Ritter Center
ABOUT RITTER CENTER:
For over 40 years, Ritter Center has been dedicated to preventing and resolving homelessness and improving the health, dignity, and well-being of people living in poverty in Marin.
When you join Ritter Center, you join a highly trained staff that combines national clinical best practices with a whole-person care approach to solving each person's medical and mental health, housing, and food needs.
We are growing to meet the needs of our community. We are looking for staff who are ready for a career with a mission-driven organization, want to be valued, have diverse experience, and have compassion. If this sounds like you, we would love to have you join us!
CURRENT OPENING:
Patient Navigator, Bilingual
Full Time (40 hours weekly), Non-Exempt position .
Time
delimited
position,
initial
grant
funding
available
through
August 2026
Hourly Compensation:
$29.00/hour plus 6% Bilingual Differential
All positions at Ritter Center require a background check and Livescan fingerprinting.
Please visit our jobs page on our
website
for a complete list of our employee benefits.
Ritter Center is currently recruiting a Bilingual Patient Navigator for our Case Management Team. This full-time, non-exempt position reports to the Program Manager, Case Management, based in San Rafael, CA; the role
operates out of our main Campus.
Please find the full job description below.
The Patient Navigator, Bilingual Spanish, plays a vital role at Ritter Center's health campus, assisting Marin County's most vulnerable populations in accessing medical care, behavioral health care, and case management services, including financial assistance, housing, shelter, and representative payee services. This position is ideal for someone passionate about patient care, equitable health care access, and skilled in assisting underserved individuals. The qualified applicant for this role excels in a dynamic position, demonstrating high levels of patience and compassion.
The Patient Navigator, Bilingual Spanish provides personalized assistance to patients to facilitate access to quality medical care and other essential social services. This position will work in close proximity with other frontline staff to conduct needs-based assessments and direct them to the appropriate department. A primary responsibility will be ensuring that patients are informed of potential care options based on all services offered by Ritter Center. This position requires a strong interest in improving health outcomes, effective communication with diverse patients and staff, and ideally, a background in public health, case management, or social work. The successful candidate exhibits a strong customer service orientation, a proactive approach in finding solutions and resources to improve access and thrives in working autonomously with minimal support as needed. They are motivated by a dedication to enhancing health outcomes and promoting equity.
Essential Functions and Responsibilities
• Screen new and existing patients to determine current health and social service needs.
• Respond to patient inquiries and assist with the completion of paperwork.
• Provide referrals and ensure linkage with services and resources provided by Ritter Center and other Safety Net providers throughout Marin County.
• Identify patient barriers to care, such as transportation, insurance, and language, and refer patients to internal resources to support engagement.
• Educate patients on accessing services at Ritter Center, providing counsel to alleviate anxiety and fear.
• Develop familiarity with department teams and staff changes to effectively direct clients to service providers.
• Primary responsibility includes assisting clients in completing Ritter's Client Registration form and maintaining accurate client information continuously.
• Regularly update client profiles in Ritter's required multiple data systems.
• Collaborate with Patient Accounts Billing/Benefits Manager to support enrollment or maintenance of patient Medi-Cal status.
• Attend trainings and learning opportunities that expand content knowledge and best practices.
• Perform other duties as assigned.
Qualifications
• Per our Federally Qualified Healthcare Center (FQHC) requirements, employment at Ritter Center requires compliance with being able to produce a negative TB test prior to the start of employment, as well as being vaccinated against COVID-19 (unless applying for an exemption) per the August 5th State Public Order for Healthcare Facilities, providers, and employees
• Associate or Bachelor's degree in a relevant field or relevant work experience
equivalent
• 1-2 years of experience with health care, behavioral health care, and/or social
services
• Spanish language ability to speak, listen, read, and write
• Experience working closely with low-income, unhoused, substance abuse, and other
vulnerable populations.
• Proficiency with computers, including word processing, and the ability to learn new programs independently
• High proficiency in database management
• Strong communication skills with diverse populations
• Solid relationship-building and interpersonal skills
• Excellent coordination skills, including multitasking and setting priorities on work assignments
• Demonstrated awareness and value of cultural competence.
• Experience in or with a Federally Qualified Health Center (FQHC)
Employment Practices : Ritter Center is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
Salary Description
$29.00/hour plus 6% Bilingual Differential
For over 40 years, Ritter Center has been dedicated to preventing and resolving homelessness and improving the health, dignity, and well-being of people living in poverty in Marin.
