communicate payroll information to employees, management, and other stakeholders. Collaborate effectively with other departments to ensure seamless integration and data flow.

Special Projects: Participate in special projects as assigned, such as system implementations, process redesigns, and regulatory compliance initiatives.

Other duties as assigned or requested.

Education Minimum

Bachelor's Degree in Business Administration, Finance, Accounting, or a related field

Substitutions

6 years of experience in lieu of bachelor's degree

Preferred

Master's Degree in Business Administration, Finance, Accounting, or a related field

Experience Required

7 years of experience in payroll processing

3 years of experience with timekeeping systems such as Workday, Kronos/UKG

Experience with Microsoft Word and PowerPoint

Advanced Microsoft Excel skills (e.g. vlookups, pivot tables, formulas)

Preferred

Management or Supervisory experience of a remote/virtual team

Processing of union pay

Salesforce experience

Healthcare payroll processing

Skills

Knowledge of Federal and State garnishment-related laws and regulation, Department of Labor regulations, FLSA, and Federal and State Wage and Hour Laws

Strong knowledge of various IRS, Social Security Administration, State, and Local tax regulations on compensation and deductions

Knowledge of tax depositing, tax return, and W-2 filing regulations and requirements

Deep understanding of payroll regulations and compliance requirements at the federal, state, and local levels.

Proven experience leading and managing high-performing teams.

Strong analytical, problem-solving, and decision-making skills

Excellent communication, interpersonal, and presentation skills.

Licenses or Certifications Required

None

Preferred

CPP (Certified Payroll Professional) to be obtained within 1 year of hire

Language Requirement (other than English)

None

Physical, Mental Demands, and Working Conditions

Position Type: Office-Based

Teaches / trains others regularly

Travel regularly from the office to various work sites or from site-to-site

Works primarily out-of-the office selling products/services (sales employees) – note: may be non-applicable based on role

Physical work site required

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance

Requirement: This position adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with HIPAA and the company’s privacy policies and information security guidelines.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct.

Pay Range Minimum: $92,300.00

Pay Range Maximum: $172,500.00

Base pay is determined by a variety of factors including a candidate’s qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on protected status. For accessibility or accommodation requests, contact HR Services Online at HRServices@highmarkhealth.org.

Req ID: J269567

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