Recruiting From Scratch
Engineering Manager, Agent Software Engineer
Recruiting From Scratch, New York, New York, us, 10261
Title of Role:
Engineering Manager, Agent Software Engineering
Location:
New York City, NY Company Stage of Funding:
Series C ($200M+ raised; $1.5B valuation) Office Type:
Onsite – 5 Days a Week Salary:
$300,000 – $375,000 + Equity
Company Description Join one of the fastest-growing companies in the generative AI space. This client is a Series C venture-backed startup building cutting-edge technology that’s revolutionizing the customer support landscape. Their flagship platform deploys highly intelligent AI agents that deliver human-like responses across multiple channels — improving user satisfaction and scaling customer service efficiently. With over $200M raised and a valuation exceeding $1.5B, this is a rare opportunity to join a rocketship company at a pivotal stage of growth.
The company is actively expanding its engineering footprint in New York City, building on its West Coast foundations. You’ll join a passionate, high-performing team that values product ownership, rapid iteration, and solving hard technical problems.
What You Will Do
Lead and grow a team of software engineers focused on deploying conversational AI agents that serve millions of end-users.
Drive product development for core agent software features, delivering high-performance, scalable solutions in real-time environments.
Collaborate directly with customers to understand requirements, build solutions, and deploy enterprise-grade AI products.
Partner cross-functionally with research, product, and other engineering teams to drive the roadmap forward.
Foster a culture of technical excellence, ownership, and iterative improvement.
Champion mentorship, professional growth, and inclusivity across the team.
Occasionally travel to the San Francisco HQ, especially during onboarding or company-wide initiatives.
Ideal Candidate Background
1+ years of experience leading high-performing software engineering teams.
5+ years of hands-on software development experience.
Strong technical foundation in backend or full-stack engineering — experience with TypeScript and Python is highly preferred.
Prior experience at top-tier technology companies or fast-scaling startups.
Proven ability to coach engineers, manage performance, and support career development.
Comfortable in fast-paced, ambiguous startup environments and excited to build in a new office.
Preferred
Experience working with AI/ML products or in the customer support technology space.
Background in enterprise SaaS or platform engineering.
Familiarity with real-time systems and high-concurrency applications.
Exposure to building multi-tenant or enterprise-grade software systems.
Compensation and Benefits
Base Salary:
$300,000 – $375,000
Equity:
Competitive stock options
Comprehensive health, dental, and vision insurance
Generous PTO and holidays
Onsite perks in the NYC office
Opportunity to work on cutting-edge AI in a highly visible, high-impact role
Join a team on track to scale from 30 to 75+ engineers by year-end
This is a full-time opportunity for candidates authorized to work in the U.S. Visa sponsorship is available.
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Engineering Manager, Agent Software Engineering
Location:
New York City, NY Company Stage of Funding:
Series C ($200M+ raised; $1.5B valuation) Office Type:
Onsite – 5 Days a Week Salary:
$300,000 – $375,000 + Equity
Company Description Join one of the fastest-growing companies in the generative AI space. This client is a Series C venture-backed startup building cutting-edge technology that’s revolutionizing the customer support landscape. Their flagship platform deploys highly intelligent AI agents that deliver human-like responses across multiple channels — improving user satisfaction and scaling customer service efficiently. With over $200M raised and a valuation exceeding $1.5B, this is a rare opportunity to join a rocketship company at a pivotal stage of growth.
The company is actively expanding its engineering footprint in New York City, building on its West Coast foundations. You’ll join a passionate, high-performing team that values product ownership, rapid iteration, and solving hard technical problems.
What You Will Do
Lead and grow a team of software engineers focused on deploying conversational AI agents that serve millions of end-users.
Drive product development for core agent software features, delivering high-performance, scalable solutions in real-time environments.
Collaborate directly with customers to understand requirements, build solutions, and deploy enterprise-grade AI products.
Partner cross-functionally with research, product, and other engineering teams to drive the roadmap forward.
Foster a culture of technical excellence, ownership, and iterative improvement.
Champion mentorship, professional growth, and inclusivity across the team.
Occasionally travel to the San Francisco HQ, especially during onboarding or company-wide initiatives.
Ideal Candidate Background
1+ years of experience leading high-performing software engineering teams.
5+ years of hands-on software development experience.
Strong technical foundation in backend or full-stack engineering — experience with TypeScript and Python is highly preferred.
Prior experience at top-tier technology companies or fast-scaling startups.
Proven ability to coach engineers, manage performance, and support career development.
Comfortable in fast-paced, ambiguous startup environments and excited to build in a new office.
Preferred
Experience working with AI/ML products or in the customer support technology space.
Background in enterprise SaaS or platform engineering.
Familiarity with real-time systems and high-concurrency applications.
Exposure to building multi-tenant or enterprise-grade software systems.
Compensation and Benefits
Base Salary:
$300,000 – $375,000
Equity:
Competitive stock options
Comprehensive health, dental, and vision insurance
Generous PTO and holidays
Onsite perks in the NYC office
Opportunity to work on cutting-edge AI in a highly visible, high-impact role
Join a team on track to scale from 30 to 75+ engineers by year-end
This is a full-time opportunity for candidates authorized to work in the U.S. Visa sponsorship is available.
#J-18808-Ljbffr