84.51
84.51 is a retail data science, insights and media company. We help The Kroger Co., consumer packaged goods companies, agencies, publishers and affiliates create more personalized and valuable experiences for shoppers across the path to purchase.
Powered by cutting-edge science, we utilize first-party retail data from more than 62 million U.S. households sourced through the Kroger Plus loyalty card program to fuel a more customer-centric journey using 84.51 Insights, 84.51 Loyalty Marketing and our retail media advertising solution, Kroger Precision Marketing.
Join us at 84.51!
LOCATION: Cincinnati / Chicago
COMPANY OVERVIEW:
84.51 knows customers, and we know how to connect you. Using a sophisticated, proprietary suite of tools and technology, we turn customer data into actionable knowledge. With unparalleled customer data and predictive analytics capabilities, we deliver personalized marketing strategies and ensure the best experience for customers of Kroger and more than 300 consumer-packaged-goods companies. We put the customer at the center of everything we do, resulting in a more dynamic, informed and personal approach to driving customer loyalty. SUMMARY
The
AI Hub and Gateway team at 84.51
is enabling access to industry and Kroger proprietary AI models, tools, services, and information for all internal employees. We strive to make AI easy, accessible, and available to data scientists and engineers, and to provide no-code tools and services for all 84.51 and Kroger users. As the
LEAD PRODUCT MANAGER
for the AI Hub, youll play a pivotal role in shaping how thousands of internal users across 84.51, KTD, and Kroger General Offices discover and leverage AI information and capabilities. Youll be responsible for setting the product vision, defining the roadmap, and prioritizing development and enhancements based on user feedback, competitive analysis, and engagement analytics, ensuring that our solution meets the diverse needs of both technical and business-focused users. Youll also be responsible for building and engaging an AI community of practice, helping users share projects and information across teams. Youll lead a talented cross-functional teamincluding UX designers, front end developers, and back end developersguiding them to deliver impactful features and improvements. Your passion for AI and user enablement will drive you to deeply understand our users workflows and challenges, championing solutions that maximize value and usability. Youll collaborate closely with stakeholders at all levels, communicating progress, gathering input, and aligning priorities to deliver business outcomes. This role requires strong product management expertise, an analytical mindset, and experience working with full stack development teams. You excel at balancing competing priorities, making data-driven decisions, and fostering a culture of continuous improvement. You thrive on feedback and are always seeking ways to elevate the user experience and accelerate adoption. Excellent communication and stakeholder management skills are essential, as youll be the bridge between users, your team, and leadership. Direct experience with AI products, user analytics, and internal enablement platforms is strongly preferred. RESPONSIBILITIES
Drive business value for the team by discovering, prioritizing, and shaping enhancements and new user experiences into the product roadmap, ensuring solutions align with user needs and organizational objectives. Leverage user engagement analytics, feedback, and performance metrics to inform product decisions, continuously optimizing the AI Hub to better meet user needs and deliver measurable business outcomes. Manage and maintain a visible and up-to-date product roadmap promoting transparency for the development team, stakeholders, and users. Clearly prioritize work into discrete releases to minimize user disruption and accelerate speed of value delivery Partner with cross-functional technical leads to translate the roadmap and product requirements into effective quarter/cycle/sprint plans that are ready for development and delivery. Outline clear product requirements and acceptance criteria to clearly communicate the definition of done for development teams. Conduct competitive analyses and evaluate build vs. buy decisions to ensure the AI Hub delivers best-in-class solutions that balance innovation, user experience, and total cost of ownership. Partner closely with UX designers to deeply understand the needs of a wide variety of user personas and job functions, ensuring the AI Hub delivers intuitive, relevant experiences for both technical and business users. Manage and communicate dependencies and risks. Build strong relationships with leadership and key stakeholders, effectively communicating product vision, progress, and priorities while gathering input to inform strategic decisions and ensure alignment across the organization. Develop and execute strategies to drive user adoption and engagement, leveraging training, communications, and feedback loops to maximize the impact and value of the AI Hub across the organization. Foster a culture of continuous improvement and learning within the team, encouraging experimentation and iteration to rapidly adapt to the fast-evolving landscape of AI and deliver innovative solutions that keep the AI Hub at the forefront of industry trends. Proactively identify, manage, and communicate product dependencies and risks across teams and initiatives, developing mitigation strategies to ensure timely delivery and minimize potential impacts to the AI Hubs roadmap and user experience. Re-imagine our user engagement model by developing and leading an AI Community of Practice QUALIFICATIONS, SKILLS, AND EXPERIENCE
