Sodexo
Director of Client Retention & Engagement
Sodexo, Minneapolis, Minnesota, United States, 55400
Role Overview
As
Sodexo's Director of Client Retention & Engagement,
you will lead strategic efforts to retain and grow our Campus client portfolio by developing winning business solutions, building strong relationships, and driving financial performance. You’ll analyze client needs, craft compelling proposals, and collaborate across teams to deliver value and innovation. This role requires deep financial acumen, CRM expertise, and the ability to influence stakeholders at all levels. You’ll travel frequently (60%+), engage with clients and students, and ensure high-quality data and reporting to support retention and growth strategies. Employee will reside near a major airport in the territory: TX, OK, LA, MS, AR, MO, KS, NE, IA, IL, IN, MI, WI and MN. Incentives Commission plan, vehicle allowance What You'll Do
Manage a multi-year portfolio and develop retention strategies
Influence cross-functional teams without formal authority
Build and present winning proposals that drive client retention
Travel extensively to engage with clients, students, and leadership
Lead retention presentations and assist in contract development
Conduct cost-benefit and needs analyses to shape business solutions
Research market trends and competitor strategies
Ensure CRM data quality and reporting compliance
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire. What You Bring Proven success in client relations or sales, preferably in the Campus segment
Strong financial acumen and strategic thinking
Ability to read and respond to RFPs effectively
Excellent communication and relationship-building skills
Experience working with C-suite and senior leaders
Comfort with frequent travel (60%+)
CRM management expertise
Ability to manage conflict and influence without authority
Valid driver's license required
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements
Minimum Education Requirement: Bachelor's degree or equivalent experience Minimum Functional Experience: 7 years Location
US-IL-Chicago | US-TX-Dallas | US-MN-Minneapolis | US-KS-Wichita System ID
983534 Category
Sales Employment Status
Full-Time Exempt Posted Range
$101600 to $187990 Company : Segment Desc
CORPORATE STAFF Remote
#J-18808-Ljbffr
As
Sodexo's Director of Client Retention & Engagement,
you will lead strategic efforts to retain and grow our Campus client portfolio by developing winning business solutions, building strong relationships, and driving financial performance. You’ll analyze client needs, craft compelling proposals, and collaborate across teams to deliver value and innovation. This role requires deep financial acumen, CRM expertise, and the ability to influence stakeholders at all levels. You’ll travel frequently (60%+), engage with clients and students, and ensure high-quality data and reporting to support retention and growth strategies. Employee will reside near a major airport in the territory: TX, OK, LA, MS, AR, MO, KS, NE, IA, IL, IN, MI, WI and MN. Incentives Commission plan, vehicle allowance What You'll Do
Manage a multi-year portfolio and develop retention strategies
Influence cross-functional teams without formal authority
Build and present winning proposals that drive client retention
Travel extensively to engage with clients, students, and leadership
Lead retention presentations and assist in contract development
Conduct cost-benefit and needs analyses to shape business solutions
Research market trends and competitor strategies
Ensure CRM data quality and reporting compliance
What We Offer
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs
401(k) Plan with Matching Contributions
Paid Time Off and Company Holidays
Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire. What You Bring Proven success in client relations or sales, preferably in the Campus segment
Strong financial acumen and strategic thinking
Ability to read and respond to RFPs effectively
Excellent communication and relationship-building skills
Experience working with C-suite and senior leaders
Comfort with frequent travel (60%+)
CRM management expertise
Ability to manage conflict and influence without authority
Valid driver's license required
Who We Are
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & Requirements
Minimum Education Requirement: Bachelor's degree or equivalent experience Minimum Functional Experience: 7 years Location
US-IL-Chicago | US-TX-Dallas | US-MN-Minneapolis | US-KS-Wichita System ID
983534 Category
Sales Employment Status
Full-Time Exempt Posted Range
$101600 to $187990 Company : Segment Desc
CORPORATE STAFF Remote
#J-18808-Ljbffr