MGM Resorts International
Room Service Order Taker At Aria Resort & Casino
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. Aria Resort & Casino is seeking a friendly and detail-oriented Room Service Order Taker! You'll be the voice welcoming guests on the phone, taking orders accurately, and inputting them into our Point-of-Sales system. Your role ensures smooth coordination with servers, careful attention to menu details, and consideration of guest preferences and allergens. Join our dynamic team and help create memorable experiences with every guest interaction! The starting rate is $22.3061 hourly. The day-to-day includes: Know the full menu, food presentation standards, and wine options to suggest upsells Accurately take orders, input them into the POS system, and coordinate with kitchen and serving staff Communicate estimated delivery times and ensure timely room service delivery Evenly distribute orders to servers, track service runs, and manage cash accurately The ideal candidate has: Customer service experience in high-volume environments, ideally in food & beverage, call centers, or similar roles, with POS and computer system knowledge Experience in a hotel or luxury resort setting preferred Flexible availability, including weekends, holidays, and varied shifts (mornings, afternoons, nights) The perks and benefits include: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Are you ready to join the show? Apply today!
Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. Aria Resort & Casino is seeking a friendly and detail-oriented Room Service Order Taker! You'll be the voice welcoming guests on the phone, taking orders accurately, and inputting them into our Point-of-Sales system. Your role ensures smooth coordination with servers, careful attention to menu details, and consideration of guest preferences and allergens. Join our dynamic team and help create memorable experiences with every guest interaction! The starting rate is $22.3061 hourly. The day-to-day includes: Know the full menu, food presentation standards, and wine options to suggest upsells Accurately take orders, input them into the POS system, and coordinate with kitchen and serving staff Communicate estimated delivery times and ensure timely room service delivery Evenly distribute orders to servers, track service runs, and manage cash accurately The ideal candidate has: Customer service experience in high-volume environments, ideally in food & beverage, call centers, or similar roles, with POS and computer system knowledge Experience in a hotel or luxury resort setting preferred Flexible availability, including weekends, holidays, and varied shifts (mornings, afternoons, nights) The perks and benefits include: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community Are you ready to join the show? Apply today!