Automattic
Overview Partner Manager (Automattic for Agencies) – Automattic
The following information aims to provide potential candidates with a better understanding of the requirements for this role. As a Partner Manager in the A4A program, you will strategically execute Automattic’s growth strategy by developing and nurturing meaningful relationships with a portfolio of digital agencies in the Automattic partner ecosystem. You will partner with key stakeholders within digital agencies and internal business units at Automattic to support lead generation and drive joint revenue goals. You’ll enable agencies in their book with value-driven initiatives, including joint go-to-market strategy creation, training and events, and co-branding and selling to ensure that agencies and their clients get the most out of Automattic’s product suite and hit their success metrics. Responsibilities
Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation. Identify, source, and develop growth strategies to increase agency partners’ book of business. Monitor and report on sales performance and adjust strategies as needed. Own all aspects of agency account management, including cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews. Monitor the health of the agency clients’ sites using Automattic products, and manage retention risks. Identify, recruit, and onboard partners who align with the A4A program growth strategy and who will benefit from Automattic’s product suite and team. Build multiple champions within each digital agency and understand their business strategy, organizational structure, and go-to-market focus. Become the agency’s trusted advisor and provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions. Collaborate on marketing and sales enablement programs for partners with respective business units. Attend and support flagship WordCamps, sponsorships, and partner events to drive lead generation and increase brand visibility. Collaborate cross-functionally with internal and external business unit teams (Marketing, Sales/Customer Success, Happiness, Product, and Executive Leadership). Gather feedback from partners to improve products, services, and the overall partnership experience. Advocate for partner needs within Automattic or the partner’s BU niche. Stay informed about industry trends, competitor activities, and market developments; use these insights to refine partnership strategies. Ensure partners adhere to agreed-upon standards and compliance requirements. Seek ways to enhance the overall partner ecosystem within Automattic. Requirements
5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem. Proven track record of achieving revenue targets. Experience in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization. Strong analytical and critical thinking skills, with a hands-on approach to identifying business opportunities and penetrating new accounts. Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions. Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company. Self-starter, proactive, and able to handle uncertainty while demonstrating initiative. Efficient time management and ability to prioritize tasks and reprioritize as needed. Experience working across multiple business units with many stakeholders and the ability to influence; able to work as part of a team and as an individual contributor. Dynamic presentation skills; adept at presenting to individuals and groups, including C-level executives, in person or virtually. Excellent interpersonal and communication skills to collaborate with internal and external teams. Ecosystem familiarity: experience with Automattic’s brands and product suite within the WordPress ecosystem and related third-party solutions used by agencies. Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences. Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps. Adaptable to new technologies, industry trends, and changes in the competitive landscape. Compensation and Perks Compensation range (mix of salary and commission): $140,000-$170,000 USD. Salary ranges are global, paid in local currency, and reflect potential contribution and impact. This may exceed the stated range depending on the candidate’s contribution. We are a fully-remote company with an open vacation policy. Read more about our compensation philosophy and benefits by country on the Benefits Page. We also invite you to learn about How We Hire and What We Expect from Ourselves. About Automattic Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place. We’re a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred languages. We’re united by a mission to democratize publishing, commerce, and messaging, empowering anyone with a story or product to succeed. We support Open Source, and most of our work is available under the GPL. We are a Most Loved Company and Disability Confident Committed, with a commitment to diversity, equity, and inclusion. If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to an accessible hiring process for all candidates. To learn about how we handle your data, please review our Privacy Policy. You can track your application status at MyGreenhouse. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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The following information aims to provide potential candidates with a better understanding of the requirements for this role. As a Partner Manager in the A4A program, you will strategically execute Automattic’s growth strategy by developing and nurturing meaningful relationships with a portfolio of digital agencies in the Automattic partner ecosystem. You will partner with key stakeholders within digital agencies and internal business units at Automattic to support lead generation and drive joint revenue goals. You’ll enable agencies in their book with value-driven initiatives, including joint go-to-market strategy creation, training and events, and co-branding and selling to ensure that agencies and their clients get the most out of Automattic’s product suite and hit their success metrics. Responsibilities
