Warner Media, LLC
Lead, Virtual Desktop Infrastructure Engineering
Warner Media, LLC, Columbus, Ohio, United States, 43224
Overview
Welcome to Warner Bros. Discovery. We are storytellers, creators, and dreamers bringing iconic content to life. WBD offers career-defining opportunities, thoughtfully curated benefits, and the tools to grow. Here you are supported, celebrated, and able to thrive. Your New Role
WBD is seeking an experienced Lead Engineer Virtual Desktop Infrastructure/End User Computer with a passion for building high performance, low latency platforms around Virtual Desktop Infrastructure (VDI) and published applications. The role reports to the Senior Manager for Virtual EUC and is part of the Global Infrastructure Core Technologies team. This team builds technology platforms and provides 24x7 engineering and operational support for stakeholders globally. Your Role Accountabilities
You will be an expert in leading the daily engineering efforts of a team responsible for design, planning, implementation, integration, and support for the organizations global virtual desktop/application environment both on-premises and in the cloud. You will help lead projects and people with a focus on delivering stable and scalable enterprise-wide VDI/published app platforms that meet user and business needs. This includes managing the end-to-end lifecycle of VDI and app systems, including provisioning, patching, and upgrading Omnissa Horizon components and related VDI applications/tools. This also covers the Citrix Virtual Apps platform and related components. You will document solutions ensuring best practices are followed and update stakeholders regarding system changes. You will partner with peers and management on capacity planning analysis and monitoring methodologies. This position involves supporting EUC technologies and end-users across Warner Bros. Discovery locations worldwide. You will be responsible for managing all aspects of our on-premises and cloud-based EUC platforms. You will lead the strategy and execution of a technical roadmap to improve performance, availability, and reliability. The Lead Engineer will collaborate with staff to innovate and build EUC solutions, enhancing existing VDI solutions. The ideal candidate will have demonstrated experience in virtual end-user compute technology, leadership, training, and support. Technical Scope Design and architect VDI/EUC environments, including Omnissa Horizon and Azure Virtual Desktop plus Citrix, considering resources, VM configurations, storage, and networking. Implement and configure VDI/EUC solutions, including provisioning virtual desktops, hosting applications, and managing App Volumes. Optimize VDI/EUC performance for scalability, cost effectiveness, and reliability; provide technical support and troubleshooting for user issues. Support configuration management tooling such as Chef and Red Hat Ansible Automation Platform.
Project responsibilities
Collaborate with business and technical stakeholders, end users, and project management to coordinate and operationalize integration strategies, methodologies, and processes for VI technologies. Participate in developing a strategic roadmap for the advancement of VDI/EUC technologies and processes for ongoing projects and improvements. Mentor engineering teams and the Global Technical Operations Center when troubleshooting VDI/EUC platforms, OS images, and desktop applications.
Communication
Create and deliver presentations to stakeholders and senior leadership as needed. Qualifications & Experiences
Bachelors degree in computer science, computer engineering, information technology, or related field, or equivalent relevant work experience. Minimum 5 years of experience in technology. Minimum 1 year of demonstrated leadership responsibilities. Experience with virtual desktop platforms including Omnissa Horizon App Volumes, UAG, FSLogix, Ivanti User Workspace Manager, and Azure VDI. Experience with virtual application platforms such as Citrix Virtual Apps (NetScaler, Gateway, StoreFront, FAS, VDA, broker). Citrix Cloud and Omnissa Horizon Cloud Service experience. Automation experience with Chef and Ansible for OS and application management. Understanding of virtualization technologies (VMware ESXi and AWS EC2) preferred.
