Kyndryl
Director, Consult Partner - Digital Workplace Services / SLED
Kyndryl, Pierre, South Dakota, United States, 57501
Overview
Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward and building a more equitable, inclusive world for our employees, customers and communities. The Role Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and creating and positioning strategic change agendas within Kyndryl\'s largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions and transformations that impact the entire customer ecosystem. This role focuses on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl’s State, Local and Educational (SLED) clientele enhance internal employee experience, workforce agility, collaboration, and digital experience. As a Consult Partner, you will drive profitable growth, leverage our capabilities to build strong client relationships, and lead your team to success. The role requires a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will foster talent development and innovation within the organization. This role leads overall client engagement and delivers high-quality client work alongside senior client stakeholders, in a transaction environment that may be pre or post deal, planning post-deal implementation, and supporting execution. Partners will focus on financial impact, utilization and contribution, client impact and leadership. Contribute to Profitable Growth: Drive significant financial outcomes through signings and revenue targets Ensure sustained growth and profitability, managing margin expectations and backlog growth Support the identification, pursuit and conversion of a pipeline of business development opportunities Undertake scoping and fee negotiation on engagements while ensuring profitability and understanding and containing risk Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth Client Engagement: Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and trusted advisor by senior executives Lead C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement Demonstrate credibility and experience to advise and deliver on complex consulting engagements Enhance client satisfaction as measured by Net Promoter Score (NPS) and new relationship development; secure client references Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations Anticipate and articulate future challenges in digital workplace services, including Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner Bring consulting experience—preferably in the SLED space—to tailor engagements that resonate with industry-specific needs and priorities Operational Excellence: Achieve individual and team utilization targets Lead the design of complex engagements and oversee delivery to ensure high performance and customer satisfaction Lead by example; foster a culture of continuous personal and professional development, encouraging curiosity and innovation while ensuring commercial focus and value-added execution Strategic Contribution: Drive Kyndryl’s delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings Utilize industry and technology expertise to shape and drive the company’s strategic initiatives Align with Kyndryl’s strategic vision and contribute to its execution Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry Proactively develop thought leadership and intellectual capital Kyndryl currently does not require employees to be fully vaccinated against COVID-19; however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. Equally important is a growth mindset; keen to drive personal and professional development. You are customer-focused and prioritize customer success. You’re open and borderless—naturally inclusive in how you work with others. Required Skills and Experience Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite Extensive experience in client engagement and relationship management at the CXO level Demonstrable ability to build and commercialize relationships with senior executives Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus Effective financial acumen with experience in driving revenue growth and managing margins Experience of managing or supporting high-value business development activities with senior stakeholders Deep understanding of industry trends and technology Sound personal brand and presence in the State / Local Government, and/or Education spaces preferred Demonstrated ability to innovate and drive change The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for certain work locations: California: $175,080 to $343,920 Colorado: $159,240 to $286,560 New York City: $191,040 to $343,920 Washington: $175,080 to $315,240 Washington DC: $175,080 to $315,240 This position will be eligible for Kyndryl’s discretionary annual bonus program, subject to plan terms. A comprehensive benefits package is available. If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan instead of the annual discretionary bonus. Applications will be accepted on a rolling basis. Being You Diversity is a core value; we welcome people of all cultures, backgrounds, and experiences. Our Inclusion Networks support an equitable culture where everyone can bring their whole self to work. What You Can Expect With state-of-the-art resources and Fortune 100 clients, you will have opportunities to innovate, build capabilities, relationships, processes, and value. We offer benefits that support well-being, learning opportunities with certifications (Microsoft, Google, Amazon, Skillsoft, and more), and a platform for volunteering and giving back. We invest in you so that together we succeed. Get Referred! If you know someone at Kyndryl, select Employee Referral during application and enter your contact\'s Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl complies with all fair employment practices regarding citizenship and immigration status.
