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AppleOne

Customer Service Representative Job at AppleOne in Mission

AppleOne, Mission, KS, US

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Job Description

Job Description
Job Title: Customer Service Representative
Location: Overland Park, KS (On-site)
Schedule: Monday–Friday, 9:00 AM – 6:00 PM
Base Pay: $60,000 annually + uncapped commission

About the Role
We’re looking for motivated Customer Service Representatives to join our growing team. This is an excellent opportunity for individuals who enjoy working with people, solving problems, and contributing to a fast-paced, customer-focused environment.

What You’ll Do

Serve as the primary point of contact for customers via phone, email, and in-person interactions

Provide outstanding service by addressing questions, resolving issues, and guiding customers through processes

Document customer interactions accurately and follow up as needed

Collaborate with internal teams to ensure timely and effective solutions

Maintain a professional, positive attitude while managing multiple customer interactions

Support initiatives for process improvement and customer satisfaction

What We’re Looking For

Minimum of 2 years’ experience in a customer-facing role

Strong communication and interpersonal skills

Comfortable using computers and learning new software tools

Self-motivated, organized, and able to work independently under accountability

Ability to thrive in a fast-paced, team-oriented environment

Driven by goals and motivated to earn uncapped commission

Why Join Us

Career Growth: Paid training and opportunities for advancement

Competitive Compensation: Base salary of $60,000 plus uncapped commission

Strong Benefits: Medical, dental, vision, 401K, PTO, and more

Recognition & Culture: Be part of a high-performing team that values your contribution and offers career development

Equal Opportunity Employer / Disabled / Protected Veterans

The Know Your Rights poster is available here:
https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf

The pay transparency policy is available here:
https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf

For temporary assignments lasting 13 weeks or longer, the Company is pleased to offer major medical, dental, vision, 401k and any statutory sick pay where required.

We are committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, please contact your staffing representative who will reach out to our HR team.

AppleOne participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program.
https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

We also consider for employment qualified applicants regardless of criminal histories, consistent with legal requirements, including, if applicable, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Pursuant to applicable state and municipal Fair Chance Laws and Ordinances, we will consider for employment-qualified applicants with arrest and conviction records, including, if applicable, the San Francisco Fair Chance Ordinance. For Los Angeles, CA applicants: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

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Company Description
This company offers growth and a great group of people to work with.

Company Description

This company offers growth and a great group of people to work with.