Drive sales of Automattic products through partner channels with Digital Agencies, identifying new opportunities for revenue generation. Identify, source, and develop growth strategies to increase agency partners’ book of business. Monitor and report on sales performance and adjust strategies as needed. Own all aspects of agency account management, including cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, and conducting business reviews. Monitor the health of the agency clients’ sites using Automattic products, and manage retention risks. Identify, recruit, and onboard partners who align with the A4A program growth strategy and who will benefit from Automattic’s product suite and team. Build multiple champions within each digital agency and understand their business strategy, organizational structure, and go-to-market focus. Become the agency’s trusted advisor and provide training and support to partners to enhance their understanding of Automattic's products, services, and value propositions. Collaborate on marketing and sales enablement programs for partners with respective business units. Attend and support flagship WordCamps, sponsorships, and partner events to drive lead generation and increase brand visibility. Collaborate cross-functionally with internal and external business unit teams (Marketing, Sales/Customer Success, Happiness, Product, and Executive Leadership). Gather feedback from partners to improve products, services, and the overall partnership experience. Advocate for partner needs within Automattic or the partner’s BU niche. Stay informed about industry trends, competitor activities, and market developments; use these insights to refine partnership strategies. Ensure partners adhere to agreed-upon standards and compliance requirements. Seek ways to enhance the overall partner ecosystem within Automattic. Requirements
5+ years of experience in SaaS Channel Sales or Partner Management roles, preferably in the WordPress ecosystem. Proven track record of achieving revenue targets. Experience in structuring a partnership business, owning prioritization and ROI monitoring, and reporting to the organization. Strong analytical and critical thinking skills, with a hands-on approach to identifying business opportunities and penetrating new accounts. Excellent customer service skills and a creative approach to solving issues with out-of-the-box solutions. Proven success in developing effective execution strategies within the book of business to drive mutually beneficial partnerships between agency accounts and the company. Self-starter, proactive, and able to handle uncertainty while demonstrating initiative. Efficient time management and ability to prioritize tasks and reprioritize as needed. Experience working across multiple business units with many stakeholders and the ability to influence; able to work as part of a team and as an individual contributor. Dynamic presentation skills; adept at presenting to individuals and groups, including C-level executives, in person or virtually. Excellent interpersonal and communication skills to collaborate with internal and external teams. Ecosystem familiarity: experience with Automattic’s brands and product suite within the WordPress ecosystem and related third-party solutions used by agencies. Ability to grasp and communicate technical concepts effectively to technical and non-technical audiences. Willingness and ability to travel domestically and internationally to build relationships with partners at events such as flagship WordCamps. Adaptable to new technologies, industry trends, and changes in the competitive landscape. Compensation and Perks Compensation range (mix of salary and commission): $140,000-$170,000 USD. Salary ranges are global, paid in local currency, and reflect potential contribution and impact. This may exceed the stated range depending on the candidate’s contribution. We are a fully-remote company with an open vacation policy. Read more about our compensation philosophy and benefits by country on the Benefits Page. We also invite you to learn about How We Hire and What We Expect from Ourselves. About Automattic Now in our 20th year, we’re the people behind WordPress.com, WooCommerce, Tumblr, Simplenote, Jetpack, Longreads, Day One, PocketCasts, Beeper, and more. We believe in making the web a better place. We’re a distributed company with more than 1400 Automatticians in nearly every corner of the globe, speaking over a hundred languages. We’re united by a mission to democratize publishing, commerce, and messaging, empowering anyone with a story or product to succeed. We support Open Source, and most of our work is available under the GPL. We are a Most Loved Company and Disability Confident Committed, with a commitment to diversity, equity, and inclusion. If you need disability-related accommodations during the application or interview process, please fill out this form. We are committed to an accessible hiring process for all candidates. To learn about how we handle your data, please review our Privacy Policy. You can track your application status at MyGreenhouse. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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