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Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. We are committed to moving forward and building a more equitable, inclusive world for our employees, customers and communities. The Role Kyndryl Consult is the fastest growing business within the organization and instrumental to the company’s strategic growth objectives. You will play a key leadership role across multi-disciplinary teams, guiding them through complex consulting engagements and creating and positioning strategic change agendas within Kyndryl\'s largest accounts across the C-suite, spanning the intersection between complex Business and IT customer solutions and transformations that impact the entire customer ecosystem. This role focuses on delivering digital modernization through Digital Workplace Services (DWS), helping Kyndryl’s State, Local and Educational (SLED) clientele enhance internal employee experience, workforce agility, collaboration, and digital experience. As a Consult Partner, you will drive profitable growth, leverage our capabilities to build strong client relationships, and lead your team to success. The role requires a strong presence, industry expertise, and the ability to cultivate relationships with CXO-level clients. Your leadership will foster talent development and innovation within the organization. This role leads overall client engagement and delivers high-quality client work alongside senior client stakeholders, in a transaction environment that may be pre or post deal, planning post-deal implementation, and supporting execution. Partners will focus on financial impact, utilization and contribution, client impact and leadership. Contribute to Profitable Growth: Drive significant financial outcomes through signings and revenue targets Ensure sustained growth and profitability, managing margin expectations and backlog growth Support the identification, pursuit and conversion of a pipeline of business development opportunities Undertake scoping and fee negotiation on engagements while ensuring profitability and understanding and containing risk Apply consultative judgment to accurately scope work, negotiate fees, and draft Statements of Work (SOWs) that align with client needs and enable rapid delivery Leverage a proven track record of consulting and selling digital workplace services, managing large client portfolios and driving revenue growth Client Engagement: Build and maintain deep relationships with client CXOs and be seen as the 'go to' person and trusted advisor by senior executives Lead C-level client interactions and consulting initiatives, deliverables and outputs of a deal engagement Demonstrate credibility and experience to advise and deliver on complex consulting engagements Enhance client satisfaction as measured by Net Promoter Score (NPS) and new relationship development; secure client references Demonstrate a deep understanding of discovery, design, and deployment processes to guide clients through digital workplace transformations Anticipate and articulate future challenges in digital workplace services, including Copilot, agentic AI, and evolving office models, to position Kyndryl as a strategic partner Bring consulting experience—preferably in the SLED space—to tailor engagements that resonate with industry-specific needs and priorities Operational Excellence: Achieve individual and team utilization targets Lead the design of complex engagements and oversee delivery to ensure high performance and customer satisfaction Lead by example; foster a culture of continuous personal and professional development, encouraging curiosity and innovation while ensuring commercial focus and value-added execution Strategic Contribution: Drive Kyndryl’s delivery capability with new and existing clients by leading DWS-focused transformation programs, services and implementations centered on Collaboration, Virtualization, Contact Center, Employee Experience, and related DWS offerings Utilize industry and technology expertise to shape and drive the company’s strategic initiatives Align with Kyndryl’s strategic vision and contribute to its execution Drive external eminence and innovation, establishing a strong personal and organizational brand in the industry Proactively develop thought leadership and intellectual capital Kyndryl currently does not require employees to be fully vaccinated against COVID-19; however, if you are hired to work at a client, customer, or partner location, you may be required to show proof of vaccination to align with their policies. Those who believe they are eligible may apply for a medical or religious accommodation prior to the start of employment. Who You Are You’re good at what you do and possess the required experience to prove it. Equally important is a growth mindset; keen to drive personal and professional development. You are customer-focused and prioritize customer success. You’re open and borderless—naturally inclusive in how you work with others. Required Skills and Experience Candidates with consultative expertise to articulate Digital Workplace challenges and advise on strategies addressing trends like Copilot, Agentic AI, and the future of work are strongly encouraged to apply Experience in discovery, design, and deployment of Digital Workplace solutions using technologies including, but not limited to Microsoft M365, Intune, AVD, Copilot, Viva, ServiceNow ITSM, Amazon Connect, and Google Suite Extensive experience in client engagement and relationship management at the CXO level Demonstrable ability to build and commercialize relationships with senior executives Proven track record of leading and executing complex projects with multi-disciplinary teams in a consulting, corporate or public sector environment Expertise in mergers and acquisitions (M&A) integration within the Digital Workplace context would be a plus Effective financial acumen with experience in driving revenue growth and managing margins Experience of managing or supporting high-value business development activities with senior stakeholders Deep understanding of industry trends and technology Sound personal brand and presence in the State / Local Government, and/or Education spaces preferred Demonstrated ability to innovate and drive change The compensation range for the position in the U.S. is $159,240 to $286,560 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part-time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement. There is a different applicable compensation range for certain work locations: California: $175,080 to $343,920 Colorado: $159,240 to $286,560 New York City: $191,040 to $343,920 Washington: $175,080 to $315,240 Washington DC: $175,080 to $315,240 This position will be eligible for Kyndryl’s discretionary annual bonus program, subject to plan terms. A comprehensive benefits package is available. If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan instead of the annual discretionary bonus. Applications will be accepted on a rolling basis. Being You Diversity is a core value; we welcome people of all cultures, backgrounds, and experiences. Our Inclusion Networks support an equitable culture where everyone can bring their whole self to work. What You Can Expect With state-of-the-art resources and Fortune 100 clients, you will have opportunities to innovate, build capabilities, relationships, processes, and value. We offer benefits that support well-being, learning opportunities with certifications (Microsoft, Google, Amazon, Skillsoft, and more), and a platform for volunteering and giving back. We invest in you so that together we succeed. Get Referred! If you know someone at Kyndryl, select Employee Referral during application and enter your contact\'s Kyndryl email address. Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl complies with all fair employment practices regarding citizenship and immigration status.
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