Professional work experience in product management or product design for user experiences. Professional experience in managing technical and business stakeholders Skilled in a general technical acumen, able to efficiently converse with data scientists and software engineers and understand their development processes Skilled in managing cross-functional software development teams in an Agile environment Skilled in managing business priorities against design/user needs while delivering against product roadmaps Stakeholder management skills experienced in building and managing stakeholder relationships to influence and drive change. Problem solving, critical thinking and analytical skills Planning, organizational and time management skills Comfort with ambiguity remains confident, positive and resourceful in the face of ambiguity and unexpected results; recovers quickly from setbacks. Exhibits qualities of and have proven to be a great teammate Verbal and written communication skills, ability to translate between business and technical Technical acumen grasps the technical details to lead a team 4-6 years relevant experience Education: Bachelors degree or equivalent experience Pay Transparency and Benefits
The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation. Below is a list of some of the benefits we offer our associates: Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit. Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you. Happiness: Hybrid work environment. Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances. Pay Range
$121,000 - $201,250 USD Create a Job Alert Interested in building your career at 84.51 ? Get future opportunities sent straight to your email. Apply for this job
indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Location (City) Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Select... Select... Start date year End date month Select... End date year What is your current permanent address? * What state do you permanently reside in? * Select... Which work location would you prefer? * Chicago, IL New York, NY Portland, OR Location options vary by role and are stated in each job posting. Our Headquarters are in Cincinnati, OH. We also have hubs in Chicago, Deerfield, New York and Portland. Not all roles are open in all locations. We have an in-office expectation for Monday-Thursday with the option to work remote on Fridays (may vary by role) and candidates must live in one of our hub locations or be willing to relocate (relocation assistance is provided). Please select one of the following that applies: * Select... How did you first learn about 84.51 and this position? * Why are you interested in 84.51 and this position? * What knowledge and skills do you bring to 84.51 to enable you for success? * Who is your current employer? * Have you ever been employed by 84.51? * Select... Are you or have you ever been employed by dunnhumby? * Select... Are you or have you ever been employed by Kroger Co.? * Select... If your current employer is the Kroger Family of Companies, please list what department you are currently in, who your manager is, and state whether you've informed your manager of your application or not.Please input N/A if you do not currently work for Kroger. Are you bound by any commitments, contracts or agreements with your current or former employer(s) that might affect your employment with 84.51? * Select... Are you legally authorized to work in the U.S.? Proof of eligibility will be required before you can be employed. * Select... Will you now or in the future require sponsorship for employment visa status (e.g. H1B status)? * Select... If you currently hold a visa, what type do you hold? * Select... Individuals who have questions about this Applicant Notice should contact 84.51 by using the Contact Us link at the bottom of our homepage atwww.8451.com . The essential functions of this position have been listed in the job posting. Can you perform the essential functions of the position for which you are applying as they are listed in the job posting with or without reasonable accommodation? * Select... 84.51 Demographic Questions
Together, we are stronger and can achieve more
At 84.51, we believe a diverse and inclusive work environment is essential to the work we do as a data science company. Just as no two Kroger customers are alike, no two 84.51 associates are alike. We understand the importance of fostering an inclusive culture: to encourage our associates to bring their authentic selves to work embracing who they are and celebrating what they can become.
We continually strive to ensure 84.51 is a place where all people feel like they belong, are respected and valued regardless of who they are, where they are from and what experiences theyve had. By meeting our 3-year D&I roadmap goals and commitments, we will continue our journey towards becoming a destination for diverse, driven, and authentic minds.
Your responses will be used (in aggregate only) to help us identifyareas of improvement in our process.
Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.
