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Louisiana Staffing

Experience Ambassador

Louisiana Staffing, New Orleans, Louisiana, United States, 70123

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Experience Ambassador

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for an Experience Ambassador for ASM Global/Mercedes-Benz Superdome | Smoothie King Center | Champions Square. Essential duties and responsibilities include serving as an extension of Event Coordinator in a part time capacity for all appropriate events, serving as the main point of contact for his/her appropriate gate location during the event door opening process, always maintaining a professional demeanor and attire, resolving any front of house patron/ticket/building issue throughout the event that requires a management presence, maintaining communication with Event Coordinator during every event, contacting appropriate personnel to resolve issues throughout the event, communicating with other part time team members effectively, including policy and procedure updates when applicable, attending pre-event briefing and making notes of any changes on the information sheet, tracking, compiling and providing post-event notes for every event, monitoring all front of house areas of the building throughout the event, and all other duties as assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications: Must successfully pass a criminal background check Must be 18 years of age or older Extensive building knowledge of the Mercedes-Benz Superdome, Smoothie King Center, and Champions Square Excellent communication skills Prior managerial skills preferred Able to work nights, weekends, and holidays as needed Able to work all major events Education and/or Experience: High School diploma or equivalent Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events. Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position. ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.