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Omnitracs

Director, Service Suite Solutions

Omnitracs, Washington, District of Columbia, us, 20022

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Overview

Director, Service Suite Solutions - Virtual US Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

If you are interested in applying for this job, please make sure you meet the following requirements as listed below. What You’ll Do

Sales Leadership: Lead, motivate, and manage a team of field account managers across multiple states. Set clear sales goals and performance metrics aligned with company objectives. Provide regular coaching, performance reviews, and professional development opportunities. Ensure the Account Management team has the tools and resources to achieve targets.

Strategy Development and Execution: Develop and execute sales and consulting strategies to meet company revenue and growth targets across multiple regions while driving customer retention. Identify market trends, competitor activities, and customer needs to adjust strategies. Oversee sales forecasts, pipelines, and budgets to ensure targets are met.

Cross-functional Collaboration: Work with marketing, product, and operations teams to ensure seamless delivery of solutions. Collaborate with senior leadership to define sales strategies that support overall business objectives. Provide feedback to product and marketing teams to refine offerings and messaging.

Client Relationship Management: Develop and maintain strong, long-lasting relationships with key clients and strategic partners. Support salespeople in navigating complex client negotiations and successful contract closures. Monitor and resolve customer issues to ensure a positive customer experience and retain clients.

Sales Performance Analysis: Analyze retention and sales performance data to identify improvements and adjust strategies. Prepare regular reports on retention, sales performance, market trends, and competitive landscape for senior management. Track KPIs and provide real-time feedback to the sales team.

Recruitment & Talent Development: Lead recruitment for new salespeople across multiple regions. Mentor and develop high-potential sales talent to advance careers and maximize performance.

What You’ll Bring

Bachelor’s degree in Business, Automotive Management, or related field

10+ years of experience in account management, business development, or customer success within the automotive industry, with deep knowledge of fixed operations

5+ years in a leadership role managing quota-carrying account teams

Proven success in achieving revenue retention and growth targets

Strong business acumen, negotiation skills, and ability to influence senior stakeholders

Proficiency in CRM tools (Salesforce preferred) and Microsoft Office Suite

Willingness to travel extensively (50–75%) to meet with clients and team members

Core Competencies

Strategic Vision & Execution

Revenue Growth & Quota Management

Leadership & Talent Development

Operational and Financial Acumen

Client Relationship Management

Data-Driven Decision Making

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM\'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

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