Security Guard - Retail Customer Patrol Job at Allied Universal in New York

Overview

Allied Universal, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

Position

As a Security Guard - Retail Customer Patrol in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls and more.

What You’ll Do

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities

• Provide customer service by following security-related procedures, site-specific policies and/or responding appropriately to emergency situations.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and provide a visible presence.
• Observe and report any unusual activities or incidents to management and/or local authorities as directed.
• Assist with access control by monitoring entry and exit points within the location.
• Support loss prevention efforts by maintaining awareness of surroundings and reporting any suspicious behavior or circumstances.
• Communicate professionally with clients, visitors and employees to promote a positive environment.

What We’re Looking For

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements

• Customer service experience is preferred.
• Possession of a state, county, or city issued security-related license is preferred.
• A valid guard card or license is preferred.
• Experience with access control and/or badge systems is preferred.
• Loss prevention experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Schedule & Compensation

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule: DayTime

Mon 07:00 AM - 03:00 PM

Tue 07:00 AM - 03:00 PM

Wed 11:00 AM - 07:00 PM

Thu 11:00 AM - 07:00 PM

Sun 07:00 AM - 03:00 PM

Why Join Us

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.