AMPLITUDE
Product Analytics Strategist (Customer Success) - LATAM
AMPLITUDE, Fort Lauderdale, Florida, us, 33336
Overview
Product Analytics Strategist (Customer Success) - LATAM Join to apply for the Product Analytics Strategist (Customer Success) - LATAM role at Amplitude. Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,300 customers rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2s Summer 2025 Report. Learn how to optimize your digital products and business at amplitude.com. Amplitudes commitment to diversity, equity & inclusion (DEI) and our approach to growth mindset, ownership, and humility shape how we work and how we support customers and partners. Role & Team
This is a client-facing Product Analytics role embedded with our Customer Success team. Prior Customer Success experience is a plus but not requiredwell train you on our Customer Success playbooks. This role requires fluent business Spanish and strong technical acumen. Locations:
Preferred locations are Texas, Georgia, or South Florida for the right candidate. What Youll Do
Partner with customers Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics. Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using Amplitude to inform product decisions, roadmaps, and experimentation. Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities. Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion. Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives. Codify best practices and playbooks customers can use to scale evidence-based product development.
What Youll Bring
5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments. Hands-on experience with product analytics (Amplitude, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions. Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation. Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact. A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes. Fluent business Spanish (required). Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams. Exceptional communication skillsable to turn complex analysis into concise recommendations for senior audiences.
AI Skills
(Preferred, not required) Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI. Comfort experimenting with model APIs is a plus. Travel Requirements
Up to 5-10 days per month. EEO Notice
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice. Important Security Note
Staying Safe - Protect Yourself From Recruitment Fraud. We will never ask for financial information or payment, or for personal information such as bank account numbers during the application or interview process. Any emails from the Amplitude recruiting team will come from an amplitude.com email address. Please exercise caution if something seems suspicious. #J-18808-Ljbffr
Product Analytics Strategist (Customer Success) - LATAM Join to apply for the Product Analytics Strategist (Customer Success) - LATAM role at Amplitude. Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,300 customers rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2s Summer 2025 Report. Learn how to optimize your digital products and business at amplitude.com. Amplitudes commitment to diversity, equity & inclusion (DEI) and our approach to growth mindset, ownership, and humility shape how we work and how we support customers and partners. Role & Team
This is a client-facing Product Analytics role embedded with our Customer Success team. Prior Customer Success experience is a plus but not requiredwell train you on our Customer Success playbooks. This role requires fluent business Spanish and strong technical acumen. Locations:
Preferred locations are Texas, Georgia, or South Florida for the right candidate. What Youll Do
Partner with customers Product, Analytics, and Growth teams to set strategy, define goals, and execute plans that move key product metrics. Advise senior stakeholders (CPOs, VPs of Product, Heads of Analytics) on using Amplitude to inform product decisions, roadmaps, and experimentation. Lead strategic business reviews and deep-dive analytics sessions that demonstrate impact and uncover new growth opportunities. Translate product usage and health signals into clear, actionable recommendations that improve retention, activation, and conversion. Collaborate with Sales, Product, and Services to channel customer feedback into product enhancements and adoption initiatives. Codify best practices and playbooks customers can use to scale evidence-based product development.
What Youll Bring
5+ years in Product Management, Growth, or Product Analytics roles within SaaS or digital-first environments. Hands-on experience with product analytics (Amplitude, Mixpanel, Google Analytics, Heap, etc.) to guide strategy and decisions. Proven ability to drive core product metrics (activation, retention, conversion) through analytics-driven prioritization and rapid experimentation. Delivered measurable growth by aligning roadmap bets to a clear KPI tree and rigorously instrumenting impact. A track record of defining strategy, prioritizing roadmaps, and delivering business outcomes. Fluent business Spanish (required). Strong technical acumen (required): comfortable discussing product analytics concepts (events, properties, cohorts), basic experimentation, and practical implementation considerations; quick to learn new tools and collaborate effectively with engineering and data teams. Exceptional communication skillsable to turn complex analysis into concise recommendations for senior audiences.
AI Skills
(Preferred, not required) Familiarity with modern AI/LLM models and capabilities; ability to spot pragmatic product use cases and define success metrics; awareness of data privacy and responsible AI. Comfort experimenting with model APIs is a plus. Travel Requirements
Up to 5-10 days per month. EEO Notice
Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice. Important Security Note
Staying Safe - Protect Yourself From Recruitment Fraud. We will never ask for financial information or payment, or for personal information such as bank account numbers during the application or interview process. Any emails from the Amplitude recruiting team will come from an amplitude.com email address. Please exercise caution if something seems suspicious. #J-18808-Ljbffr