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Product Owner: III (Senior)
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Jobs via Dice 3 days ago Be among the first 25 applicants Join to apply for the
Product Owner: III (Senior)
role at
Jobs via Dice Get AI-powered advice on this job and more exclusive features. Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!
Description
Position Overview
We are seeking a highly motivated and experienced Product Owner (Senior) to support our IT Service Center operations. This role will be responsible for defining and prioritizing the product backlog, managing stakeholder relationships, and driving the successful delivery of Technology Service Center initiatives. The ideal candidate will have a strong background in IT service management, Agile methodologies, and stakeholder engagement, paired with excellent communication and leadership skills.
Key Responsibilities
Define, maintain, and prioritize the Service Center product backlog based on business value and stakeholder needs. Serve as the primary liaison between stakeholders and the Service Center team, ensuring requirements are captured and integrated into service delivery. Collaborate on developing and communicating the vision and strategy for the Service Center, aligning with business goals. Identify and implement continuous improvement opportunities to enhance service quality, efficiency, and customer satisfaction. Write and refine user stories for IT service management, ensuring they are clear, concise, and actionable. Actively participate in sprint planning, reviews, and retrospectives, guiding the Service Center team toward successful outcomes. Monitor performance metrics and feedback, leveraging data to drive service improvements. Partner with cross-functional teams to ensure services are delivered on time and according to requirements. Identify and mitigate risks impacting the delivery of Technology Service Center initiatives.
Requirements
Required Qualifications
Bachelor's degreein Business Administration, Computer Science, Information Technology, or related field (Master's or relevant certifications such as ITIL, Certified Scrum Product Owner, or SAFe Framework preferred). 5+ years of experiencein IT Service Management, Product Management, Project Management, or a similar role. Hands-on experience managingService Center operationsor similar IT service initiatives. Strong knowledge ofITIL frameworks, Agile methodologies, and the software development lifecycle (SDLC). Familiarity with tools such asServiceNow, ServiceNow SAFe module, and Genesys Cloudis highly desirable. Excellentanalytical and problem-solving skills, with the ability to makedata-driven decisions. Exceptionalcommunication and collaboration skills, with the ability to manage stakeholder expectations and convey complex ideas clearly. Strongleadership skillsto guide and motivate teams in a dynamic environment. Acustomer-focused mindset, ensuring technology services meet or exceed expectations. Ability toadapt to changing prioritiesand thrive in a fast-paced environment.
Innovation starts with people.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
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Seniority level
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Full-time Job function
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Product Management and Marketing Industries
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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
Product Owner: III (Senior)
role at
Jobs via Dice 3 days ago Be among the first 25 applicants Join to apply for the
Product Owner: III (Senior)
role at
Jobs via Dice Get AI-powered advice on this job and more exclusive features. Dice is the leading career destination for tech experts at every stage of their careers. Our client, Robert Half, is seeking the following. Apply via Dice today!
Description
Position Overview
We are seeking a highly motivated and experienced Product Owner (Senior) to support our IT Service Center operations. This role will be responsible for defining and prioritizing the product backlog, managing stakeholder relationships, and driving the successful delivery of Technology Service Center initiatives. The ideal candidate will have a strong background in IT service management, Agile methodologies, and stakeholder engagement, paired with excellent communication and leadership skills.
Key Responsibilities
Define, maintain, and prioritize the Service Center product backlog based on business value and stakeholder needs. Serve as the primary liaison between stakeholders and the Service Center team, ensuring requirements are captured and integrated into service delivery. Collaborate on developing and communicating the vision and strategy for the Service Center, aligning with business goals. Identify and implement continuous improvement opportunities to enhance service quality, efficiency, and customer satisfaction. Write and refine user stories for IT service management, ensuring they are clear, concise, and actionable. Actively participate in sprint planning, reviews, and retrospectives, guiding the Service Center team toward successful outcomes. Monitor performance metrics and feedback, leveraging data to drive service improvements. Partner with cross-functional teams to ensure services are delivered on time and according to requirements. Identify and mitigate risks impacting the delivery of Technology Service Center initiatives.
Requirements
Required Qualifications
Bachelor's degreein Business Administration, Computer Science, Information Technology, or related field (Master's or relevant certifications such as ITIL, Certified Scrum Product Owner, or SAFe Framework preferred). 5+ years of experiencein IT Service Management, Product Management, Project Management, or a similar role. Hands-on experience managingService Center operationsor similar IT service initiatives. Strong knowledge ofITIL frameworks, Agile methodologies, and the software development lifecycle (SDLC). Familiarity with tools such asServiceNow, ServiceNow SAFe module, and Genesys Cloudis highly desirable. Excellentanalytical and problem-solving skills, with the ability to makedata-driven decisions. Exceptionalcommunication and collaboration skills, with the ability to manage stakeholder expectations and convey complex ideas clearly. Strongleadership skillsto guide and motivate teams in a dynamic environment. Acustomer-focused mindset, ensuring technology services meet or exceed expectations. Ability toadapt to changing prioritiesand thrive in a fast-paced environment.
Innovation starts with people.
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use.
Seniority level
Seniority level
Mid-Senior level Employment type
Employment type
Full-time Job function
Job function
Product Management and Marketing Industries
Software Development Referrals increase your chances of interviewing at Jobs via Dice by 2x Sign in to set job alerts for Product Owner roles.
Grand Rapids, MI $51.00-$55.00 2 weeks ago Grand Rapids, MI $75,000.00-$150,000.00 1 week ago Service Now/ SAP Technical Product Owner
Financial Services - Consulting - Guidewire - Business Analyst - Manager
Grand Rapids, MI $141,200.00-$258,900.00 2 days ago SAP - Finance Product Costing - Manager - Consulting - Location OPEN
Grand Rapids, MI $142,600.00-$261,500.00 4 days ago Grand Rapids Metropolitan Area 1 week ago Senior Business Analyst, Digital Transformation & Innovation (Product Solution)
Grand Rapids, MI $80,000.00-$140,000.00 2 days ago Grand Rapids Metropolitan Area 1 week ago Business Analyst Manager, DT&I - Partnership Tax Technology
Grand Rapids, MI $135,000.00-$180,000.00 1 week ago Kinaxis Solution Architect Specialist Master
Grand Rapids, MI $130,800.00-$241,000.00 4 days ago Business Analyst Senior Manager Digital Transformation & Innovation - Partnership Tax Technology
Grand Rapids, MI $170,000.00-$240,000.00 1 week ago Manager, International Compliance & Reporting Services
Microsoft D365 Supply Chain Management Business Analyst - Senior - Consulting - Location OPEN
Grand Rapids, MI $102,500.00-$187,900.00 1 day ago Grand Rapids, MI $104,250.00-$139,000.00 2 weeks ago Senior Associate, CFO/F&A Technology Business Analyst
Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr