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Dental Technical Advisor

ZipRecruiter, Santa Ana, California, United States, 92725

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Job DescriptionJob Description

Dental Technical Advisor

Full Time | Orange County, CA (On-site)

Full-Time. Clean Modern Lab. Competitive Pay. Generous Benefits Available!

We are hiring a skilled

Dental Tech Advisor

to lead daily support operations in our dental laboratory. This role is ideal for someone with strong communication skills, advanced dental knowledge, and a passion for solving problems. You will be supervising case flow, supporting dentists and internal teams, and ensuring all technical cases meet lab standards and timelines.

This is a hands-on leadership role that blends case management, client service, and team coaching in a fast-paced, quality-focused environment.

What Youll Do

Supervise and support a team of technical representatives across multiple departments

Review incoming cases for accuracy and assign to appropriate production teams

Communicate directly with dentists regarding product options, case adjustments, or troubleshooting

Assist chairside and in-lab with custom shades, adjustments, and clinical support as needed

Ensure case documentation and updates are logged accurately in the lab software

Monitor high-priority cases and hold reports, including late or implant cases needing review

Coach and train internal staff on lab systems, safety procedures, and technical workflows

Collaborate with implant specialists to ensure proper codes, parts, and services are used

Perform final quality checks and pre-QC reviews across departments to maintain high standards

Handle onboarding for new or reactivated accounts and support other cross-functional projects

What Were Looking For

5+ years of dental lab experience, including case coordination and customer communication

Strong understanding of dental and implant terminology and workflows

Previous supervisory or team leadership experience

Proficiency with lab software, case tracking, and digital documentation

Excellent verbal and written communication skills

Ability to handle multiple tasks and prioritize with a sense of urgency

Confident working independently and collaboratively across departments

Comfortable speaking with dentists and problem-solving in real time

Benefits and Compensation

Competitive hourly rate: $30 to $35 per hour

Medical, dental, and vision coverage

401(k) with company match

Paid vacation, holidays, and sick time

Performance-based bonuses

Career development and team leadership opportunities

Ready to Step Into Leadership?

If youre an experienced dental lab professional with strong technical knowledge and team leadership skills, this could be your next career move. Apply today to learn more.