New England Safety Systems, Inc
Security Systems Manager - Fire Alarm & Security Systems
New England Safety Systems, Inc, Taunton, Massachusetts, us, 02780
Overview
We''re hiring a hands-on Service Manager to lead our field service operations. This is a working leadership role ideal for a licensed Journeyman or Class D Electrician who understands fire and security systems and wants to take their career to the next level. Youll oversee a team of coordinators and technicians, handle scheduling and quality control, and remain involved in fieldwork when neededespecially for escalated service calls, complex deficiencies, or troubleshooting. Responsibilities
Lead and supervise field service technicians across multiple job sites Oversee and support service and inspection coordinators Review service requests, schedule dispatches, and oversee workload distribution Oversee system inspections, testing, troubleshooting, and repair as needed Ensure all work complies with NEC, NFPA, state, and local codes Communicate with clients on deficiencies, quotes, and contract recommendations Coordinate with the estimating team on parts, scopes, and timelines Train and mentor techs on service protocols and equipment standards Maintain documentation of service calls, inspections, and repairs in CRM Requirements
Valid Class D Electrician License or Journeyman Electrician License (NH/MA/ME/CT preferred) Licensure in multiple New England states is a major plusindustry pros know the value of that flexibility 35+ years of experience in fire alarm, security, or low-voltage service Ability to lead and coordinate service crews across territories Proficiency with troubleshooting fire panels, CCTV, access, and burglar systems Clean driving record and ability to pass background/drug screening Strong organizational and customer-facing communication skills Bonus
NICET certifications Experience working with Eagle Eye, Brivo, PTI Experience quoting deficiencies and building service proposals Background working with Honeywell, Silent Knight, Notifier, or similar Fire Alarm systems Familiarity with inspection report generation or CRM documentation Compensation & Perks
401(k) with company match Medical, Dental, and Vision insurance Paid vacation, holidays, and sick time Stable year-round work with a respected regional company Leadership role with long-term advancement potential Company
New England Safety Systems Inc. is a Taunton, Massachusetts-based full-service commercial, residential, and industrial fire and burglar alarm installation company. We offer design, installation, maintenance, and repair of safety, security, and fire protection systems for commercial and industrial clients. We value respect for our employees and long-term relationships with our customers based on trust, loyalty, and service. We provide systems for security, fire, access control, video surveillance, 24/7 UL-listed central station monitoring, and all electrical needs. #J-18808-Ljbffr
We''re hiring a hands-on Service Manager to lead our field service operations. This is a working leadership role ideal for a licensed Journeyman or Class D Electrician who understands fire and security systems and wants to take their career to the next level. Youll oversee a team of coordinators and technicians, handle scheduling and quality control, and remain involved in fieldwork when neededespecially for escalated service calls, complex deficiencies, or troubleshooting. Responsibilities
Lead and supervise field service technicians across multiple job sites Oversee and support service and inspection coordinators Review service requests, schedule dispatches, and oversee workload distribution Oversee system inspections, testing, troubleshooting, and repair as needed Ensure all work complies with NEC, NFPA, state, and local codes Communicate with clients on deficiencies, quotes, and contract recommendations Coordinate with the estimating team on parts, scopes, and timelines Train and mentor techs on service protocols and equipment standards Maintain documentation of service calls, inspections, and repairs in CRM Requirements
Valid Class D Electrician License or Journeyman Electrician License (NH/MA/ME/CT preferred) Licensure in multiple New England states is a major plusindustry pros know the value of that flexibility 35+ years of experience in fire alarm, security, or low-voltage service Ability to lead and coordinate service crews across territories Proficiency with troubleshooting fire panels, CCTV, access, and burglar systems Clean driving record and ability to pass background/drug screening Strong organizational and customer-facing communication skills Bonus
NICET certifications Experience working with Eagle Eye, Brivo, PTI Experience quoting deficiencies and building service proposals Background working with Honeywell, Silent Knight, Notifier, or similar Fire Alarm systems Familiarity with inspection report generation or CRM documentation Compensation & Perks
401(k) with company match Medical, Dental, and Vision insurance Paid vacation, holidays, and sick time Stable year-round work with a respected regional company Leadership role with long-term advancement potential Company
New England Safety Systems Inc. is a Taunton, Massachusetts-based full-service commercial, residential, and industrial fire and burglar alarm installation company. We offer design, installation, maintenance, and repair of safety, security, and fire protection systems for commercial and industrial clients. We value respect for our employees and long-term relationships with our customers based on trust, loyalty, and service. We provide systems for security, fire, access control, video surveillance, 24/7 UL-listed central station monitoring, and all electrical needs. #J-18808-Ljbffr