Note: Candidates local to the Atlanta metro area will be reviewed with priority, relocation assistance is not approved for this role. Must be able to work in the US for any employer now or in the future. How We Get Things Done
Our guiding principles are the core values by which we operate and are central to how we get things done. You can learn more about them on our website. Championing Inclusion at WBD
Warner Bros. Discovery embraces a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal opportunity employer, considering qualified candidates on the basis of merit without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, citizenship status, military status, protected veteran status, or any other category protected by law. If you require adjustments or accommodations during the job application process, please visit our accessibility page for instructions to submit your request. #J-18808-Ljbffr
Welcome to Warner Bros. Discovery. We are storytellers, creators, and dreamers bringing iconic content to life. WBD offers career-defining opportunities, thoughtfully curated benefits, and the tools to grow. Here you are supported, celebrated, and able to thrive. Your New Role
WBD is seeking an experienced Lead Engineer Virtual Desktop Infrastructure/End User Computer with a passion for building high performance, low latency platforms around Virtual Desktop Infrastructure (VDI) and published applications. The role reports to the Senior Manager for Virtual EUC and is part of the Global Infrastructure Core Technologies team. This team builds technology platforms and provides 24x7 engineering and operational support for stakeholders globally. Your Role Accountabilities
You will be an expert in leading the daily engineering efforts of a team responsible for design, planning, implementation, integration, and support for the organizations global virtual desktop/application environment both on-premises and in the cloud. You will help lead projects and people with a focus on delivering stable and scalable enterprise-wide VDI/published app platforms that meet user and business needs. This includes managing the end-to-end lifecycle of VDI and app systems, including provisioning, patching, and upgrading Omnissa Horizon components and related VDI applications/tools. This also covers the Citrix Virtual Apps platform and related components. You will document solutions ensuring best practices are followed and update stakeholders regarding system changes. You will partner with peers and management on capacity planning analysis and monitoring methodologies. This position involves supporting EUC technologies and end-users across Warner Bros. Discovery locations worldwide. You will be responsible for managing all aspects of our on-premises and cloud-based EUC platforms. You will lead the strategy and execution of a technical roadmap to improve performance, availability, and reliability. The Lead Engineer will collaborate with staff to innovate and build EUC solutions, enhancing existing VDI solutions. The ideal candidate will have demonstrated experience in virtual end-user compute technology, leadership, training, and support. Technical Scope Design and architect VDI/EUC environments, including Omnissa Horizon and Azure Virtual Desktop plus Citrix, considering resources, VM configurations, storage, and networking. Implement and configure VDI/EUC solutions, including provisioning virtual desktops, hosting applications, and managing App Volumes. Optimize VDI/EUC performance for scalability, cost effectiveness, and reliability; provide technical support and troubleshooting for user issues. Support configuration management tooling such as Chef and Red Hat Ansible Automation Platform.
Project responsibilities
Collaborate with business and technical stakeholders, end users, and project management to coordinate and operationalize integration strategies, methodologies, and processes for VI technologies. Participate in developing a strategic roadmap for the advancement of VDI/EUC technologies and processes for ongoing projects and improvements. Mentor engineering teams and the Global Technical Operations Center when troubleshooting VDI/EUC platforms, OS images, and desktop applications.
Communication
Create and deliver presentations to stakeholders and senior leadership as needed. Qualifications & Experiences
Bachelors degree in computer science, computer engineering, information technology, or related field, or equivalent relevant work experience. Minimum 5 years of experience in technology. Minimum 1 year of demonstrated leadership responsibilities. Experience with virtual desktop platforms including Omnissa Horizon App Volumes, UAG, FSLogix, Ivanti User Workspace Manager, and Azure VDI. Experience with virtual application platforms such as Citrix Virtual Apps (NetScaler, Gateway, StoreFront, FAS, VDA, broker). Citrix Cloud and Omnissa Horizon Cloud Service experience. Automation experience with Chef and Ansible for OS and application management. Understanding of virtualization technologies (VMware ESXi and AWS EC2) preferred.
Note: Candidates local to the Atlanta metro area will be reviewed with priority, relocation assistance is not approved for this role. Must be able to work in the US for any employer now or in the future. How We Get Things Done
Our guiding principles are the core values by which we operate and are central to how we get things done. You can learn more about them on our website. Championing Inclusion at WBD
Warner Bros. Discovery embraces a workforce that reflects a wide array of perspectives, backgrounds and experiences. We are an equal opportunity employer, considering qualified candidates on the basis of merit without regard to race, color, religion, national origin, gender, sexual orientation, gender identity or expression, age, mental or physical disability, genetic information, marital status, citizenship status, military status, protected veteran status, or any other category protected by law. If you require adjustments or accommodations during the job application process, please visit our accessibility page for instructions to submit your request. #J-18808-Ljbffr