Senior Restoration Supervisor
As the front-line representative of the SERVPRO brand, the Senior Restoration Supervisor demonstrates the company's Here to Help commitment to customers and clients. This is done by coordinating, monitoring, and performing work activities on projects to successfully fulfill service needs and facilitate a positive customer experience.
Key Responsibilities
Coordinate, oversee, and perform restoration processes as scheduled and ensure quality control
Manage the customer and client experience and overall project satisfaction Communicate clear expectations to restoration technicians and supervise their activities
Thoroughly document restoration projects support the services provided
Manage labor, equipment, and supply usage on assigned projects
Communicate progress, problems, and important updates with internal team members
Verify all safety protocols are established and followed for workplace safety
Perform daily, weekly, and monthly vehicle and equipment maintenance, as assigned
Coach and train restoration technicians
Position Requirements
High school diploma/GED
Valid driver's license
At least 3 years of experience in cleaning, restoration, or construction
IICRC certification
Skills/Physical Demands/Competencies
Ability to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance
Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
Ability to repetitively push/pull/lift/carry objects
Ability to work with/around cleaning agents
Each SERVPRO Franchise is Independently Owned and Operated.
Job Type: Full-time
Pay: $20.00 - $30.00 per hour based on experience and certifications/skill set
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
Education:
- High school or equivalent (Required)
Experience:
- Restoration: 2 years (Required)
- Must have Xactimate and Dry book experience
Work Location: In person