Which ethnicities describe you? Select all that apply. * Select... How do you currently describe your gender identity? * Select... Do you consider yourself a member of the Lesbian, Gay or Bisexual (LGB) community? * Select... Do you identify as a military veteran or service member? * Select... #J-18808-Ljbffr
84.51 knows customers, and we know how to connect you. Using a sophisticated, proprietary suite of tools and technology, we turn customer data into actionable knowledge. With unparalleled customer data and predictive analytics capabilities, we deliver personalized marketing strategies and ensure the best experience for customers of Kroger and more than 300 consumer-packaged-goods companies. We put the customer at the center of everything we do, resulting in a more dynamic, informed and personal approach to driving customer loyalty. SUMMARY
The
AI Hub and Gateway team at 84.51
is enabling access to industry and Kroger proprietary AI models, tools, services, and information for all internal employees. We strive to make AI easy, accessible, and available to data scientists and engineers, and to provide no-code tools and services for all 84.51 and Kroger users. As the
LEAD PRODUCT MANAGER
for the AI Hub, youll play a pivotal role in shaping how thousands of internal users across 84.51, KTD, and Kroger General Offices discover and leverage AI information and capabilities. Youll be responsible for setting the product vision, defining the roadmap, and prioritizing development and enhancements based on user feedback, competitive analysis, and engagement analytics, ensuring that our solution meets the diverse needs of both technical and business-focused users. Youll also be responsible for building and engaging an AI community of practice, helping users share projects and information across teams. Youll lead a talented cross-functional teamincluding UX designers, front end developers, and back end developersguiding them to deliver impactful features and improvements. Your passion for AI and user enablement will drive you to deeply understand our users workflows and challenges, championing solutions that maximize value and usability. Youll collaborate closely with stakeholders at all levels, communicating progress, gathering input, and aligning priorities to deliver business outcomes. This role requires strong product management expertise, an analytical mindset, and experience working with full stack development teams. You excel at balancing competing priorities, making data-driven decisions, and fostering a culture of continuous improvement. You thrive on feedback and are always seeking ways to elevate the user experience and accelerate adoption. Excellent communication and stakeholder management skills are essential, as youll be the bridge between users, your team, and leadership. Direct experience with AI products, user analytics, and internal enablement platforms is strongly preferred. RESPONSIBILITIES
Drive business value for the team by discovering, prioritizing, and shaping enhancements and new user experiences into the product roadmap, ensuring solutions align with user needs and organizational objectives. Leverage user engagement analytics, feedback, and performance metrics to inform product decisions, continuously optimizing the AI Hub to better meet user needs and deliver measurable business outcomes. Manage and maintain a visible and up-to-date product roadmap promoting transparency for the development team, stakeholders, and users. Clearly prioritize work into discrete releases to minimize user disruption and accelerate speed of value delivery Partner with cross-functional technical leads to translate the roadmap and product requirements into effective quarter/cycle/sprint plans that are ready for development and delivery. Outline clear product requirements and acceptance criteria to clearly communicate the definition of done for development teams. Conduct competitive analyses and evaluate build vs. buy decisions to ensure the AI Hub delivers best-in-class solutions that balance innovation, user experience, and total cost of ownership. Partner closely with UX designers to deeply understand the needs of a wide variety of user personas and job functions, ensuring the AI Hub delivers intuitive, relevant experiences for both technical and business users. Manage and communicate dependencies and risks. Build strong relationships with leadership and key stakeholders, effectively communicating product vision, progress, and priorities while gathering input to inform strategic decisions and ensure alignment across the organization. Develop and execute strategies to drive user adoption and engagement, leveraging training, communications, and feedback loops to maximize the impact and value of the AI Hub across the organization. Foster a culture of continuous improvement and learning within the team, encouraging experimentation and iteration to rapidly adapt to the fast-evolving landscape of AI and deliver innovative solutions that keep the AI Hub at the forefront of industry trends. Proactively identify, manage, and communicate product dependencies and risks across teams and initiatives, developing mitigation strategies to ensure timely delivery and minimize potential impacts to the AI Hubs roadmap and user experience. Re-imagine our user engagement model by developing and leading an AI Community of Practice QUALIFICATIONS, SKILLS, AND EXPERIENCE
