Pattern
Overview
Are you obsessed with data, partner success, taking action, and changing the game? If you have hustle and a touch of nerd, come work with Pattern. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Patterns ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplacesincluding Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com. Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweeks Global Most Loved Workplaces. Director of Ecommerce - role summary
The Director of Ecommerce is responsible for leading all aspects of Patterns go-to-market strategies, with a primary focus on Amazon 1st Party (Vendor Central) marketplace management. Core responsibilities include overseeing partner relationships, managing joint business plans with Amazon, negotiating vendor agreements, resolving escalations, and setting the strategic direction for our 1P ecommerce initiatives. The role will guide the integration of SaaS solutions and Outcomes as a Service into marketplace strategies, working closely with Product and Technology teams to deliver scalable results. These duties extend across Amazon and select strategic marketplaces, including Walmart.com, Target.com, and others. This is a full time role that works a hybrid schedule (three days in office each week) based in our Lehi, Utah office. What is a day in the life of a Director of Ecommerce? Lead and mentor a team of 1520 Senior Ecommerce Managers and 2-3 Associate Directors, providing guidance to ensure successful management of brand partner portfolios. Oversee the performance and growth of all Pattern brand partner seller accounts managed by your team, comprising roughly 40-50 brands and ~ $500 million in revenue. Establish and maintain strong relationships with Amazon and brand partners, supporting vendor negotiations, joint business planning, and complex escalations. Assume responsibility for P&L performance of all managed brands. Partner cross-functionally with Product and Tech teams to optimize data flows, product features, and platform integrations. Lead quarterly and annual business review sessions with brand partners, communicating effectively with your team and external brand leadership. Oversee the development and execution of comprehensive ecommerce strategies for each brand partner, focusing on revenue growth and market expansion across online marketplaces. Serve as a thought leader with deep knowledge of Vendor Central capabilities, ecommerce business levers, and SaaS-driven solutions. Monitor key performance metrics and market trends to identify opportunities for process improvement and strategic optimization of ecommerce initiatives for brand partners. What will I need to thrive in this role?
Bachelor's degree in business, marketing, ecommerce, or a related field. 10+ years of experience in ecommerce management and .com commercial efforts, with a proven track record of driving revenue growth and market expansion for retail brands. In-depth knowledge of online marketplaces, most importantly Amazon (1P Vendor Central), as well as ecommerce best practices and trends. Retail background with an ecommerce brand is preferred but not required, to think from the standpoint of Patterns brand partners. Past strong leadership and team management skills, with experience managing cross-functional teams and developing high-performing talent. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal teams and external brand partners. Analytical mindset with proficiency in data analysis and interpretation to drive strategic decision-making. Ability to thrive in a fast-paced, dynamic environment with a proactive approach to problem-solving. Management consulting experience a plus. What does high performance look like?
Be agile and experimental, bringing new ideas and moving fast to achieve goals. Be self-driven, organized, and proactive, with high ethical standards. Love web analytics, attribution models, and stay up-to-date on latest trends. Follow through with all assignments in a timely manner. Give 100% to all tasks and projects you are given. Take full ownership of projects and follow through to completion. What is my potential for career growth?
Learn valuable skills in the Amazon platform, leadership, and marketplace strategy, and build relationships with department leaders at Pattern and brand executives. These skills can lead to career advancement within the company. Pattern is committed to developing talent and providing opportunities for growth. What does success look like in the first 30, 60, 90 days?
30 Days - Establish team structure with regular 1:1s and build strong relationships with team members, brand managers, and 1P brand partners. 60 Days - Hold regular strategy sessions to share valuable suggestions with 1P brand partners. 90 Days - Build and execute successful strategies and understand the nuances of 1P brand ecommerce needs. What is the team like?
The 1P Ecommerce team will report to you and you will report to the VP of Ecommerce (1P). The team is data-driven and results-oriented. You will collaborate with team members and work across departments to implement actionable solutions. We want individuals who are:
Game Changers: open-minded problem solvers who regularly reassess plans, attach realistic timelines, contribute profitably, and pursue process improvements. Data Fanatics: use data to understand problems and drive actionable solutions, tracking effects with data. Partner Obsessed: clearly communicate status to partners, listen to expectations, and deliver results that exceed them. Team of Doers: uplift teammates, take initiative, support improvements, and stay accountable to the team and partners. What is the hiring process?
Initial phone interview with Patterns talent acquisition team Video interview with a hiring manager Onsite interview with a panel of department leaders Professional reference checks Executive review How can I stand out as an applicant?
Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to explain how you can add value and be the best addition to the team Focus on mentioning how you would make a difference at Pattern Be prepared to discuss side projects related to data and analytics Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry. We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer benefits that include: Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred. Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr
Are you obsessed with data, partner success, taking action, and changing the game? If you have hustle and a touch of nerd, come work with Pattern. Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 46 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Patterns ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplacesincluding Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com. Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweeks Global Most Loved Workplaces. Director of Ecommerce - role summary
The Director of Ecommerce is responsible for leading all aspects of Patterns go-to-market strategies, with a primary focus on Amazon 1st Party (Vendor Central) marketplace management. Core responsibilities include overseeing partner relationships, managing joint business plans with Amazon, negotiating vendor agreements, resolving escalations, and setting the strategic direction for our 1P ecommerce initiatives. The role will guide the integration of SaaS solutions and Outcomes as a Service into marketplace strategies, working closely with Product and Technology teams to deliver scalable results. These duties extend across Amazon and select strategic marketplaces, including Walmart.com, Target.com, and others. This is a full time role that works a hybrid schedule (three days in office each week) based in our Lehi, Utah office. What is a day in the life of a Director of Ecommerce? Lead and mentor a team of 1520 Senior Ecommerce Managers and 2-3 Associate Directors, providing guidance to ensure successful management of brand partner portfolios. Oversee the performance and growth of all Pattern brand partner seller accounts managed by your team, comprising roughly 40-50 brands and ~ $500 million in revenue. Establish and maintain strong relationships with Amazon and brand partners, supporting vendor negotiations, joint business planning, and complex escalations. Assume responsibility for P&L performance of all managed brands. Partner cross-functionally with Product and Tech teams to optimize data flows, product features, and platform integrations. Lead quarterly and annual business review sessions with brand partners, communicating effectively with your team and external brand leadership. Oversee the development and execution of comprehensive ecommerce strategies for each brand partner, focusing on revenue growth and market expansion across online marketplaces. Serve as a thought leader with deep knowledge of Vendor Central capabilities, ecommerce business levers, and SaaS-driven solutions. Monitor key performance metrics and market trends to identify opportunities for process improvement and strategic optimization of ecommerce initiatives for brand partners. What will I need to thrive in this role?
Bachelor's degree in business, marketing, ecommerce, or a related field. 10+ years of experience in ecommerce management and .com commercial efforts, with a proven track record of driving revenue growth and market expansion for retail brands. In-depth knowledge of online marketplaces, most importantly Amazon (1P Vendor Central), as well as ecommerce best practices and trends. Retail background with an ecommerce brand is preferred but not required, to think from the standpoint of Patterns brand partners. Past strong leadership and team management skills, with experience managing cross-functional teams and developing high-performing talent. Excellent communication and interpersonal skills, with the ability to build and maintain relationships with internal teams and external brand partners. Analytical mindset with proficiency in data analysis and interpretation to drive strategic decision-making. Ability to thrive in a fast-paced, dynamic environment with a proactive approach to problem-solving. Management consulting experience a plus. What does high performance look like?
Be agile and experimental, bringing new ideas and moving fast to achieve goals. Be self-driven, organized, and proactive, with high ethical standards. Love web analytics, attribution models, and stay up-to-date on latest trends. Follow through with all assignments in a timely manner. Give 100% to all tasks and projects you are given. Take full ownership of projects and follow through to completion. What is my potential for career growth?
Learn valuable skills in the Amazon platform, leadership, and marketplace strategy, and build relationships with department leaders at Pattern and brand executives. These skills can lead to career advancement within the company. Pattern is committed to developing talent and providing opportunities for growth. What does success look like in the first 30, 60, 90 days?
30 Days - Establish team structure with regular 1:1s and build strong relationships with team members, brand managers, and 1P brand partners. 60 Days - Hold regular strategy sessions to share valuable suggestions with 1P brand partners. 90 Days - Build and execute successful strategies and understand the nuances of 1P brand ecommerce needs. What is the team like?
The 1P Ecommerce team will report to you and you will report to the VP of Ecommerce (1P). The team is data-driven and results-oriented. You will collaborate with team members and work across departments to implement actionable solutions. We want individuals who are:
Game Changers: open-minded problem solvers who regularly reassess plans, attach realistic timelines, contribute profitably, and pursue process improvements. Data Fanatics: use data to understand problems and drive actionable solutions, tracking effects with data. Partner Obsessed: clearly communicate status to partners, listen to expectations, and deliver results that exceed them. Team of Doers: uplift teammates, take initiative, support improvements, and stay accountable to the team and partners. What is the hiring process?
Initial phone interview with Patterns talent acquisition team Video interview with a hiring manager Onsite interview with a panel of department leaders Professional reference checks Executive review How can I stand out as an applicant?
Be prepared to talk about professional accomplishments with specific data to quantify examples Be ready to explain how you can add value and be the best addition to the team Focus on mentioning how you would make a difference at Pattern Be prepared to discuss side projects related to data and analytics Why should I work at Pattern?
Pattern offers big opportunities to make a difference in the ecommerce industry. We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer benefits that include: Unlimited PTO Paid Holidays Onsite Fitness Center Company Paid Life Insurance Casual Dress Code Competitive Pay Health, Vision, and Dental Insurance 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred. Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr