WEX
Director, Product Management – OTR Payments & Experience
WEX, Albuquerque, New Mexico, United States, 87101
Overview
Director, Product Management – OTR Payments & Experience
at WEX. This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: Portland, ME; Chicago, IL; Boston, MA; Washington, DC; Dallas, TX; San Jose, CA; Seattle, WA; or New York City, NY. WEX is a leading payments and mobility platform helping businesses streamline financial operations. Within our Over-the-Road (OTR) line of business, we are seeking a Director, Product Management – OTR Payments & Experience to lead the strategy, modernization, and performance of the platform that powers fleet payments, fraud controls, and digital customer interactions. What You’ll Do
Own the roadmap, strategy, and platform performance for OTR payments and digital experience systems Lead a team of product managers, creating clarity, accountability, and execution focus Champion modernization efforts—reducing technical debt, improving UX, and introducing scalable infrastructure Monitor platform health and proactively identify system risks, inefficiencies, or emerging threats Work closely with engineering, architecture, and operations to align investments and priorities Explore new ways to extend customer value through enhancements, integrations, or commercial innovation Act as the senior product voice in balancing short-term system needs with long-term product evolution Track KPIs for platform performance, stability, and business impact—and report to leadership with clarity and context Anticipate and respond to industry shifts or competitive movements that may challenge WEX’s leadership What You’ll Lead
Platform Steward: You excel at managing complex, high-scale systems with a focus on uptime, resilience, and reliability Strategic Modernizer: You can chart a long-term path from legacy to future-state without compromising the business Cross-Functional Influencer: You build strong relationships across tech, risk, ops, and business teams Outcome-Oriented: You define success with measurable impact and lead through results Defensive & Offensive Strategist: You protect core value while expanding our offering and resisting disruption What You’ll Bring
8+ years of product management experience, including 3+ years in a product leadership or platform management role Experience leading complex product lines that power business-critical operations Background in fintech, payments, SaaS platforms, or transaction processing environments Strong track record of platform stewardship and experience driving modernization efforts Ability to influence technical and business leaders with data, insight, and judgment Excellent communication skills and comfort operating across cross-functional and executive teams Experience in OTR, transportation, or fleet-related services is highly preferred Bachelor’s degree required; MBA or advanced technical/business degree preferred Why This Role Matters
WEX’s OTR platform powers one of the largest payment systems in the trucking industry. As Director, you will be responsible for ensuring that platform not only remains stable and competitive—but evolves in ways that secure our market position and unlock future growth. This is a pivotal role for a product leader who thrives in complexity, leads with clarity, and sees transformation as both a challenge and an opportunity. Compensation
Pay Range: $177,000.00 - $235,000.00 Details
Seniority level: Director Employment type: Full-time Job function: Product Management and Marketing Industries: Software Development
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Director, Product Management – OTR Payments & Experience
at WEX. This is a remote position, however, the candidate must reside within 30 miles of one of the following locations: Portland, ME; Chicago, IL; Boston, MA; Washington, DC; Dallas, TX; San Jose, CA; Seattle, WA; or New York City, NY. WEX is a leading payments and mobility platform helping businesses streamline financial operations. Within our Over-the-Road (OTR) line of business, we are seeking a Director, Product Management – OTR Payments & Experience to lead the strategy, modernization, and performance of the platform that powers fleet payments, fraud controls, and digital customer interactions. What You’ll Do
Own the roadmap, strategy, and platform performance for OTR payments and digital experience systems Lead a team of product managers, creating clarity, accountability, and execution focus Champion modernization efforts—reducing technical debt, improving UX, and introducing scalable infrastructure Monitor platform health and proactively identify system risks, inefficiencies, or emerging threats Work closely with engineering, architecture, and operations to align investments and priorities Explore new ways to extend customer value through enhancements, integrations, or commercial innovation Act as the senior product voice in balancing short-term system needs with long-term product evolution Track KPIs for platform performance, stability, and business impact—and report to leadership with clarity and context Anticipate and respond to industry shifts or competitive movements that may challenge WEX’s leadership What You’ll Lead
Platform Steward: You excel at managing complex, high-scale systems with a focus on uptime, resilience, and reliability Strategic Modernizer: You can chart a long-term path from legacy to future-state without compromising the business Cross-Functional Influencer: You build strong relationships across tech, risk, ops, and business teams Outcome-Oriented: You define success with measurable impact and lead through results Defensive & Offensive Strategist: You protect core value while expanding our offering and resisting disruption What You’ll Bring
8+ years of product management experience, including 3+ years in a product leadership or platform management role Experience leading complex product lines that power business-critical operations Background in fintech, payments, SaaS platforms, or transaction processing environments Strong track record of platform stewardship and experience driving modernization efforts Ability to influence technical and business leaders with data, insight, and judgment Excellent communication skills and comfort operating across cross-functional and executive teams Experience in OTR, transportation, or fleet-related services is highly preferred Bachelor’s degree required; MBA or advanced technical/business degree preferred Why This Role Matters
WEX’s OTR platform powers one of the largest payment systems in the trucking industry. As Director, you will be responsible for ensuring that platform not only remains stable and competitive—but evolves in ways that secure our market position and unlock future growth. This is a pivotal role for a product leader who thrives in complexity, leads with clarity, and sees transformation as both a challenge and an opportunity. Compensation
Pay Range: $177,000.00 - $235,000.00 Details
Seniority level: Director Employment type: Full-time Job function: Product Management and Marketing Industries: Software Development
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