Professional work experience in product management or product design for user experiences. Professional experience in managing technical and business stakeholders Skilled in a general technical acumen, able to efficiently converse with data scientists and software engineers and understand their development processes Skilled in managing cross-functional software development teams in an Agile environment Skilled in managing business priorities against design/user needs while delivering against product roadmaps Stakeholder management skills experienced in building and managing stakeholder relationships to influence and drive change. Problem solving, critical thinking and analytical skills Planning, organizational and time management skills Comfort with ambiguity remains confident, positive and resourceful in the face of ambiguity and unexpected results; recovers quickly from setbacks. Exhibits qualities of and have proven to be a great teammate Verbal and written communication skills, ability to translate between business and technical Technical acumen grasps the technical details to lead a team 4-6 years relevant experience Education: Bachelors degree or equivalent experience Pay Transparency and Benefits
The stated salary range represents the entire span applicable across all geographic markets from lowest to highest. Actual salary offers will be determined by multiple factors including but not limited to geographic location, relevant experience, knowledge, skills, other job-related qualifications, and alignment with market data and cost of labor. In addition to salary, this position is also eligible for variable compensation. Below is a list of some of the benefits we offer our associates: Health: Medical: with competitive plan designs and support for self-care, wellness and mental health. Dental: with in-network and out-of-network benefit. Vision: with in-network and out-of-network benefit. Wealth: 401(k) with Roth option and matching contribution. Health Savings Account with matching contribution (requires participation in qualifying medical plan). AD&D and supplemental insurance options to help ensure additional protection for you. Happiness: Hybrid work environment. Paid time off with flexibility to meet your life needs, including 5 weeks of vacation time, 7 health and wellness days, 3 floating holidays, as well as 6 company-paid holidays per year. Paid leave for maternity, paternity and family care instances. Pay Range
$121,000 - $201,250 USD Create a Job Alert Interested in building your career at 84.51 ? Get future opportunities sent straight to your email. Apply for this job
indicates a required field First Name * Last Name * Preferred First Name Email * Phone * Location (City) Resume/CV * Enter manually Accepted file types: pdf, doc, docx, txt, rtf Enter manually Accepted file types: pdf, doc, docx, txt, rtf Education School * Select... Degree * Select... Select... Select... Start date year End date month Select... End date year What is your current permanent address? * What state do you permanently reside in? * Select... Which work location would you prefer? * Chicago, IL New York, NY Portland, OR Location options vary by role and are stated in each job posting. Our Headquarters are in Cincinnati, OH. We also have hubs in Chicago, Deerfield, New York and Portland. Not all roles are open in all locations. We have an in-office expectation for Monday-Thursday with the option to work remote on Fridays (may vary by role) and candidates must live in one of our hub locations or be willing to relocate (relocation assistance is provided). Please select one of the following that applies: * Select... How did you first learn about 84.51 and this position? * Why are you interested in 84.51 and this position? * What knowledge and skills do you bring to 84.51 to enable you for success? * Who is your current employer? * Have you ever been employed by 84.51? * Select... Are you or have you ever been employed by dunnhumby? * Select... Are you or have you ever been employed by Kroger Co.? * Select... If your current employer is the Kroger Family of Companies, please list what department you are currently in, who your manager is, and state whether you've informed your manager of your application or not.Please input N/A if you do not currently work for Kroger. Are you bound by any commitments, contracts or agreements with your current or former employer(s) that might affect your employment with 84.51? * Select... Are you legally authorized to work in the U.S.? Proof of eligibility will be required before you can be employed. * Select... Will you now or in the future require sponsorship for employment visa status (e.g. H1B status)? * Select... If you currently hold a visa, what type do you hold? * Select... Individuals who have questions about this Applicant Notice should contact 84.51 by using the Contact Us link at the bottom of our homepage atwww.8451.com . The essential functions of this position have been listed in the job posting. Can you perform the essential functions of the position for which you are applying as they are listed in the job posting with or without reasonable accommodation? * Select... 84.51 Demographic Questions
Together, we are stronger and can achieve more
At 84.51, we believe a diverse and inclusive work environment is essential to the work we do as a data science company. Just as no two Kroger customers are alike, no two 84.51 associates are alike. We understand the importance of fostering an inclusive culture: to encourage our associates to bring their authentic selves to work embracing who they are and celebrating what they can become.
We continually strive to ensure 84.51 is a place where all people feel like they belong, are respected and valued regardless of who they are, where they are from and what experiences theyve had. By meeting our 3-year D&I roadmap goals and commitments, we will continue our journey towards becoming a destination for diverse, driven, and authentic minds.
Your responses will be used (in aggregate only) to help us identifyareas of improvement in our process.
Your responses will not be associated with your specific application and will not in any way be used in the hiring decision.
Which ethnicities describe you? Select all that apply. * Select... How do you currently describe your gender identity? * Select... Do you consider yourself a member of the Lesbian, Gay or Bisexual (LGB) community? * Select... Do you identify as a military veteran or service member? * Select... #J-18808-Ljbffr