Barbour Orthopaedics
Bi-lingual Front Desk Associate
Barbour Orthopaedics, Marietta, Georgia, United States, 30064
At Barbour Orthopaedics and Spine, our mission is simple, to maintain an unwavering commitment to providing safe and effective treatments with a friendly, supportive attitude. We are a rapidly growing practice with six locations throughout the Atlanta metro area. Currently we have an immediate opening for a Front Desk Associate.
The Front Desk Associate is responsible for maintaining all front desk activities while providing excellent customer services to patients and guests. The ideal candidate is someone who is energetic, compassionate and excellent at multi-tasking.
Key Responsibilities:
Greet patients warmly, manage check-in and check-out processes, and ensure a positive patient experience. Schedule appointments, confirm patient visits, and coordinate with the clinical team to ensure smooth office flow. Answer phone calls, respond to patient inquiries, and handle email correspondence promptly and professionally. Verify insurance coverage, process payments, and assist with billing inquiries. Maintain accurate patient records and ensure compliance with HIPAA regulations. Multitask efficiently, handling front desk duties while supporting the team with administrative tasks as needed. MINIMUM QUALFIICATIONS:
High school diploma or GED certification Minimum of six (6) months customer service experience. Excellent communication skills. Proficient in Microsoft Excel and Word PREFERRED QUALIFICATIONS:
Front desk experience in a healthcare or medical office setting Bilingual, preferably Spanish or Korean speaking Experience with EMR/HER systems
Why Work for Us?
We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, and 401K with company match!
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
The Front Desk Associate is responsible for maintaining all front desk activities while providing excellent customer services to patients and guests. The ideal candidate is someone who is energetic, compassionate and excellent at multi-tasking.
Key Responsibilities:
Greet patients warmly, manage check-in and check-out processes, and ensure a positive patient experience. Schedule appointments, confirm patient visits, and coordinate with the clinical team to ensure smooth office flow. Answer phone calls, respond to patient inquiries, and handle email correspondence promptly and professionally. Verify insurance coverage, process payments, and assist with billing inquiries. Maintain accurate patient records and ensure compliance with HIPAA regulations. Multitask efficiently, handling front desk duties while supporting the team with administrative tasks as needed. MINIMUM QUALFIICATIONS:
High school diploma or GED certification Minimum of six (6) months customer service experience. Excellent communication skills. Proficient in Microsoft Excel and Word PREFERRED QUALIFICATIONS:
Front desk experience in a healthcare or medical office setting Bilingual, preferably Spanish or Korean speaking Experience with EMR/HER systems
Why Work for Us?
We offer competitive pay, paid holidays, comprehensive benefit package, paid time off, and 401K with company match!
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.