When you join Ritter Center, you join a highly trained staff that combines national clinical best practices with a whole-person care approach to solving each person's medical and mental health, housing, and food needs.
We are growing to meet the needs of our community. We are looking for staff who are ready for a career with a mission-driven organization, want to be valued, have diverse experience, and have compassion. If this sounds like you, we would love to have you join us!
CURRENT OPENING:
Patient Navigator, Bilingual
Full Time (40 hours weekly), Non-Exempt position .
Time
delimited
position,
initial
grant
funding
available
through
August 2026
Hourly Compensation:
$29.00/hour plus 6% Bilingual Differential
All positions at Ritter Center require a background check and Livescan fingerprinting.
Please visit our jobs page on our
website
for a complete list of our employee benefits.
Ritter Center is currently recruiting a Bilingual Patient Navigator for our Case Management Team. This full-time, non-exempt position reports to the Program Manager, Case Management, based in San Rafael, CA; the role
operates out of our main Campus.
Please find the full job description below.
The Patient Navigator, Bilingual Spanish, plays a vital role at Ritter Center's health campus, assisting Marin County's most vulnerable populations in accessing medical care, behavioral health care, and case management services, including financial assistance, housing, shelter, and representative payee services. This position is ideal for someone passionate about patient care, equitable health care access, and skilled in assisting underserved individuals. The qualified applicant for this role excels in a dynamic position, demonstrating high levels of patience and compassion.
The Patient Navigator, Bilingual Spanish provides personalized assistance to patients to facilitate access to quality medical care and other essential social services. This position will work in close proximity with other frontline staff to conduct needs-based assessments and direct them to the appropriate department. A primary responsibility will be ensuring that patients are informed of potential care options based on all services offered by Ritter Center. This position requires a strong interest in improving health outcomes, effective communication with diverse patients and staff, and ideally, a background in public health, case management, or social work. The successful candidate exhibits a strong customer service orientation, a proactive approach in finding solutions and resources to improve access and thrives in working autonomously with minimal support as needed. They are motivated by a dedication to enhancing health outcomes and promoting equity.
Essential Functions and Responsibilities
• Screen new and existing patients to determine current health and social service needs.
• Respond to patient inquiries and assist with the completion of paperwork.
• Provide referrals and ensure linkage with services and resources provided by Ritter Center and other Safety Net providers throughout Marin County.
• Identify patient barriers to care, such as transportation, insurance, and language, and refer patients to internal resources to support engagement.
• Educate patients on accessing services at Ritter Center, providing counsel to alleviate anxiety and fear.
• Develop familiarity with department teams and staff changes to effectively direct clients to service providers.
• Primary responsibility includes assisting clients in completing Ritter's Client Registration form and maintaining accurate client information continuously.
• Regularly update client profiles in Ritter's required multiple data systems.
• Collaborate with Patient Accounts Billing/Benefits Manager to support enrollment or maintenance of patient Medi-Cal status.
• Attend trainings and learning opportunities that expand content knowledge and best practices.
• Perform other duties as assigned.
Qualifications
• Per our Federally Qualified Healthcare Center (FQHC) requirements, employment at Ritter Center requires compliance with being able to produce a negative TB test prior to the start of employment, as well as being vaccinated against COVID-19 (unless applying for an exemption) per the August 5th State Public Order for Healthcare Facilities, providers, and employees
• Associate or Bachelor's degree in a relevant field or relevant work experience
equivalent
• 1-2 years of experience with health care, behavioral health care, and/or social
services
• Spanish language ability to speak, listen, read, and write
• Experience working closely with low-income, unhoused, substance abuse, and other
vulnerable populations.
• Proficiency with computers, including word processing, and the ability to learn new programs independently
• High proficiency in database management
• Strong communication skills with diverse populations
• Solid relationship-building and interpersonal skills
• Excellent coordination skills, including multitasking and setting priorities on work assignments
• Demonstrated awareness and value of cultural competence.
• Experience in or with a Federally Qualified Health Center (FQHC)
Employment Practices : Ritter Center is an Equal Opportunity institution and does not discriminate against any person in employment or in admission, treatment, or participation in its programs and benefits on the basis of race, religion, color, gender, age, national origin, physical or mental disability, genetic information, veteran's status, marital status, gender identity and expression, sexual orientation, or any other status protected by applicable law.
Salary Description
$29.00/hour plus 6% Bilingual Differential